Jeff Best says: „You can tell a lot about a business by how it takes care of its problems. We contracted with Apex roofing in January to fix a leak in our roof. They repaired the leak. However, months later the manner in which it was repaired was questioned (although the leak was 100% fixed). Apex came back out and agreed the previous crew repaired it in a non-standard way. I think it takes a good company to admit their own people could have done better, apologize, then re-do the job in a manner that's more standard. Some people may see this review as a negative, however Apex's demeanor, communication, and willingness to fix the issue seems to me a big positive. Nobody's perfect, but it takes a company with integrity to admit it and make it right. Special thanks to Mike and Joe for coming out and walking me through exactly what would be done to remedy the situation and even took care of a few unrelated minor things on the roof to show good will. Mike and Joe were wonderfully communicative and made me feel confident about staying with Apex for my future roofing needs...“ Show more
Tramaine Williams says: „My roof received substantial damage from a natural disaster. I reached out and searched for a repair company of which I came across Roam Room & Solar. They offered me the best price with the quickest turnaround possible.
I worked directly with Ben Thomas. Ben was excellent to me. So much so to the point where I kind of felt like he was more than just a provider of a service to me. He acted as a friend, with my best interest at heart. He updated me throughout the whole process and was extremely knowledgeable and supportive about the whole insurance claim process. Ben made sure everything on my roof was replaced including the gutters.
During the inspection process, Ben personally came to my home to walk through the house with the inspector the insurance provided. He insured all the damages were covered and created a supplemental report to guarantee the work. Roam Roof & Solar took care of me. I am greatly appreciative of them. They were professionals and they were patient about being paid at the end due to the insurance process. Now I have a new beautiful black roof along with new gutters. Thank you Roof Roam & Solar, Thank you Ben Thomas. It truly was a pleasure...“ Show more
H Brunk says: „We had our roof redone last summer after a hail storm totaled it. I'm writing the review now because I just recently received a follow up call from Ryan asking how we were liking the new roof. I had met Ryan previously and gave him a call hoping he could help since I had not been able to find a roofing company where I live. Thankfully Twin Hammers was able to travel over an hour west of San Antonio to fix our roof. Ryan and his team handled everything with our insurance company and was extremely professional. I appreciated that Ryan always returned my calls and didn't get annoyed with the hundreds of questions we had for him. He's a super friendly guy that explained everything well and made sure we were happy with what we had chosen. There are a lot of roofing companies to choose from but Twin Hammers has some of the best customer service I've ever had. Highly recommended...“ Show more
Christian Sanchez
Business Owner
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