HVAC
12 miles from downtown of Paluxy, TX
Bob Philbin says: „First of all the entire crew of Daffan Cooling & Heating are all excellent, from the office staff to the sales staff, the install crews, inspection folks, and finally the techs that keep you running smoothly for years after your install. Just great people one and all. While customer service has sadly become the delusion on the part of the companies claiming to provide it Daffan goes above and beyond to insure it actually does, kudos.
My most recent interaction with Daffan came on Friday 17, May with my normal technician Johnathan. As always Johnathan called ahead to let me know his arrival time and then arrived precisely at that time. He was here to do my annual system check and was very quick and efficient with his time and both my systems checked out perfectly. Johnathan explains the process as he goes, informs you of what he finds and explains them in a manner folks like myself can easily understand. I sometimes ask the same questions more than once to understand them and he's patient in helping me understand what going on. It's actually an enjoyable time as I know I'll get educated and once you're on Johnathan's wave length he's quite the character and a great source of relief in that I know my systems are in great shape.
So, in closing I've been with Daffan a couple of years now and see no reason to change. They do what they say they're gonna do when they do it and always in a cheerful and informative manner. Thank you Jonathan and thank you Daffan Cooling and Heating for yet another great experience...“ Show more