HVAC
10 miles from downtown of Mount Enterprise, TX
Brianna Evans says: „Carthage Air provided us with service better than we could have dreamed possible from a fix to an entirely new install. We called with a concern an hour before closing about our old system and they had a technician, Kyle, out within an hour of opening the following day to fix the issue which only took him about 30 minutes. He explained the issue and answered all of our questions.
Joe, the company owner came out to give us 3 quotes on the new system, good, better, and best, and explained all three and how they differ from one another. He also answered every question and was able to give me an install day right then. This process took under an hour.
The install of our new system including new air ducts, took a total of 13 hours over two days. Cody, the installer was very knowledgeable and easy to work with and made me feel more than comfortable leaving him and his assistant in my home to work, while I went to work as well. They took steps to make sure the entire process was clean as they went, including wearing shoe coverings, laying protective sheets on the floor throughout where they would be walking and having a shop vac to clean up during the process.
We will be using Carthage Air exclusively for all of our heating and air needs...“ Show more