De Witt says: „Working with Hoffman Weber was a stress free process from start to finish. After moving my mother into assisted living I discovered the roof on her house needed replacing due to hail damage. I had contacted a contractor (whose name I won't bother to mention) who I gave the claim number to twice and never heard back from him. (He did call again.... over a week after the job was completed.)
It was at this time I contacted Hoffman Weber. I received a call from Al Lien and we set up a time to meet. We met and it was determined the roof needed replacing. I explained to Al the experience I had just had and my situation with other things going on in life and that this job needed to get done. It was also getting into the early part of Nov. and the window of opportunity to get the job done was getting narrow. I told Al if he could make this happen the job was his. He assured me that he could make it happen and would be present when the adjuster came out. Two days later I got a call from the adjuster but due to his circumstances he wouldn't be able to do the inspection for another 10 days which was the Tuesday afternoon before Thanksgiving. Al had already made travel plans to leave that Tues. morning for his Thanksgiving destination. I contacted Al letting him know the circumstances and I understood why he wouldn't be able to make it. Honestly I was a little anxious having the thought of dealing with the adjuster, I would rather leave that to the pros. Well prayers answered! I received a text from Al telling me I was on his schedule and would be there to meet the adjuster.
Al was there to meet the adjuster and from that time on it was smooth sailing. The claim was approved and Al took the bull by the horns and made things happen. The roof replacement went exactly as scheduled and looks great. The experience with Hoffman Weber was a positive one. Al was a great guy to work with and I find him to be a genuine person and feel he was key in making this all come together...“ Show more
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