I recently had the pleasure of working with Hoffman Weber (HW) for my single home roof replacement. I found them initially via Google search and they were one of many from my selected list of installers. The minute I spoke to the customer service personal, I realized this company was very different and they moved to my number one spot. The customer service person was very warm and demonstrated a very caring attitude that changed my opinion completely. Sorry I did not get her name right then.
Working with HW, was an amazing experience. Their obsession to quality and dedication to excellence in service was what differentiated them from the rest. From start to finish, their professionalism, expertise, and attention to detail stood out. Both Maher and Hector were very professional in their manner of interaction. Maher especially went out of the way, all the way in the entire process, from easing my anxiety, to the initial stage of filing, inspection, through insurance appraisal, working with the appraiser, helping selecting the roof of our choice, to finally ensuring everything was installed to my fullest satisfaction.
Cam and Trevor from the Project coordination team, kept me well informed ahead of time at every stage of the project. There was open and honest communication from every one involved. I never felt a gap anytime.
The installation team had a great attitude and displayed very high work ethics and honesty. They arrived on time and were very respectful of my property, ensuring no damage occurred during the entire time.
My new roof not only enhances the curb appeal of my home but also gives me peace of mind knowing it was done right. If you’re looking for a reliable, skilled team, I highly recommend talking to Hoffman Weber for your needs.
My sincere thanks to the entire Hoffman Weber's team for a job very well done...
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