The entire roof hail damage repair process was smooth. Unlike several storm chaser companies we dealt with, Riedl and Sons is local, professional, and gave us a detailed quote of all products used. They are Owens Corning certified and follow Owens Corning standards which gave us the extended warranty that was important to us.
Max was the first in-person contact we had with Reidl. He was very knowledgeable and helped us choose our shingle color. First impressions are important.
The day of the roof replacement, Dan's crew was on time and got right to work. They covered and protected our extensive flower landscaping and cleanup was thorough. We had a sunrotted downspout extension that needed replacing. During the work, it broke off. Dan went to the local hardware store and replaced it, even after we said it wasn't Reidl's problem.
We are pleased with the work done - professional, well done, and reasonably priced. Communication was courteous and prompt - no question was "stupid" or unimportant. They also handled the insurance side of the repair and made our unexpected hail damage roof repair a little less stressful. We have recommended Reidl and Sons to others...