HVAC
18 miles from downtown of Newport News, VA
Meagan Cabrera says: „So, so, so, so HAPPY with our experience with Aire Serv. We unfortunately came home from an out of town vacation to find mold in our ductwork. We called Aire Serve on a Thursday and they had a technician come out first thing Friday morning. Matthew was able to give us his best recommendation for not only the issue we initially called about but also solutions to other, what we deemed "small" and "we can settle with this" issues. He was able to answer all questions we had about the process and made us feel comfortable about moving forward. After giving the go ahead - Aire Serv started working first thing that following Monday (so fast!). The team of Matthew, Derrick, and another young man, that I sadly did not get his name before he left, WERE SUPERSTARS! They were very considerate and polite throughout the entire process. No one likes going without AC during summer but these guys worked hard every day to get everything fixed as soon as possible so we did not have to be without for very long. Every day they would show up early and let us know the plan for the day and then check in to update us on the process before leaving in the evening. What really sealed the deal was on the last day they were working we had another incident where part of our kitchen ceiling fell (due to NO fault of Aire Serv at all!) and they stepped in and helped my husband clean up the debris before leaving for the day. SO APPRICIATIVE OF THE EXTRA HELP. In the end Matthew was able to explain how our new air system worked and answered all our questions for the last time. My husband and I are so happy with this service and so happy with the results and love our new comfortable cold home :...“ Show more