Plumbing
14 miles from downtown of Alexandria, VA
Lindsey Cramer says: „**Update on 8/21/24: Thank you, Len the Plumber, for correcting this issue and making it right. A contractor came today and patched the hole around the drain pipe, and they did a great job. I'm pleased, thank you!**
I had a technician come Monday, 8/12, to fix a broken pipe underneath my bathroom sink. While I am very satisfied with the fix and the new plumbing, I am not satisfied with how the appointment unfolded. The technician arrived during the scheduled window at 1:20pm, took 45-60 minutes to return with the quote, upon which he did not knock when entering my condo unit. After agreeing to the quote, he took almost 3 hours to get a part, starting the work in earnest at 5:30pm. I called the main line to get an update as to his whereabouts during that time, but did not receive a call back from the dispatch center. He concluded the work at 7:40pm (totaling about 6.5 hours to do the job). After which, the hole in the back of the vanity around the drain pipe was larger and more pronounced than previously. A blue paper towel was inserted into the space (before and after pictures below). I would appreciate a call back from Len the Plumber and have another technician return to patch the hole around the pipe. Thank you...“ Show more