I had a great experience with Seattle Roofing Co from start to finish. I submitted a request online and someone called me within 30 minutes. They were able to get someone out to take a look within three days.
Kevin showed up right on time and was incredibly friendly and personable. Our roof is very high, and he explained that he would try to get up there and, if he couldn't, he'd come back with a longer ladder or even a drone if necessary. He had such a great can-do attitude and genuinely seemed to just want to help us figure out what was going on.
He was able to get up and thoroughly inspect the roof and gave us the very good news that it looked great. I really appreciated his honesty. It would have been very easy to tell us that something needed to be repaired, especially since we'd specifically called because we thought there was a problem, but there was absolutely no attempt to sell us work we didn't need.
We had also hoped he could inspect the area from inside where the leak had reportedly occurred, but when we asked the owner of that unit for access, we were told there was no leak after all. I felt terrible for having brought Kevin out based on what turned out to be a nonexistent issue, but he was incredibly good-natured and gracious about the whole thing.
The entire experience left me feeling extremely confident in Seattle Roofing Co. They were responsive, punctual, friendly, helpful, and, most importantly, trustworthy. We didn't end up needing any work this time, but they will absolutely be the first company we call the next time we need any of the services they provide. Highly recommend!...