John Schroter says: „We had a hail storm back in April 2020 in Ashburn VA. I was not sure if the damage was minor or if it was significant. I contacted Justin Sebren at NCI who inspected the roof and confirmed that he believed that our insurance company would agree to cover hail damage. He gave me some info to share with the insurance company. Justin and the insurance adjuster inspected the roof together and the insurance company promptly approved us for a new roof! The insurance company was worried that if we didn't fix it then water could leak into our home and cause damage. Justin's company scheduled the work within a few days. They brought a crane in to stage the roofing materials to ensure a quick job. They brought in a dumpster for the cleanup. I was extremely impressed at the professionalism and the hard work the roofers did on a hot August day. A few of my neighbors in Belmont also contracted with NCI and all of their roofs were completed in 1 day promptly and professionally. Well done NCI! Thank you Justin...“ Show more
John Wood says: „Kevin and David from DreamHome Inc. came and inspected our roof and recommended we work with their company to file insurance claim for the wind damage. We were hesitant initially since we had bad experiences in the past. Kevin and David then showed us their inspection results and explained to us in detail how they would work with us in detail. Later we called insurance company together with Kevin and filed the claim. When insurance company adjuster came for the roof inspection, Kevin also came as he promised and worked with the adjuster and showed the damage. As a result, insurance company agreed to replace our entire roof.
On the roof replacement day, both Kevin and David were present and promptly answered all our questions and fix issues. The installers also took pictures and videos during the entire roof replacement project and send us the web link so we can see the real time progress.
We are truly impressed with the professionalism both Kevin and David showed during the entire roof replacement project, they are always available with email, text and call, and answered all our questions promptly. As a result, we have a very pleasant experience working with them.
We strongly recommend anyone contact DreamHome Inc. for any roofing project. We have dealt with several roofing companies during the past 30+ years, and Kevin, David and DreamHome Inc. is definitely the best we have worked with. I can only wish all roofing companies are like them.
Joh...“ Show more
M K says: „It's been 65 days since my roof install and we've had three snow/ice storms and two severe wind storms - thought it was proper time to finally write a review.
From start to finish, John M. and Eastern Exteriors provided excellent customer service. Top notch. John helped me work through the insurance process and even worked with my carrier to add on a new roof for my shed! Wow! I had the roof installed in the winter and on the exact date set, it snowed. So we pushed it back a week and the crew was on time and finished the total install house+shed in one day. They cleaned up everything and John showed up two more times to magnetic sweep for nails that may have been missed, which I appreciate him for going the extra mile for that. The roof looks amazing and after the severe windstorms and snow/ice storms, everything checks out and no leaks. I am very happy with their level of service and roof install skills.
If there is one thing that I may be critical about is that John is too nice and goes out of his way to make you 110% satisfied. He'll burn himself out doing this. Take it easy, John!
I highly recommend Eastern Exteriors for your roofing needs.
Nearly forgot!!! They also installed/replaced three skylights! It looks so good and I can finally see the sky (serious, not joking) John worked with my insurance carrier to maximize my coverage for the sky lights and saved me a bundle. Enough to order myself a new Jeep bumper. John returned after the install to check on the skylights to assure they were tight. While the ladder was up, I snuck up and checked it out myself. Good job...“ Show more
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