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We called Friday had someone out Friday night for a free quote. They didn’t try to sell us more then we needed and the price to replace the unit outside, the furnace and the inside part for the zone system was a few thousand less then a couple quotes we had. They came out that Monday and quickly installed the new one.they cleaned up after themselves and give a great warranty to boot. 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From the initial contact though install, we found theirs to be a transparent and professional experience. From providing multiple system/budget options to responsive install scheduling, it was a smooth process end to end. With one old unit completely down, Q1 even lined up a short-term portable A/C unit for us – much appreciated.\nWe’d highly recommend Quality 1 if you’re in the market for a Trane system.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"quality-1-energy-systems-heating-and-air-conditioning","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":7405,"officeAddress":"10874 Plano Rd Suite D","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5627,"uniqueId":11178,"name":"Allstars Electric Heating & Air Conditioning","topRated":false,"rating":4.7,"reviewCount":118,"categories":"HVAC","distance":5,"locationName":"downtown of Richardson, TX","quoteAuthor":"Will Thompson","quote":"Glenn and Allstars live up to their billing as “All Stars.”\n\nConsider my story: It is the middle of the summer in Dallas. Temperatures are 100. Saturday at 3:00 pm my air conditioning goes out. I have a six-month old child, and I am wondering, “What am I going to do?” I call a couple of places, and they all tell me that they are full and that they “maybe” could get someone to look at the unit by Monday.\n\nI find Glenn and Allstars and see that they have great Yelp and Google ratings. I all Glenn at 3:35pm and text him pictures of the unit. (Keep in mind that I live in a 100+ year old house with odd nooks and crannies and other people said that it would be impossible to replace the unit without demolishing my existing wall)\n\nYet, Glenn and his crew and no problem.\n\nAmazingly, by 8:30pm on Saturday, my house was cooling off. Amazing work guys!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"allstars-electric-heating-and-air-conditioning","countryCode":"us","stateCode":"tx","cityCode":"garland","quoteSent":false,"officeId":8580,"officeAddress":"","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6655,"uniqueId":12206,"name":"Dallas Plumbing & Air Conditioning (Dallas)","topRated":false,"rating":4.5,"reviewCount":567,"categories":"HVAC","distance":5,"locationName":"downtown of Richardson, TX","quoteAuthor":"Aaron Emdy","quote":"The overall experience with Dallas Plumbing & Air Conditioning for a new HVAC install was very good. Victor was really great to work with, and the 10% discount and extra $1000 off the new unit really made that final difference I needed to be able to afford it. Really appreciate his willingness to answer general questions, too!\n\nInstall went well, and they reset the line and insulated it outside like it should be (old one hadn't been insulated all the way down, and the 2nd line wasn't next to the other, but that may not have yet been code). The internal unit was larger than its predecessor and they had to remove the door and wooden frame to get it in, which they put back together. Not 100% like it was, but the door still closed, and that's more than I'd be able to accomplish in less time spent, so no complaints here. Appreciate the effort msde there. It will require some caulking and touch-up painting to help restore the nicer look.\n\nNew unit is very quiet compared to the old one, which was naturally going to be noisy as the fan engine and bearings were dying (it was also having some other problems and was 11+ years old). The new one barely runs to put the temperature at the same place as the old one, and I feel like it both dehumidifies and cools quickly for very little effort on its part (this is the high-end unit, and we were coming from a basic). Really like it already.\n\nOverall, I'm very happy. New systems are expensive. Only downside there, but I am happy to have it, have a more efficient system that works really well, and not have to worry about the old one dying on me now.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"dallas-plumbing-and-air-conditioning-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":9608,"officeAddress":"11055 Plano Rd","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3536,"uniqueId":9087,"name":"AStar Air Conditioning, Plumbing & Electric","topRated":false,"rating":4.7,"reviewCount":1632,"categories":"HVAC","distance":5,"locationName":"downtown of Richardson, TX","quoteAuthor":"Sandy Jenish","quote":"Winston was the air conditioning technician that corrected my AC challenges. I couldn't be more impressed with his professionalism and expertise. From the moment he arrived, Winston was clear in his communication and demonstrated a deep knowledge of his profession.\n\nWinston's attention to detail and thoroughness in assessing and diagnosing the issue with my air conditioning unit was truly impressive. He took the time to explain the problem to me in a way that was easy to understand, and he offered viable solutions that were both efficient and cost-effective.\n\nNot only did Winston fix the issue with my air conditioning unit promptly, but he also took the time to ensure that everything was in proper working order before he left. His dedication to his work and commitment to customer satisfaction truly is appreciated.\n\nOverall, I can confidently say that Winston is a top-tier professional in his field, and I would highly recommend his services to anyone in need of air conditioning repairs. Thank you, Winston, for your exceptional work and professionalism.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"astar-air-conditioning-plumbing-and-electric","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":6489,"officeAddress":"9201 Forest Ln","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9360,"uniqueId":14911,"name":"Dragon Air Services LLC","topRated":false,"rating":5,"reviewCount":284,"categories":"HVAC","distance":5,"locationName":"downtown of Richardson, TX","quoteAuthor":"Will Radcliff","quote":"Although I'm not usually one to leave reviews, my recent experience with this company compelled me to share. Just two weeks after moving into my new home, I discovered a troubling HVAC leak from the third floor. After reaching out to several companies and receiving inaccurate assessments of my system, I was relieved to find an HVAC company that values quality over quantity, a rarity in today's market.\n\nDragan made two trips from Plano to Dallas to explain how my system works and why my three-story townhome would benefit from a more appropriately sized unit proving this all on his calculations. He also spent hours on the phone with me while I was out of town, discussing the best course of action. Dragan thoroughly assessed my home's needs and provided an honest recommendation using his engineering expertise. He pointed out flaws in other companies' quotes, highlighting unnecessary oversized units that would cause issues with my ducts and airflow in the future. His approach was transparent and educational, ensuring I understood how my system works. Dragan genuinely enjoys his work and takes pride in delivering a high-quality service.\n\nReading other reviews, it's clear my experience isn't unique. Dragan is the most honest, genuine, and reliable HVAC installer I've met, and I trust him entirely with my HVAC needs. I will definitely use Dragon Air Services, LLC for all my future HVAC needs and highly recommend them to anyone looking for a trustworthy and knowledgeable HVAC professional. Thank you, Dragan, for your exceptional service!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"dragon-air-services-llc","countryCode":"us","stateCode":"tx","cityCode":"plano","quoteSent":false,"officeId":12313,"officeAddress":"4420 Tradition Trail #105","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6342,"uniqueId":11893,"name":"Panda Heating and Cooling","topRated":false,"rating":4.6,"reviewCount":173,"categories":"HVAC","distance":6,"locationName":"downtown of Richardson, TX","quoteAuthor":"Micah Lyles","quote":"Our A/C went out at 9 PM the night before we were leaving for a two week trip. We called dozens of companies, most didn’t answer their emergency line and those who did couldn’t get to us for over a week. Panda was amazing. I contacted them through Thumbtack and someone responded within minutes. They didn’t have any available appointments, but were able to work us in. Jason was at our place just after midnight and had the problem resolved within the hour. He was very communicative and efficient. I cannot recommend Panda highly enough!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"panda-heating-and-cooling","countryCode":"us","stateCode":"tx","cityCode":"plano","quoteSent":false,"officeId":9295,"officeAddress":"1500 Preston Rd","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4826,"uniqueId":10377,"name":"Platinum Air Duct Cleaning","topRated":false,"rating":4.8,"reviewCount":23,"categories":"HVAC","distance":6,"locationName":"downtown of Richardson, TX","quoteAuthor":"D Carlson","quote":"Our experience with Platinum Air Duct Cleaning was exceptionally satisfying. This was our first time enlisting their services, after our previous air duct cleaning service was unable to accommodate us in their schedule. Marvin, their technician, was incredibly approachable and empathetic. He even resolved a minor problem with one of our air ducts for a fair price. Looking forward, Platinum Air Duct Cleaning will be our preferred choice for air duct services in Plano.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"platinum-air-duct-cleaning","countryCode":"us","stateCode":"tx","cityCode":"plano","quoteSent":false,"officeId":7779,"officeAddress":"1820 Preston Park Blvd Suite 151","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3956,"uniqueId":9507,"name":"Garland Heating & Air Conditioning","topRated":false,"rating":4.7,"reviewCount":457,"categories":"HVAC","distance":6,"locationName":"downtown of Richardson, TX","quoteAuthor":"jhender02","quote":"The folks at Garland Heating and Air are lifesavers! A local company that is honest, trustworthy, responsive and they truly care about their customers. I came home late on a Monday to a hot house. It was already after hours but I took a chance and called anyway. The answering service took my message and shortly thereafter Andy called and I described my problem to him. He said that someone would be out the next day. The next morning (Tuesday) Ted came out went over the different options and their pros and cons. I decided on a two-stage system based on Ted’s recommendation. The next morning (Wednesday), Manny and his crew were out a little before 8am. They had the new equipment installed, inside and outside by 10am. Overall fast response and excellent service by all involved in the middle of a hot Texas summer. Thanks Garland Heating and Air!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"garland-heating-and-air-conditioning","countryCode":"us","stateCode":"tx","cityCode":"garland","quoteSent":false,"officeId":6909,"officeAddress":"2113 S Garland Ave","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3925,"uniqueId":9476,"name":"Texas AirZone LLC","topRated":false,"rating":5,"reviewCount":636,"categories":"HVAC","distance":6,"locationName":"downtown of Richardson, TX","quoteAuthor":"Chase Wiesman","quote":"I had an exceptional experience with Texas Air Zone! From start to finish, their service was top-notch. The team was professional, punctual, and extremely knowledgeable. They quickly diagnosed the issue with my HVAC system and explained everything clearly, making sure I understood the process before they began the repair.\n\nWhat stood out the most was their attention to detail and commitment to customer satisfaction. The technicians were respectful of my home, leaving everything clean and tidy after the job was done. My system is now running better than ever, and I couldn’t be happier with the results.\n\nIf you’re looking for a reliable HVAC company that delivers quality service, I highly recommend Texas Air Zone. They exceeded my expectations in every way!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"texas-airzone-llc","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":6878,"officeAddress":"10763 Mapleridge Dr","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9544,"uniqueId":15095,"name":"Rapid Response AC Services (Dallas)","topRated":false,"rating":5,"reviewCount":42,"categories":"HVAC","distance":6,"locationName":"downtown of Richardson, TX","quoteAuthor":"NAM KT","quote":"Called two other companies and both couldn’t get back quick enough. So I had to reach out to Rapid Response and they definitely fast and reliable. They visited us same day and check the entire system for issues. We ended up with a new unit for both heater and cooler at the best quote you can get in the market. Jimmy was very prompt and explained everything to us. The office rep was super responsive when we call. The technician Omar was super helpful and did a complete walk through of the full system and clean up afterward. He also changed a new light bulb in my attic because it went bad which is so thoughtful! I highly recommended this company they treat you like family.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"rapid-response-ac-services-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":12497,"officeAddress":"14860 Montfort Dr #209","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9589,"uniqueId":15140,"name":"Fresh Air Duct Cleaning (Dallas)","topRated":false,"rating":4.9,"reviewCount":1768,"categories":"HVAC","distance":6,"locationName":"downtown of Richardson, TX","quoteAuthor":"David McGee","quote":"We contacted Fresh Air with the initial hope of just cleaning our dryer air duct...which they did an amazing job of completing this!\n\nAfter a further review of our house's A/C duct vents we were able to see, that after nearly 20 years living in our house without any regular duct maintenance, the A/C ducts in the attic had deteriorated (letting moisture seep into our duck works) and mold was growing in several of the ducks. We had no idea! The lead technician Pablo (and his assistant - Angel) were amazing...and provide a no-pressure approach to help us make an informed decision.\n\nIn performing the work, Pablo was very very detailed oriented and completed a mold elimination / cleaning of our entire air duck system...including installing a system to sanitize further potential mold growth. The before and after pictures are just an example of the quality job performed by Pablo and Angel! I am very pleased! Thank you Fresh Air!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"fresh-air-duct-cleaning-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":12542,"officeAddress":"13601 Preston Rd Suite #W860","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1768,"uniqueId":7319,"name":"A Plus Air & Heating Garland","topRated":false,"rating":5,"reviewCount":62,"categories":"HVAC","distance":6,"locationName":"downtown of Richardson, TX","quoteAuthor":"Katie Sanchez","quote":"He provided efficient assistance to our family by installing a high-efficiency unit while our air conditioning system was malfunctioning. His competence was evident throughout the process. When I am at home, I can easily see a considerable increase in performance. I highly recommend him to everyone!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"a-plus-air-and-heating-garland","countryCode":"us","stateCode":"tx","cityCode":"garland","quoteSent":false,"officeId":4721,"officeAddress":"245 Cedar Sage Dr","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9135,"uniqueId":14686,"name":"Collin Air Conditioning","topRated":false,"rating":4.9,"reviewCount":339,"categories":"HVAC","distance":7,"locationName":"downtown of Richardson, TX","quoteAuthor":"Lindsey Peterson","quote":"Collin Air took care of us! We used them based on a recommendation word of mouth. The install went fine until someone stepped accidentally on our interior sprinkler system in our attic in our townhome. Water went in our walls and ceiling down to our downstairs. I guess this had never happened before and was a super rare occurrence. Collin Air paid for all the water restoration, a new ceiling for our kitchen, and new carpeting for our entire upstairs! They were willing to go ahead and pay for it all without making us wait on the insurance stuff. We appreciate being taken care of in a timely manner and confidently can say that they care of their clients. Rest assured if a fluke thing happens to you, you will be taken care of. Thank you Collin!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"collin-air-conditioning","countryCode":"us","stateCode":"tx","cityCode":"plano","quoteSent":false,"officeId":12088,"officeAddress":"6905 K Ave #201","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":11936,"uniqueId":17487,"name":"GO Heating, Air & Plumbing","topRated":false,"rating":4.8,"reviewCount":490,"categories":"HVAC","distance":7,"locationName":"downtown of Richardson, TX","quoteAuthor":"Lennie Strong","quote":"I had an emergency situation with leaks and not even sure if I can use my kitchen for Thanksgiving with family coming into town.\nI called several businesses and only one called me back!\nGo Heat Air & Plumbing has a great team from answering / returning your call to scheduling to prompt and efficient service call from a pro in the field. Angie, the one who takes care of scheduling and dispatching, was very patient and let me know she’d have someone out to my house. I received updates and a text letting me know that a plumber was en route.\nDavid (plumber) and an apprentice pulled up in a truck with everything they needed to take care of the leaks and make sure everything else is hooked up properly.\nThey wore shoe covers, very quiet while working, double checked everything was in working order and cleaned up.\nNow I can focus on my family and a wonderful Thanksgiving.\n\nI want to give Angie and David a special shout out for coming to the rescue! I appreciate y’all. I recommend this company 100% and they do same day service! Outstanding!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"go-heating-air-and-plumbing","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":14889,"officeAddress":"","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":12192,"uniqueId":17743,"name":"On Time Experts (Garland)","topRated":false,"rating":4.8,"reviewCount":4911,"categories":"Plumbing, HVAC","distance":7,"locationName":"downtown of Richardson, TX","quoteAuthor":"Peter Thomson","quote":"I love this company. When the AC goes south it's great to know that they are there 'same day' when you need them! I've been using them for several years now...for heating,, AC and plumbing and I recommend them highly. Lately I've been really appreciating the communication I get from them prior to the techs arriving at my house. It's really helpful because I'm always updated on their arrival time. I also appreciate the fact that they are there for the consumer on nights and weekends. Several times they've 'saved the day' on a holiday weekend. Today Joseph and Sean did a great job of servicing my HVAC unit and getting it to 100% efficiency for the hot summer weather. All in all an awesome company that is built on integrity and top notch customer service.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"on-time-experts-garland","countryCode":"us","stateCode":"tx","cityCode":"garland","quoteSent":false,"officeId":15145,"officeAddress":"2914 National Ct","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":7386,"uniqueId":12937,"name":"Extreme Comfort Air Conditioning and Heating","topRated":false,"rating":4.8,"reviewCount":310,"categories":"HVAC","distance":8,"locationName":"downtown of Richardson, TX","quoteAuthor":"AG Fletcher","quote":"Our 20 year old unit finally gave up the ghost. Of course it happened on a stretch of 100 degree days😖. Once again these guys were here immediately! We decided to replace the whole system due to its age. Extreme Comfort quoted a more than competitive price! Scheduling the install was fast, efficient, and the communication and information were very helpful. Install day the team arrived on time, professional, educational, and fast. They also did a nice job of cleaning up. We had a new system and cooling down in under 5 hours. Special thanks to Howard, Brit, Jose, and the rest of the install team!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"extreme-comfort-air-conditioning-and-heating","countryCode":"us","stateCode":"tx","cityCode":"addison","quoteSent":false,"officeId":10339,"officeAddress":"15946 Midway Rd","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9895,"uniqueId":15446,"name":"Elite Clean & Restoration","topRated":false,"rating":4.8,"reviewCount":1089,"categories":"HVAC","distance":9,"locationName":"downtown of Richardson, TX","quoteAuthor":"Jeff Sacks","quote":"Updating this review. I hardly ever leave reviews, but felt it was necessary here. My AC unit was having major issue at night, and it was hot as hell in my house. My 6 year old couldn't sleep and I reached out to this company. They were out the next day first thing in the morning. Gave me a full description of what was needed and didn't try to upsell other stuff like freon, etc..\"they were honest\" which is hard to find in this line of work. The price was good, and they fixed everything within an hour. The techs were great, and the rep named Chris was very informative. This AC company is top notch. Great pricing, but most of all great customer support. Highly recommend this place.\n\nThe update, my ac finally went out with a leak in the copper that wasn't repairable. Dylan (the tech) was awesome and very knowledgeable. I got a second opinion and they were right, it couldn't be repaired. I bought a new unit for a very fair price and they installed it the very next morning. The customer service with this company really is awesome!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"elite-clean-and-restoration","countryCode":"us","stateCode":"tx","cityCode":"rowlett","quoteSent":false,"officeId":12848,"officeAddress":"5201 Gordon Smith Dr","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":11914,"uniqueId":17465,"name":"Arthur Heating & Air","topRated":false,"rating":5,"reviewCount":315,"categories":"HVAC","distance":9,"locationName":"downtown of Richardson, TX","quoteAuthor":"carter franco2","quote":"Arthur Heating and Air did a replacement of my inside and outside A/C units. They were great from start to finish. Kaytee is one of the dispatchers she was very friendly and professional. Jack is one of the technicians and explained in detail all of our options to fix our air conditioner. We decided that it was time to fully replace since our old unit was 20 years old. On the day of the install Kyler, Erick, Luis, and Brandon came to the house and were very professional and clean while doing the installation. Clint, one of the managers at Arthur Heating and Air, came over and explained the most efficient way to run our new unit so we could keep our electric bill down. Over all experience with Arthur Heating and Air was excellent! We will keep using them and referring them to friends and family!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"arthur-heating-and-air","countryCode":"us","stateCode":"tx","cityCode":"rowlett","quoteSent":false,"officeId":14867,"officeAddress":"3015 Main St","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2228,"uniqueId":7779,"name":"Air Comfort Solutions (Allen)","topRated":false,"rating":4.8,"reviewCount":127,"categories":"HVAC","distance":9,"locationName":"downtown of Richardson, TX","quoteAuthor":"Sean Kelly","quote":"When it's high summer in north Dallas you know the worst can happen: your AC goes out! And no wonder, with temperatures in excess of 100ºF (40ºC) and humidity over 80%, you can see why AC systems struggle to make the indoors livable because the outdoors is a virtual hellscape. WHY DO I EVEN LIVE HERE?!?\n\nMy system went out after I had gone to bed, giving me just two hours of blissful, cool-air sleep before I threw off the covers to find the indoor thermostat said it was 80ºF (27ºC)—and rising. Yep, the inevitable happened: the AC went out.\n\nI had been using a local (Allen, Texas) company (keeping my hard-earned Allen money in Allen!) but it went under. Thankfully some quick web searches revealed another local company that had plenty of plaudits: Air Comfort Solution. It was 2am by this point so I left a message.\n\nBut by 8:45am that morning Bryan Patton of ACS called back and asked if I still needed service. HECK YES, I did! And was I ever surprised by the quality and attention of Mr Patton. He arrived to check out and diagnose the problem in my 10 year old Trane outdoor condenser unit, finding issues with the capacitors and the fan. However, the Trane used a sophisticated DC communication system that he wasn't certified to fix, and advised I find an expert. He even waived the \"trip fee\", saying that he couldn't look himself in the mirror knowing he accepted money and without fixing the problem.\n\nThat struck me: it's rare to see that level of personal honor and dedication.\n\nThat's when I immediately asked him for an estimate to just replace the entire unit. The price was reasonable and he suggested that he and his team could even have it replaced THE SAME DAY. Now at this point I thought lack of sleep had caused me to hallucinate but he repeated it and IT HAPPENED.\n\nEven despite numerous flash-flood-causing storms, they worked in between squalls to remove the old Trane and install a new American Standard outdoor unit. The old error-prone DC communication was gone, the system turned on, and after a few fits and starts, beautiful crisp, cool air began pumping out the registers.\n\nI was almost tempted to put on a parka!\n\nAll the while, Bryan Patton's honor was backed by an efficient work ethic, dedication to getting the job done, and a friendly demeanor. He didn't pull punches about bad news but was realistic and optimistic as needed. And his price seemed beyond fair.\n\nI fully expected multiple miserable nights of sweltering heat following the system failure. But thanks to Air Comfort Solutions, I had exactly zero! That night, I slept under numerous blankets, feeling safe and secure as the crisp, chilled air surrounded me.\n\nThanks ACS! Thanks Bryan Patton!\n\nUPDATE 2021-05-05: Jeff came out to look at another unit that would start intermittently. ANTS! Yes, for some reason ants were collecting in the contact relay (see the picture) and getting killed by the voltage but when enough of them got in there they prevented the compressor from starting. Bryan sent Jeff to look and was able to get a new set of contacts installed the very same day. He left the old contacts for me to see and yikes those ants sure are awful! Anyway, so happy that things are back to normal and so quickly too. Thanks Jeff & Bryan!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"air-comfort-solutions-allen","countryCode":"us","stateCode":"tx","cityCode":"allen","quoteSent":false,"officeId":5181,"officeAddress":"1333 W McDermott Dr #150","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8643,"uniqueId":14194,"name":"Serveway Heating and Air Conditioning","topRated":false,"rating":4.9,"reviewCount":276,"categories":"HVAC","distance":10,"locationName":"downtown of Richardson, TX","quoteAuthor":"Shalea Trotter","quote":"Excellent! Outstanding! Honest! These are just a few words I can use to describe my experience with Serveway and my technician Juan Herrera. I reached out to Serveway for a second opinion on an issue with my HVAC. The great service started with Elisha and continued on to the technician. Juan listened and did a thorough assessment of our system. He gave us information about the issue that 3 previous techs from another company did not! His honest feedback saved us $2,500! I will definitely use Serveway again and will request Juan as well! Thank you Serveway. Thank you Juan.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"serveway-heating-and-air-conditioning","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":11596,"officeAddress":"10120 Cayuga Dr Suite 107","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1486,"uniqueId":7037,"name":"TemperaturePro (Dallas)","topRated":false,"rating":5,"reviewCount":35,"categories":"HVAC","distance":10,"locationName":"downtown of Richardson, TX","quoteAuthor":"David McCleskey","quote":"I had Temp Pro out last Sunday to check out our very old AC. Hottest day of the year during the hottest week of the year and our AC was dead. OMG. The Compressor fan was out again along with some other items. I decided not to keep dumping money into it. It lasted 28 years.Time to say goodbye. I would like to acknowledge the following employees.\nChad - Service Tech\nMark - Seems like the head guy\nMoe - Senior Installer\nEthan - Installer\nAfter much research and discussion I decided on the American Standard Top 20SEER system for many reasons.\n\nThese guys are Professional in every possible way. From their personal and professional appearance, company attire, company vehicles, communication skills and anything else you can imagine you know you are dealing with a High End Company.\n\nAt the end of the long day on Wednesday, these guys finished installing a great new system for us! It meets all my goals and expectations. The cost of a new HVAC System is daunting so I wanted a company I could count on in the near and long term. I felt like Temperature Pro Dallas was that company.\n\nIt is a bit cliche, but Temperature Pro says what they do and does what they say. Rare these days. All commitments met on time as promised.\n\nTemperature Pro has my strongest recommendation.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"temperaturepro-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":4439,"officeAddress":"3530 Forest Ln suite 312e","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1711,"uniqueId":7262,"name":"5 Star HVAC Contractors","topRated":false,"rating":4.9,"reviewCount":823,"categories":"HVAC","distance":10,"locationName":"downtown of Richardson, TX","quoteAuthor":"Zoey Kenovitz","quote":"WOW is all I can say about this company! My fan stopped working Saturday night on my air conditioning unit and it was extremely warm. I looked through Yelp and found this company and called to see if they service the Frisco area. I was told yes they do. I explained what the problem was and they were able to get me an appointment on Sunday morning at the earliest slot available! I had to take my sister to the airport Sunday afternoon around noon and I explained that to Jose and he accommodated me at the time I needed.\nRick B was the technician that came to my house on Sunday morning. What a true professional. He said he’s been doing this type of work since 1988 and went immediately to the unit, replaced two parts and it works like a champ. 10 or 15 minutes later and he was in and out and air-conditioning is cooling better than before. I appreciate the prompt service !!!\nI certainly would not hesitate to call Jose at 5 Star HVAC if I need service again.\nAlso, as a side-note, I do have American home shield as my warranty company and I did not decide to put in a service call with them because their service would never have been as prompt and professional as this company was! Thank you Jose and Rick B!!!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"5-star-hvac-contractors","countryCode":"us","stateCode":"tx","cityCode":"rowlett","quoteSent":false,"officeId":4664,"officeAddress":"3906 Melcer Dr #302","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4146,"uniqueId":9697,"name":"Public Service Plumbers","topRated":false,"rating":4.8,"reviewCount":1088,"categories":"Plumbing, HVAC","distance":10,"locationName":"downtown of Richardson, TX","quoteAuthor":"lurlene Donald","quote":"Kyle\nMcNally and the young man that assisted him. They were not able to unstop the line. Therefore, I still have a problem. He stated that someone else would reach out to me and give me some options to resolve this matter\n, and the consultation is free. He's amazing, very knowledgeable in plumbing. He stated that he might be able to return. He was very informative. Comforting to hear that you stand by the work. Overall, they are very intelligent and professional young men.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"public-service-plumbers","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":7099,"officeAddress":"5610 Dyer St","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9574,"uniqueId":15125,"name":"Baker Brothers Plumbing, Air & Electric (Mesquite)","topRated":false,"rating":4.9,"reviewCount":20176,"categories":"HVAC","distance":12,"locationName":"downtown of Richardson, TX","quoteAuthor":"Pappa G","quote":"My visit with Baker Brothers technician, CODY HOYL, to inspect my existing 50 gal. gas (50 G), 40,000 BTU water heater just wrapped.\n\nCody was courteous and thorough during his inspection and confirmed information about the unit, that was mentioned yesterday from the plumber who installed its gas control four years ago.\n\nUpon confirming the necessary next step with me; items that will need to be removed/ replaced; and the type of reconnection to be applied, Cody promptly confirmed a \"next up\" appointment today with his home office. He then explained that Baker Brothers will send one of their two-person crews to install a new 50 G unit, whose price covers parts, labor, city permit, AND a 12-year transferrable warranty.\n\nI'm a new customer, who recently canceled a very positive 20+ year member-experience with American Home Shield due to increased monthly membership dues, and I am VERY pleased to have found that same degree of positive experience with Baker Brothers.\n\nBoth my family and I anxiously anticipate installation of a new 50 G unit so that our home can, once again, have heated water.\n\n———————-FOLLOW UP—————————-\nThe Baker Brothers 2-technician team just completed installation of my new 50 G water heater. They were self sufficient and as courteous and professional as Cody, who stated, it would take them under one hour for the job. It was. Only thing they asked my assistance with was turning on both of the hot & cold faucets during removal of the old unit, then turning them off before turning on the hot water faucet in the master bath tub while water filled up the new unit.\n\nAfter technician/plumber, “Caleb A.”, signed and dated the Emergency Shut Down Instructions’ sticker on the unit, he lit the gas pilot light; set the gas control knob to ‘A’ setting; and said to give it 45-60 minutes to heat up the water.\n\nOnly thing left is a visit from the city for inspection next week to tie a bow on this. Can’t wait!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"baker-brothers-plumbing-air-and-electric-mesquite","countryCode":"us","stateCode":"tx","cityCode":"mesquite","quoteSent":false,"officeId":12527,"officeAddress":"2615 Big Town Blvd","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9693,"uniqueId":15244,"name":"On Time Experts (Mckinney)","topRated":false,"rating":4.9,"reviewCount":1340,"categories":"Plumbing, HVAC","distance":12,"locationName":"downtown of Richardson, TX","quoteAuthor":"brian kistner","quote":"Bernie was the tech that showed up to service our AC that wasn’t cooling. He was very professional and very polite. He quickly diagnosed the issue and had our system up and cooling again in no time. He explained to us what the problem was and performed some routine maintenance and complete system inspection. He was very informative and explained in simple terms things that the homeowner can do to reduce the stress on our system. We were extremely pleased. On Time Experts are fortunate to have a front line employee like Bernie representing them. They will be addressing our heating and cooling needs moving forward!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"on-time-experts-mckinney","countryCode":"us","stateCode":"tx","cityCode":"mckinney","quoteSent":false,"officeId":12646,"officeAddress":"5850 Collin McKinney Pkwy unit 503","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8111,"uniqueId":13662,"name":"Homestead Heating & Air","topRated":false,"rating":5,"reviewCount":30,"categories":"HVAC","distance":12,"locationName":"downtown of Richardson, TX","quoteAuthor":"Dava Sweezey","quote":"We were looking for help with our 30 year old A/C units and wanted to replace them before the units completely failed. We are very happy we called Homestead! The crew arrived promptly and were thorough with the design of our new systems. Price was extremely reasonable & competitive. Once we gave the go ahead they completed the installation of both our systems in one day. The owner came out to personally inspect the work and make sure we were happy with everything. Highly recommend. Very satisfied customer - signing up for their Plus Membership was a no brainer!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"homestead-heating-and-air","countryCode":"us","stateCode":"tx","cityCode":"rowlett","quoteSent":false,"officeId":11064,"officeAddress":"","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8060,"uniqueId":13611,"name":"Stanley Steemer (Dallas)","topRated":false,"rating":4.8,"reviewCount":4554,"categories":"HVAC","distance":12,"locationName":"downtown of Richardson, TX","quoteAuthor":"Jan Hopwood","quote":"Dear Stanley Steemer Team,\n\nI wanted to take a moment to praise the excellent work done by Jorge and Patrick on our tile and grout in the family room. They made our grout look like new! Their professionalism and attention to detail are truly commendable.\n\nAdditionally, the products you offer are fantastic, and the results speak for themselves. Our carpet and large upholstered chairs have never looked better. I am thoroughly impressed and would highly recommend Stanley Steemer to anyone in need of cleaning services.\n\nThank you for having such exceptional workers and outstanding products!\n\nBest regards,\nJan H.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"stanley-steemer-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":11013,"officeAddress":"13859 Diplomat Dr #100","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8107,"uniqueId":13658,"name":"FERSA HVAC HEATING & AIR CONDITIONING","topRated":false,"rating":5,"reviewCount":100,"categories":"HVAC","distance":13,"locationName":"downtown of Richardson, TX","quoteAuthor":"Sheryl Lumbley","quote":"I called FERSA on Tuesday and had a new AC unit by Friday. Luis is knowledgeable and answered all my questions. The team was diligent and worked\nhard all day to get everything done. They took no shortcuts and made sure that my unit was installed correctly with all new components of the HVAC system. They removed all the waste and left the house ready for my grandson’s birthday party the next day. The party was cool and comfortable. I also appreciated the veterans discount. They went above and beyond to be sure that I was informed and satisfied with the outcome and excellent service.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"fersa-hvac-heating-and-air-conditioning","countryCode":"us","stateCode":"tx","cityCode":"mesquite","quoteSent":false,"officeId":11060,"officeAddress":"2130 Franklin Dr","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3688,"uniqueId":9239,"name":"Dring Air Conditioning & Heating","topRated":false,"rating":4.8,"reviewCount":845,"categories":"HVAC","distance":13,"locationName":"downtown of Richardson, TX","quoteAuthor":"Ric Strong","quote":"Working with Dring Air Conditioning has been a wonderful and painless experience. From the first call with Tina asking how she could make me smile today, to the completed installation, everyone has been professional, hard working, polite and dedicated.\nTina scheduled an initial meeting with Coy and Jay to have a look at my old systems and quote me new systems. I enjoyed talking with them and learning of the new technologies available.\nWe settled on two complete new systems and scheduled installation the next day.\nJose and his crew, Raffael, Jacob and Mike arrived at 9:00, explained what they had planned, and began work. They painstakingly covered our stairs and hardwood floors and spent a long grueling day in the attic. All through the day they were all polite, hardworking and diligent. And completed the replacement of both systems in one day.\nI highly recommend Dring, and have recommended them to my neighbors and friends. You can’t go wrong when you work with Dring. Our home has never felt this comfortable.\nThank you Dring,","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"dring-air-conditioning-and-heating","countryCode":"us","stateCode":"tx","cityCode":"carrollton","quoteSent":false,"officeId":6641,"officeAddress":"2440 Lacy Ln Suite 110","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4546,"uniqueId":10097,"name":"ARS / Rescue Rooter (Irving)","topRated":false,"rating":4.8,"reviewCount":1702,"categories":"HVAC","distance":14,"locationName":"downtown of Richardson, TX","quoteAuthor":"Maria Cardenas","quote":"This is my second time using ARS Rescue Rooter, and like last time their service did not disappoint! Gabriel and Enrique worked diligently, answered all of my questions, and cleaned up once they were done (even tidied up random items in my garage that were probably in their way 😅). Honestly beyond grateful these guys were up in the attic changing the furnace and what not in this insane Texas heat. Their pricing and financing options are super helpful as well, and they’re always trying to help the customer out. I will definitely keep being a return customer, but hopefully not because my A/C or water heater suddenly died on me 😂. Thank you ARS Rescue Rooter!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"ars-rescue-rooter-irving","countryCode":"us","stateCode":"tx","cityCode":"irving","quoteSent":false,"officeId":7499,"officeAddress":"3403 E John W Carpenter Fwy","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1952,"uniqueId":7503,"name":"Absolute Comfort Mechanical LLC","topRated":false,"rating":5,"reviewCount":23,"categories":"HVAC","distance":14,"locationName":"downtown of Richardson, TX","quoteAuthor":"Tamara Rogers","quote":"I called Kenny Monday morning and him and Jeremy showed up within 20 min.\nThey surveyed the issue and gave their honest opinion regarding purchasing the diff brands. I did some research and the Goodman brand that they told me about actually got good reviews and the common downfall was the install was not done properly. I called Kenny back that evening and set up my appointment to install the new unit Wednesday. Jeremy and Junior showed up bright and early and got to work. That evening I slept like a baby. A previous quote, the person was going to charge me the same amount just to replace the outside unit and told me the furnance was good. So glad I waited because Jeremy/Junior identified a blockage when they removed the furnance. God has away of aligning ALL things. Thank you Kenny, Jeremy & Junior!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"absolute-comfort-mechanical-llc","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":4905,"officeAddress":"4617 S Buckner Blvd Suite H","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6441,"uniqueId":11992,"name":"Rescue Rooter (Irving)","topRated":false,"rating":4.6,"reviewCount":2621,"categories":"Plumbing, HVAC","distance":14,"locationName":"downtown of Richardson, TX","quoteAuthor":"Caye Cook","quote":"Zak was very polite, professional and explaiined clearly. First, He told me what he was going to do and the price and then he did it and reviewed his work with me. He fixed the plugged sink and discovered a perennial problem with a leak on one of the pipes and repaired it. He worked carefully and checked all the pipes and connections thoroughly. He also worked intensely and not checking his phone. I am extremely satisfied with his conduct, knowledge and skills. If i owned your company, i would give him a raise and talk to him about training new hires. 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He looked like an accountant!!😂 He truly embodies extreme professionalism.\nWhat stands out about Mike is his commitment to under-promising and over-delivering. He provided a clear timeline and exceeded my expectations. I wholeheartedly recommend Mike for all your air conditioning needs. He is not only an expert in his field but also a reliable partner who truly cares about his clients. 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We had a very hot house and very warm fussy baby! Harris Air Services were able to prioritize our call and had an excellent tech (Jose G.) dispatched WITHIN AN HOUR!! Jose was very respectful of our home and very honest about the issue -- we had popped the compressor capacitor.\n\nInstead of recommending a costly replacement or just replacing the capacitor (which was likely to fail again, now that it's failed once), he recommended their electrical rebuild kit, which also replaces the electrical contact / control module, and includes a hard start kit (a secondary capacitor to lighten the initial electrical load). This was the ideal solution!\n\nTheir services are already VERY competitive and affordable (diagnostic fee was quoted at just $89, and waived with a repair purchase), but they also offer an annual membership program that includes TWO A/C system maintenance visits per year -- to keep the system running at peak efficiency with maximum life -- along with exclusive discounts for any repairs that do come up. The membership is normally $189 the first year and $165 per year after, but bundling it with the compressor electrical rebuild kit increased the total just $30, making it a really great deal!\n\nJose and Harris Air Services had us cooling again in about an hour after arrival, and even went above and beyond to check the whole system, top to bottom, and clean the compressor. Can't thank them enough and HIGHLY RECOMMEND them! ⭐️⭐️⭐️⭐️⭐️","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"harris-air-services-llc","countryCode":"us","stateCode":"tx","cityCode":"mckinney","quoteSent":false,"officeId":5595,"officeAddress":"311 Industrial Blvd STE B","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":10024,"uniqueId":15575,"name":"Swan Electric, Plumbing, Heating & Air","topRated":false,"rating":4.7,"reviewCount":1750,"categories":"Plumbing, HVAC","distance":15,"locationName":"downtown of Richardson, TX","quoteAuthor":"Monique Rice Brown","quote":"I have used SWAN for a few years after an independent plumber failed and have since used all of there services. This company is a wonderful and honest company, which I really appreciate. The other day I had a leak at my water pressure regulator, which SWAN installed a few years back. Technician Kevin Gonzalez arrived and noticed that it was not installed properly. There is a 2 year warranty on such services, but he spoke to his manager to see what could be done due to it not being installed correctly in the first place. They spoke and the manager advised him to go ahead and complete the work that day for free. I truly appreciate the honesty. I wouldn't have known that it was installed incorrectly and would've paid to have it fixed, but they knew it was there work and stood behind it. 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Their first visit was after 5 and couldn't get the parts that night. So they made a special trip to bring us a portable AC unit for one room and set it up. The next morning they arrived first thing and got our AC back on. They communicated often and kept their promises. 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So, I decided to research well-regarded service providers, and I heard wonderful things about Air Masters. I gave them a call and spoke with Jennifer whose customer service over the phone was absolutely top notch. She listened to my summary of the situation and within 30 minutes, she had Jose at my door to give my system a once-over and offer recommendations and an estimate. Just like Jennifer, Jose's level of customer service was second to none and he was extremely friendly and willing to walk me through the detail of his suggestions including rationale. The price quoted was almost the same as the \"out of pocket\" portion that my home warranty wanted me to pay as a supplement to the coverage they were providing. In addition, Air Masters was offering to install a Trane unit rather than an \"off brand\" that the home warranty was planning to install. I was so impressed by Air Masters that I decided to not use my home warranty to address the issue. Air Masters came back the very next day and installed the new Trane evaporator coil, and my house has never felt more comfortable! In addition, Air Masters installed some manual dampers (at a very reasonable price) and solved a long-standing problem where our downstairs master bedroom was constantly not as cool as the rest of our house during the hot summer. I cannot recommend Air Masters strongly enough and will most certainly use them for all HVAC needs moving forward. 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Let me be clear I also had 2 other companies give me quotes for the same replacement, apples to apples quotes.\nAirview AC was so affordable with my turnkey installation that I was able to upgrade the system to a 2 phase system + add a UV air cleaner (my wife and I are older, and I felt the added UV air cleaner may help eliminate bacteria and germs throughout the circulated air system.) That said, Airview quoted turnkey installation was thousands less than the other HVAC installations.\nDay of work, I was told to expect crew arrival between 8:30-9:00 am. Louis sent me a text at 8:30 as notice he was in route.\nLouis, Manual, Yani and Aldo promptly began installation: efficient and professional all. 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It took a few days to get all the components in stock for the system I chose. Not a big deal since we had 3 portable AC units to get us by. Lightening fast installation. All told about 4 hours start to finish. Elias and crew did a great job. On time, professional, courteous and got the system changed out very quickly and cleaned up old equipment and parts. Thanks again Crow’s Heat and Air.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"crows-heat-and-air-mckinney","countryCode":"us","stateCode":"tx","cityCode":"mckinney","quoteSent":false,"officeId":14478,"officeAddress":"1132 Westmoreland Dr","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3507,"uniqueId":9058,"name":"ProTex Roof Systems","topRated":false,"rating":5,"reviewCount":29,"categories":"Roofing, HVAC","distance":16,"locationName":"downtown of Richardson, TX","quoteAuthor":"hanif powell","quote":"My close friend recommended ProTex to me, and I reached out to them because the solar company in Dallas had high prices for subpar equipment. Upon contacting Traci Rivers, she not only provided me with competitive pricing but also thoroughly explained the various solar equipment options to meet my needs. After negotiating a fair price and signing the contract, Traci ensured a smooth and effortless installation process. Everything was set up within a day, and she even coordinated with the electric company and the city inspector to ensure timely completion. 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Andrew Brown with electrical went above and beyond during his visit today in fixing my power outage and adding an outlet. He took his time explaining everything and I felt very comfortable the entire process. He even made sure my fire detectors all worked and replaced a battery- he said he had an extra in his truck! I really appreciated his kindness in helping me with that, as he didn’t have to. I will be requesting him next time I call Bacon. I highly recommend this company to anyone- they’re the real deal, won’t screw you, and totally know what they’re talking about! Thank you so much again Andrew, and the entire Bacon Staff!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"bacon-plumbing-heating-air-electric","countryCode":"us","stateCode":"tx","cityCode":"rockwall","quoteSent":false,"officeId":6713,"officeAddress":"2055 Kristy Ln","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2150,"uniqueId":7701,"name":"Advent Air Conditioning, Inc.","topRated":false,"rating":4.8,"reviewCount":1158,"categories":"HVAC","distance":17,"locationName":"downtown of Richardson, TX","quoteAuthor":"Marc Walton","quote":"AJ did a very thorough job today with his 6 month maintenance. He diagnosed a potential problem and offered options to me. He replaced a part and noticed that our Generac system prevented the outdoor unit from starting right away. He stayed and didn’t accept payment until the outdoor unit started after the Generac delay. 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Eric came out and took the time to analyze and address the simple issues that where as simple as improper installation (this was a few months back). The second note is we have had them come for a review and tune up (we signed up for the maintenance plan), Eric came back - so relieved to have a familiar face that was familiar with our system come - he went through everything meticulously not just a 15 minute look, was able to give a full analysis with a forward looking plan to make sure the proper maintenance was done for longevity. 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The initial consultation and system design with Brett was a fantastic experience. We wanted to get the Amana brand as there is some really cool tech that comes with it but we also wanted to save some money and keep our existing furnace as it was working fine. We chose a 5 ton Samsung Hylex unit and so far I am very pleased with its performance as it is a variable stage system vs. my older single stage system. It also very quiet which is a nice bonus. Scheduling the install was quick and easy and Prime AC and Heat showed up exactly on time and completed the install in one day and much faster than I anticipated. The whole team was respectful, professional and took care not to damage the interior of my home.\n\nI signed up for their maintenance plan and I just say their follow up service has exceeded my expectations. They really treat me like a VIP customer. I feel like I am in good hands going forward. A big shoutout to Brett, Carter, Marco, Benjamin, and Jorge for their respective expertise and help throughout this otherwise daunting process.\n\nTLDR, I would highly recommend Prime AC and Heat to friends, family and anyone in the area as they are an A+ company.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"prime-ac-and-heat","countryCode":"us","stateCode":"tx","cityCode":"lewisville","quoteSent":false,"officeId":8260,"officeAddress":"150 Valley Ridge Blvd Suite #102","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8985,"uniqueId":14536,"name":"Cody & Sons Plumbing, Heating & Air (Dallas)","topRated":false,"rating":4.9,"reviewCount":1746,"categories":"Plumbing, HVAC","distance":18,"locationName":"downtown of Richardson, TX","quoteAuthor":"Kristina Peña Davila","quote":"I recently had my water heater upgraded to a tankless system by Cody and Sons, and I couldn’t be happier with the service and the new unit! Cameron was very thorough and friendly, taking the time to explain all of my options to make sure I was comfortable with my choice. The pricing was very competitive, and the quality of work was outstanding! Cameron and his helper were incredibly professional, keeping my home neat throughout the process. They even took the extra step of tightening a shower handle, something I hadn’t even mentioned. They truly went above and beyond! I highly recommend Cody and Sons for any plumbing needs.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"cody-and-sons-plumbing-heating-and-air-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":11938,"officeAddress":"209 W Clarendon Dr","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4496,"uniqueId":10047,"name":"ECO-Comfort Solutions LLC.","topRated":false,"rating":5,"reviewCount":35,"categories":"HVAC","distance":18,"locationName":"downtown of Richardson, TX","quoteAuthor":"Cri Childs","quote":"Jose and his team were able to not only come out and service our unit in old east Dallas, but when he found an issue with the unit, clearly explained what was going on with our two HVAC systems.\n\nExplained that the evaporator coil was out, and that we could keep on filling it with Freon which would cost us hundreds of dollars every trip, or we could replace the system entirely and he was able to give us a very affordable rate to get the best possible product at the best possible price.\n\nJose was straightforward and timely with his quotes, and getting the work done as fast as possible safely.\n\nWe would definitely use them for our HVAC system maintenance, repair, and replacement of any unit in the old East Dallas area.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"eco-comfort-solutions-llc","countryCode":"us","stateCode":"tx","cityCode":"irving","quoteSent":false,"officeId":7449,"officeAddress":"","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3025,"uniqueId":8576,"name":"Matco Services","topRated":false,"rating":4.9,"reviewCount":240,"categories":"HVAC","distance":19,"locationName":"downtown of Richardson, TX","quoteAuthor":"Chantelle Farr","quote":"Honest!!!!!!!!!!! Amazing!!!!! 🥇🏆 Listen y’all, Richie with Matco was amazing!!!! We have had to deal with lots of a/c companies over the years with owning rentals and let’s be honest, lots of them tack on charges and fix problems that might not be there. Well not these folks. Richy was so honest with everything he did, and I just can’t express how refreshing it was when we came to pay our bill and us actually being shocked with the price but like in the best way, because it was so affordable 😃🎉. When you run across a good, honest, companies with quality workers like Richie, you have to share it! Picking a A/C company is tough, and our searching days are over, these are our people now! We look forward to years of working with them for all things maintenance and a/c 😊 thanks Richie, you did amazing! Thanks for the great experience and honesty!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"matco-services","countryCode":"us","stateCode":"tx","cityCode":"prosper","quoteSent":false,"officeId":5978,"officeAddress":"202 E First St","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2319,"uniqueId":7870,"name":"Air Zone Experts","topRated":false,"rating":5,"reviewCount":377,"categories":"HVAC","distance":19,"locationName":"downtown of Richardson, TX","quoteAuthor":"Hayley Wirtes","quote":"We feel so lucky to have found this wonderful company! We came home from work to notice our thermostat was out and the AC was off. After resetting the breaker, the thermostat would come back on but only briefly. Summer 2024 hasn’t been as brutal as it has been in the past years with overwhelming heat, but of course this happened during one of the hottest weeks we’ve had this year. We were worried that it would more than likely be Monday before we could find a company to come out. I called Air Zone Experts after 8pm and they immediately answered and got us scheduled for the next morning at 7am. We were so surprised! Adrian came out and was kind and very thorough in diagnosing our issue. We were so pleased with our experience that we decided to sign up for their maintenance membership. Their prices are very reasonable and the quality of service you receive is A+++! Adrian and his wife went above and beyond and we are so grateful. Will definitely be recommending their company!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"air-zone-experts","countryCode":"us","stateCode":"tx","cityCode":"little-elm","quoteSent":false,"officeId":5272,"officeAddress":"2617 Teal Cove Ln","cityFromSearch":172,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}}],"technicalLinks":{"categories":null,"states":null,"cities":null,"brands":null,"relatedCities":null}},"children":["$","$L21",null,{"seoState":{"pageType":7,"nearMe":false,"notFound":false,"redirectTo":null,"certified":false,"zipCode":null,"country":{"id":1,"name":"United States","code":"US","logo":""},"state":{"id":7,"name":"Texas","code":"TX","logo":""},"city":{"id":172,"name":"Richardson","code":"richardson","logo":""},"category":{"id":222,"name":"HVAC","code":"hvac","logo":"","acronym":true,"picture":{"jpg":"/api/v1/attachments/get/abdeceb4-eda3-434a-8697-f52edbc2c017/4/jpg/","webp":"/api/v1/attachments/get/abdeceb4-eda3-434a-8697-f52edbc2c017/4/webp/","aspectRatio":1},"pictureSmall":{"jpg":"/api/v1/attachments/get/abdeceb4-eda3-434a-8697-f52edbc2c017/3/jpg/","webp":"/api/v1/attachments/get/abdeceb4-eda3-434a-8697-f52edbc2c017/3/webp/","aspectRatio":1}},"brand":null,"contractor":null,"catalogItems":null,"article":null,"offer":null,"cityFromSearch":null,"stateFromSearch":null,"countryFromSearch":null,"zipCodeFromSearch":null,"categoryFromSearch":null,"paidOutClaims":[{"id":4,"slug":"lisa-brown","link":"https://directorii.com/paid-out-claims/lisa-brown-4","title":"LISA BROWN","description":"\"A contractor damaged my roof. Directorii paid $8K to replace it\". Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee. ","youTubeVideoId":"","whatHappened":"

What Happened

Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee.

After a couple months of back and forth with Lisa’s insurance company, the job moved forward. She was a little concerned to see that the owner was not on site the entire time like he’d promised, but brushed it off. After the work was finished, the contractor informed Lisa they had decided not to install plywood sheathing as planned, even though it was covered by her insurance. Again, she brushed it off. But a few weeks later, the gutters clogged.

Lisa’s husband used a ladder to look at the roof for the first time since it had been replaced, and found a disaster. The gutters were filled with nails, shingles and other debris. When they walked on the roof, they could feel soft spots where the home’s original barnwood planks were rotting, causing wavy and dipped slopes. The shingles were not aligned straight, and several of them were curling up with nails poking through. There were gaps in the roof and underlayment, exposing wood beneath. The drip edge was not secured to the house in several areas–to the point that the entire sections of roof could be lifted from the house. And there were a few sections where no repairs had been made at all, or left unfinished.

Lisa was horrified and sent photos to her contractor, who agreed to come out and personally finish the incomplete sections. He did visit once, but was unable to finish and told her he would come back. Then, he stopped responding. After several weeks, and speaking with an attorney, Lisa hired another contractor to come out and access the damage. What they found was even worse than she’d thought. Not only had the first contractor used the wrong brand of shingles–the roof would have to be completely torn off, plywood sheathing installed and re-roofed. It was at this point that Lisa made a call to Directorii.

The Directorii team assessed the damage she had documented, and reached out to her contractor. He eventually conceded that he needed to make things right. However, Lisa was no longer comfortable with him working on her home. Instead, Directorii connected Lisa with a new contractor and refunded the cost of the replacement– which totalled over $8,000.

Homeowner Statement

“[When we contacted Directorii] we were beyond frustrated, and quite honestly at the end of our rope. Every dime we had to spend to get our roof replaced was gone, our trust had been broken, and we were going into winter with a roof that was subpar at best.

This is not something that a homeowner should ever have to experience. All we were asking was to receive what we were promised. We didn’t want a new roof that was slapped together and repaired because it wasn’t done correctly. We had been extremely patient as we tried to work through it, hoping for a positive outcome, but it didn’t seem to get us anything but more stress and aggravation…

I cannot thank [Directorii] enough for working towards this resolution for me. I’m sure you can understand how stressful this situation has been, and I am extremely thankful and beyond appreciative for your efforts. This is a weight off my shoulders!”

Lisa, New York

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What Happened

Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project.

Brandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew.

They used the wrong color silicone, left outlets with wires exposed and visible breaks in the siding. She was happy when the job was completed in less than a week, but it looked horrible.

Brandy reached out to the roofer about fixing it, but couldn’t get a response from them. Then she noticed the Directorii sign that had been left in her yard. When she saw our $20,000 guarantee, she reached out .

The Directorii team assessed the damage and helped connect Brandy with a new contractor. All in all, it cost $15,000 to replace her siding for the second time–which Directorii paid in full.

Homeowner Statement

“I contacted [the roofer] and his company first and tried to get them to come back out here to address some of the things I had concerns with. I just kept getting a lack of communication, never getting back with me. They just kind of just dropped it.

I had the [Directorii] sign in my yard and I saw the guarantee that you back the contractor so I reached out through email to start the [claim] process.

I'm very happy with the results. I think it looks great and I’m very satisfied.”

Brandy, Minnesota

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