My experience with The Plumbing Express is probably the best plumbing experience I've ever had - in both my personal plumbing transactions and my Realtor plumbing transactions. Over the course of my life and real estate career, I've worked with dozens and dozens and dozens of plumbing companies. This one takes the blue ribbon! They actually show up ON TIME. Their communication skills are amazing. You are never left to wonder what will happen next. You don't have to call them to find out what is going on with your particular issue. They send out follow up emails every day of the job, and they send out emails to let you know what will happen the next day. They explain everything in person, as well. There are no surprise fees anywhere. I was just tremendously impressed with how this company treats its clients. In my particular case, it was a multi-day job, due to a broken water line underground. It required county permits and special equipment. Plumbing Express handled everything. They even did a temporary fix so I could have running water over the weekend. They went out of their way to make us as comfortable as possible. And upon completion, they even asked if there was anything they could have done better. This is a great sign in a company and in a person. This shows they want to learn and grow and improve in any way possible. The are not content to be just mediocre or average. Their clients REALLY matter to them. Try them once, and I suspect you'll never use another plumbing company again...