Roofing
6 miles from downtown of Tyler, TX
Ken Hawk says: „From top to bottom, this bunch is professional, helpful, knowledgeable, courteous, informative, and reasonable. This was my first roof replacement and from the start, they were my advocate with the insurance company and shepherded me through the process with a helpful attitude. And, unlike literally all of my neighbors, my claim from the February hailstorm was approved by insurance and I'm convinced it was because of the skill & experience of the people from Project One, specifically Ryan Moore. He was more than an owner, he was a "hands-on" participant from the very beginning and was always accessible. His “can-do" attitude permeated everyone at Project One’s interaction with me. His on-site guys Preston & Zach, communicated effectively and often, and they quickly and efficiently ironed out any bumps along the way. The crew that actually replaced the roof, led by Leo, was very conscientious, skilled, and responsive - true professionals (all the way down to spending a TON of time on cleanup after the job) The office staff I dealt with, Hailey and Meredith, were positive, engaging, and seemingly hell-bent on making sure my experience was good and that everyone stayed on the same page. Bottom Line: As an organization, Project One behaved like they prioritized helping me and getting our family through the roof replacement process above everything else, realizing that the business/money part would take care of itself. I cannot say enough good things about every aspect of Project One. Note: I am NOT on their payroll, nor am I related to anyone on staff - I'm just an East Texas consumer who believes it’s important to support businesses who "get it". Highest Recommendation...“ Show more