Elizabeth Kiland says: „We were extremely pleased with the service at My New Floors. Max Shaw is very knowledgeable about flooring and was very helpful in helping us select a carpet that would meet our needs and budget. He always returned phone calls and e-mails in a timely manner and furnished estimates expeditiously. He also accommodated our needs regarding the carpet installation schedule date. Kevin, his highly skilled carpet installer, did an excellent job in installing our carpet. He was very professional and courteous and takes pride in his work. He also was able to save a piece of our old carpet to also carpet our basement stairs, an added on request. We were so pleased with his work. We highly recommend My New Floors...“ Show more
Lisa Neureuther says: „I would definitely recommend My New Floors Inc. Mike is absolutely wonderful to work with - he is super knowledgeable and cares deeply about his customers. Whenever I called, he instantly remembered me/our project and was so patient in answering any and all of our questions. The prices were competitive and he helped detail out everything in the quote.
The carpet installation went perfectly. The guys were so friendly and moved all our furniture with care and even helped flip our mattress when they moved it back into the bedroom. They were on time and courteous and just overall great, especially with communication. For the bathroom floors - we actually had an issue with the vinyl installation but Mike and the team were amazing with how they handled it. They took our concerns seriously and made sure we felt good about the fix. That's honestly what sets them apart is their customer service was above and beyond. You can get carpet/flooring anywhere but you want a place you can trust even when things don't go perfectly. For sure, hire these guys, they are fantastic.
Also we LOVE our new carpet, it is so soft and plushy, the perfect color and so far holding up GREAT even with a 4 year old and a 1 year old running around. Mohawk - Delicate Tones in Knubby Wool...“ Show more
Joey Van Lieshout says: „I have nothing but great things to say about Bubblegum Flooring!
We had a flooring project that needed to be done for multiple rooms. It was too narrow or scope for any large contractors or remodelers to do, so I needed to find someone that specialized just in flooring.
From the initial meeting, to the Project Manager to the installation, they did an exceptional on. The communication was great and they really took the time to understand some of the nuanced needs that we have. Then the attention to detail and professionalism the installers showed was unmatched.
We are so happy with our new flooring and the job that Bubblegum Flooring did. I would recommend them to anyone that needs flooring installed...“ Show more
Ken Handyman says: „Bob and Paul came by today to repair our garage door, replace a rotten wood post in the back porch, and replace a rotten piece of molding on the roof gable. They were punctual, and they had contacted us the evening before to confirm the appointment. A written estimate was provided beforehand and was agreed to.
Their craftsmanship was very good. They knew what they were doing (some don’t, but carry on as if they do). They finished the work in less time than they anticipated, and adjusted the final amount based on actual hours. They were polite and friendly. They tidied up after themselves and removed all the debris from the area.
Excellent work. We would be delighted to have them back anytime...“ Show more
James Meeks says: „I cannot begin to even express the level of professionalism I received from this company along with the Quality.. The house is still under construction which means plenty of other professional contractors are seeing this product firsthand with nothing but great responses and maybe a little jealousy that they do not have it yet, and two even have requested a quote for theirs to be done. GREAT JOB Dornbrook!...“ Show more
Naisa Stanton says: „I never leave reviews, but I couldn't pass up the opportunity to rave about this company! My family and I just purchased our home and we were in dire need of floor replacement before moving in, making our schedule very limited. I called Floor Coverings International and was able to get an appt with Jason for an estimate that weekend! I'm sure glad I did! Jason and his team were able to work with our very short and limited schedule and have the floors done before we fully moved in. We are very pleased with the communication from Jason and the quality of work from his team throughout this whole proccess. We highly recommend Floor Coverings International in Germantown and look forward to doing more business with them in the future...“ Show more
Dustin E says: „I could not be happier with the work. My patio was sunken about 2" next to the house, including the stair. I also had a concrete slab that was cracked and sunken from a prior hot tub. Everything is now back where it was when I first moved into the house. It's incredible how they were able to raise the concrete. This was all done with no big equipment ripping up my yard and over a few hours. The cost was very reasonable and the process was extremely easy from initial engagement and receiving an estimate to scheduling when the work was done. It was very clear they care about their work and the customer experience throughout the entire process...“ Show more
Carol Bennett says: „We replaced carpeting upstairs and on the stairs in our home. Sally was very helpful during the selection process. We went back and forth and she sent many samples and was knowledgeable about all of the choices. We chose the premium padding and had wool carpeting in 2 bedrooms, with nylon for the rest of the space. The installers moved the furniture (we got lamps, decor items and such out of their way) in each room, removed and disposed of existing carpet and padding, then installed new padding and carpet, with transitions into hard flooring areas as needed. They worked efficiently and the results were excellent. All questions were answered in advance, during and after installation...“ Show more
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