I discovered I needed a new roof and I called around found three different companies that had good reviews. that also dealt with solar panels . I called each of them to get an appointment set up for someone to come out and I was in a panic so I wanted it done as quickly as possible. One company couldn’t send anyone out for a week and a half the second company I called scheduled me And the day they were to come out called to reschedule . when I called Touchstone, they told me they could come out on Monday and this was a Friday I accepted this, but they called back and said they could work me in that day. A rep Named Sierra came that morning checked over everything put my mind at ease about what steps to take how to contact my insurance company and took over this project and made everything run smoothly. I really truly expected extra charges, delays, every worst thing you can think of about having a roof replaced this coming from having to have the roof replaced 12 years ago. The nightmare that was compared to this was almost like night and day. I got the first pick on shingles I chose, they upgraded some things I didn’t even consider needing upgrading. Fixed/ replaced items on roof that should have been fixed by the previous company but wasn’t.
This company handled the Solar part of my project perfectly. They also stayed in constant contact with me, which made me feel at ease every step of the way.
All I can say is if you need a roof, Touchstone Roofing can be trusted. They work with your insurance company very well and for as much as I can tell, there’s nothing hidden about their work practices are very upfront, straightforward, and mindful of your property...