What an amazing and refreshing experience it was to work with 787 Construction!!
Distressed and anxious upon finding a leak in my house, I called PreFix, who recommended 787 Construction for repairs. Wary about calling, as woman alone can be treated dismissively, I read about them online and found only great reviews. So, PreFix contacted them, and only ONE hour later, I got a call from Mariana at 787 Construction. Her friendly and caring attitude put me completely at ease, and she arranged for me to meet with Matthew in only two days’ time. He arrived punctually, with a friendly smile and such an aura of competence and professionalism, (which complemented what I’d felt talking to Mariana), that I knew immediately I’d made the right choice. As Matthew carefully examined the exterior and interior areas around the leak, I followed, asking questions, which he patiently and confidently answered. He was extremely knowledgeable about of every aspect of construction, even down to knowing the make and color of my roof shingles. He never hurried me and stayed until all my questions were answered. An estimate came 3 days later, and upon my approval, Mariana went to work fitting me into their schedule. When the work began, Matthew stayed in close communication with his crews. The roofing/siding crew came the first day, and worked diligently at tearing off & replacing damaged shingles & siding, installing new flashing, etc. Jax was also there, to consult and answer questions. When a problem arose, Jax, and Fidel discussed it and consulted with Matthew to arrive at a solution. The following day the interior work began. The crew equally skilled and resolute, removed and replaced damaged boards & sheetrock, and began the drywall repairs. They returned on a Saturday to texture & paint. On the final day the gutter crew arrived and they worked efficiently, replacing and repairing existing gutters. Working with Matthew and everyone at 787 Construction was incredible. They define the term “exceptional customer service” as they truly care about your satisfaction. They are super responsive, just a text or phone call away, when you have a question or problem. The crews are friendly, respectful, & skillful. Jax’s is easy to talk to, and readily answers questions and explains things in detail. Matthew, so considerate and friendly, has fantastic communication skills, and always addresses your concerns. He’s a consummate professional and the depth of his knowledge is astounding. From roofs & siding to floors & countertops he can answer all your questions. Mariana, who’s smile you can feel when you speak to her on the phone, is super helpful and always available to answer questions. I know she plays a crucial role in keeping this well-oiled machine running smoothly. Thank you 787, and I look forward to working with you soon as you remodel my kitchen!!
Addn. 2-2025 I now have a beautifully remodeled kitchen and fabulous new carpeting in my living room and master bedroom. 787 outdid themselves again! In today’s world, when we often receive lackluster work and care from companies, 787 continues rendering exceptional quality work. Matthew, Mariana, & Jax are absolutely awesome! They are as warm, caring, and responsive, as they are knowledgeable, thorough, and committed to excellence. Their crews are respectful, efficient, skilled, and hard working. 787 CONSTRUCTION is truly a one-of-a-kind company...
