HVAC
11 miles from downtown of Mountlake Terrace, WA
Where in the World Is Kate says: „This is a 5 star company with an outstanding team. I'm going to mention all the fabulous people who worked on my installation of a brand new Whole Home AC system. They all worked so hard. I want to give them individual credit for their great work. I would hire them again. Please consider them when making a major installation of an AC/Heat Pump or Furnance. They put in my water furnance in Nov 2023. The work was excellent so I went back for a ne AC and I highly recommend them for AC/Heat Pumps and Furnances. They passed inspection the first time.
Again they are 5 stars all the way! I had an excellent experience with a New Whole Home AC installation. It was not without trials, but the customer service, responsiveness, politeness, and genuine caring, they were fabulous. Issues happen, but its how you resolve them with outblame and step up to make things right. That is their superpower. I want to call out all the people who were outstanding and showed me respect and professionalism and delivered a great unit. First, Chris Biasch is a rock star, delivered value, creative solutions, a great unit that fit my needs, and professionalism. Chyanne Obie was the outstanding scheduler and is a great communicator. She always delivered on time. Next, Scott Tarbot, the lead installer, worked the issues and set up temp fixes as needed. Andrew Jordan did the HVAC and furnance. Gavin Charter assisted him with curtiusey, quiet patience, and quick support. Eduardo Chaver did the full electrical with Ubalde Munguia support on installation. It is a beautiful tiddy and clean electrical installation. Jeff Palm was the supervisor, and when a glitch happened. He came quickly and resolved what was urgent. He even came on a Saturday because of my health issue. THE EXPERT FIELD SUPERVISOR, methodically worked with the manufacture, resolved everything, and made sure I knew how to operate the system. I credit him and his high skill level woth making the job perfect. Brian Yapps Field Supervisor found the missing error and quickly resolved it. Justin and Jus came back to double-check and assure the outside unit was perfect. I passed both inspections ( first time). Lastly, I want to thank Stacy in billing, who worked thru everything and is a dream to work with. Service Techs Matt Willard & Tony Salabar were the awesome follow-up crew. My unit is a new design it took a team work and time to install and from this develop best practices can be found for future installs. Home Comfort delivered on their promise, the brand, and delivered outstanding customer service. Highly recommend them and their team...“ Show more