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Water heater stopped working. Had them come out and Chester took the time to explain everything and even call for the warranty with our water heater. Was very up front about the cost and why. Returned the next day with Adam and they were efficient and so timely. Kept me updated on everything they did and at the end once again educated me on everything. As female it was comforting that I wasn’t being talked down to, and felt very comfortable that I wasn’t being taken advantage of. Definitely will keep using them for any other plumbing issues!!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"jolly-plumbing-llc","countryCode":"us","stateCode":"tx","cityCode":"grapevine","quoteSent":false,"officeId":7463,"officeAddress":"","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9763,"uniqueId":15314,"name":"Plumbing Dynamics","topRated":false,"rating":5,"reviewCount":81,"categories":"Plumbing","distance":9,"locationName":"downtown of Irving, TX","quoteAuthor":"Shelby Hutto","quote":"Chad was awesome! Great sense of humor and very knowledgeable! He fixed the issues we had in 1 visit and came prepared with everything he needed to do that. No random runs to a supply store. In and out in about an hour even with having 3 different issues to fix that all ended up being more complicated than he initially thought they would be. Fair pricing too! He even answered some of my follow up questions that I had a few days after my initial appointment. I would recommend Chad to anyone and have already given his info to my brother in law.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"plumbing-dynamics","countryCode":"us","stateCode":"tx","cityCode":"carrollton","quoteSent":false,"officeId":12716,"officeAddress":"1448 Halsey Way Apt 114","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":12327,"uniqueId":17878,"name":"Milestone Electric, A/C, & Plumbing (Dallas)","topRated":false,"rating":4.9,"reviewCount":15667,"categories":"Plumbing","distance":10,"locationName":"downtown of Irving, TX","quoteAuthor":"Victoria Leiato","quote":"Luis, LeDarius & their trainee were amazing! They were quick kind and communicative. Something that I did notice was that we had rescheduled our initial appointment and they still showed up to the original scheduled date, letting me know that the dispatcher had not given them an update. I’ve seen this happen previously with other milestone workers. Since this is not the first time we have had to reschedule an appointment. On behalf of the workers and efficiency, I recommend that the dispatch team be better about communicating with their own staff and team To ensure they are not losing resources and time. As this is the second time this is occurred for us. Again, However, my experiences have been incredible with the entire company as a whole.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"milestone-electric-a-c-and-plumbing-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":15280,"officeAddress":"5414 Forest Ln","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4817,"uniqueId":10368,"name":"Mr. Rooter Plumbing (Dallas)","topRated":false,"rating":4.6,"reviewCount":1071,"categories":"Plumbing","distance":10,"locationName":"downtown of Irving, TX","quoteAuthor":"Mary Stoner","quote":"I can share my excellent experience with Mr. Rooter’s David Couder! David completed the diagnostic on my water heater and take down, exchange, and install of my new water heater. He did everything A-Z and above and beyond when he spent time fighting for the coverage of my water heater under warranty. He was super easy to work with, explained everything so we were always on the same page, and made everything EASY for me! He was communicative and efficient. Great experience!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"mr-rooter-plumbing-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":7770,"officeAddress":"4250 Spring Valley Rd","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3653,"uniqueId":9204,"name":"Roto-Rooter Plumbing & Water Cleanup (Dallas)","topRated":false,"rating":4.8,"reviewCount":808,"categories":"Plumbing","distance":11,"locationName":"downtown of Irving, TX","quoteAuthor":"Emily Jing He","quote":"We are very grateful that Mathew was able to unclog the upstairs bathroom sink for us in a cost effective and timely manner. It is wonderful to be able to use the sinks again! Mathew is very knowledgeable about plumbing and extremely patient in answering all our questions. Thank you so much for the great work, Mathew!\n\nThe next day, there was a small leak from the job previously, super Mario came in, identified the issue quickly and saved the day, thank you so much Mario! I understand small leak happens with complex plumbing job, am very grateful that super Mario could come by very quickly and took care of it for me. Now everything is perfect! Thank you so much to the Roto-Rooter super team!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"roto-rooter-plumbing-and-water-cleanup-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":6606,"officeAddress":"1412 Main St Ste 620","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4146,"uniqueId":9697,"name":"Public Service Plumbers","topRated":false,"rating":4.8,"reviewCount":1088,"categories":"Plumbing, HVAC","distance":11,"locationName":"downtown of Irving, TX","quoteAuthor":"lurlene Donald","quote":"Kyle\nMcNally and the young man that assisted him. They were not able to unstop the line. Therefore, I still have a problem. He stated that someone else would reach out to me and give me some options to resolve this matter\n, and the consultation is free. He's amazing, very knowledgeable in plumbing. He stated that he might be able to return. He was very informative. Comforting to hear that you stand by the work. Overall, they are very intelligent and professional young men.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"public-service-plumbers","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":7099,"officeAddress":"5610 Dyer St","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1844,"uniqueId":7395,"name":"A#1 Air","topRated":false,"rating":4.6,"reviewCount":6112,"categories":"Plumbing","distance":11,"locationName":"downtown of Irving, TX","quoteAuthor":"Phil Massey","quote":"09/15/24, 09/16/24\nIn the last two days I have had several A#1 employees at my house. Kenneth Mills was first on the scene. He diagnosed our problem with our A/C unit which ended up being a bad compresser. It was late Sunday evening so he documented everything and assured me someone would be out the next day to explain my options. That someone was Norbert Lopez right on time Monday morning. He was very thorough explaining my options and cost. Once he explained the details and small print then we decided on the plan of to replace my unit. Norbert coordinated the installation that same day. The install was completed by John Solis. John was very professional and did a outstanding job with the installation of an A/C unit that was bigger then he was. He worked by himself doing the job of two men. He completed the work on time and to my satisfaction. A#1 AIR is expensive but you get what you pay for. I always found that great employees make for a great company. A#1AIR has some excellent people...\n\n08/24\nCody and Carl from A#1Air were out today as scheduled to make repairs to my A/C unit. They had to go into the attic to replace a cooling coil. These guys were all business and very professional. They completed the job and had our unit back on line in a couple of hours. I would recommend these guys and this company to anyone.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"a-1-air","countryCode":"us","stateCode":"tx","cityCode":"lewisville","quoteSent":false,"officeId":4797,"officeAddress":"601 E Corporate Dr","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5308,"uniqueId":10859,"name":"Pure Plumbing (Dallas)","topRated":false,"rating":4.8,"reviewCount":728,"categories":"Plumbing","distance":11,"locationName":"downtown of Irving, TX","quoteAuthor":"Susan Chen","quote":"Late Sunday evening, I discovered a leak from my 2nd-floor bathroom. After calling several 24-hour plumbing services, Pure Plumbing was the only company to confirm an appointment within 15 minutes of my call. The other companies didn’t get back to me with appointment confirmations until nearly an hour later.\n\nWhat really stood out about Pure Plumbing was the personal touch—they sent a photo of Jake, the technician, along with details about his years of experience and even a fun fact. This made me feel much more comfortable about having a service professional come to my home late at night, which can be intimidating.\n\nPure Plumbing exceeded my expectations by anticipating my concerns and reassuring me with a simple text I didn’t even realize I needed. I also appreciated that the emergency fee could be applied toward the repair costs.\n\nJake and his partner arrived around 11:00 PM, fixed the problem quickly, and even recommended a water restoration service. He went above and beyond by notifying the Water Rehab & Restoration team, who contacted me first thing in the morning.\n\nIn today’s world, it's rare to find such trustworthy, responsive service with a sense of urgency. Pure Plumbing has earned my trust, and they will be my go-to for all future plumbing needs. Highly recommend!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"pure-plumbing-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":8261,"officeAddress":"6060 N Central Expy Suite 500","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":11729,"uniqueId":17280,"name":"Tioga Plumbing & Electric","topRated":false,"rating":4.7,"reviewCount":634,"categories":"Plumbing","distance":12,"locationName":"downtown of Irving, TX","quoteAuthor":"Support OWM","quote":"Tioga Plumbing and Electric is our go-to (for years!) for plumbing and electric issues, at our business. They came out Tuesday to fix a leak in our outdoor faucet. They were very thorough, explaining everything as they went along. They also came late in the day and stayed late until it was done, braving the extreme heat! Their staff on the phone are polite and highly-efficient. Alex is one of the people I talked to, and I wish I had the name of the young lady who helped me Tuesday. Estaban and Trevor are top notch, polite, professional and knowledgeable. They cleaned up after their work - discarded wet insulation, they vacuumed and put things back even better! I highly recommend Tioga Plumbing and Electric!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"tioga-plumbing-and-electric","countryCode":"us","stateCode":"tx","cityCode":"hurst","quoteSent":false,"officeId":14682,"officeAddress":"136 S Norwood Dr","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8985,"uniqueId":14536,"name":"Cody & Sons Plumbing, Heating & Air (Dallas)","topRated":false,"rating":4.9,"reviewCount":1746,"categories":"Plumbing, HVAC","distance":12,"locationName":"downtown of Irving, TX","quoteAuthor":"Kristina Peña Davila","quote":"I recently had my water heater upgraded to a tankless system by Cody and Sons, and I couldn’t be happier with the service and the new unit! Cameron was very thorough and friendly, taking the time to explain all of my options to make sure I was comfortable with my choice. The pricing was very competitive, and the quality of work was outstanding! Cameron and his helper were incredibly professional, keeping my home neat throughout the process. They even took the extra step of tightening a shower handle, something I hadn’t even mentioned. They truly went above and beyond! I highly recommend Cody and Sons for any plumbing needs.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"cody-and-sons-plumbing-heating-and-air-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":11938,"officeAddress":"209 W Clarendon Dr","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5129,"uniqueId":10680,"name":"CW Service Pros Plumbing, Heating & Air Conditioning","topRated":false,"rating":4.8,"reviewCount":3199,"categories":"Plumbing","distance":13,"locationName":"downtown of Irving, TX","quoteAuthor":"Nancy Jumper","quote":"Devon, our CW plumber, was quite professional. He spent quality time explaining the problems found as well as the needed fixes, and the bid was very fair. Though the job turned into a much more extensive one than hoped for, Devon explained the problems with pictures and worked hard to minimize extra costs. We were completely satisfied with the excellent communication with CW, the personnel, and the final outcome. We definitely would use them again next time, and highly recommend them to others.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"cw-service-pros-plumbing-heating-and-air-conditioning","countryCode":"us","stateCode":"tx","cityCode":"the-colony","quoteSent":false,"officeId":8082,"officeAddress":"1890 Midway Rd","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":12270,"uniqueId":17821,"name":"Slate Plumbing","topRated":false,"rating":4.9,"reviewCount":106,"categories":"Plumbing","distance":13,"locationName":"downtown of Irving, TX","quoteAuthor":"C. Michael Cram","quote":"RE Update: Slate plumbing returned today to fix the issue. After looking at the toilet, I was told it would cost $380 to repair, which was unacceptable. I asked to speak to management to resolve the issue, and after some debate, Abel (mgmt) agreed to repair it at no cost, if I would change my review from 1 to 5 stars. While I'm happy with the end result, communication/customer service on the management side needs improvement. With that said, the toilet was repaired and seems to be working well again, so I have updated my review as promised.\n\nUpdate: I never received an email, but I'll take you at your word that you will contact me Monday to make this right.\n\nSlate Plumbing broke what they were here to repair. I called to get them back to fix the issue, but an answering service answers all calls, and a manager would never contact me. I can't recommend Slate plumbing.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"slate-plumbing","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":15223,"officeAddress":"729 3rd Ave","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2838,"uniqueId":8389,"name":"Total Care Plumbing (North Richland Hills)","topRated":false,"rating":5,"reviewCount":84,"categories":"Plumbing","distance":13,"locationName":"downtown of Irving, TX","quoteAuthor":"The Village Farang","quote":"Outstanding service!\nMy 84 year old mother had a water leak underneath her house. I scheduled an appointment with Total Care to come out and do the repairs. They arrived on time, assessed the damage and gave me an estimate. Gave it a day to let the lake beneath the house dry out a little. Mark and his assistant (a polite young man whose name I forgot - sorry!) did a fantastic job, laid down mats to protect the floor, wore shoe covers every time they came in and out, and completed the repair quickly and as quoted. I definitely recommend this company, and will use them again. Overall, I would rate them 10 out of 10!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"total-care-plumbing-north-richland-hills","countryCode":"us","stateCode":"tx","cityCode":"north-richland-hills","quoteSent":false,"officeId":5791,"officeAddress":"","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9519,"uniqueId":15070,"name":"Honest Home Services","topRated":false,"rating":5,"reviewCount":318,"categories":"Plumbing","distance":14,"locationName":"downtown of Irving, TX","quoteAuthor":"Greg Biggerstaff","quote":"Could not have had a better experience with Honest Home Services. On a recommendation had them come out to do a regular inspection on AC and it was quick, easy and very informative with no upsell tactics.\n\nLater that week, by chance, we had an AC emergency. We spoke with Yolanda at HHS and she was able to coordinate having a technician show up after-hours to attend to the issue. Technician Martin was so helpful, and told us what was required (pump needed to be replaced - was old).\n\nHHS and Yolanda were able to be flexible and work around our vacation schedule to make sure Martin was able to come back and do the pump replacement at an affordable price AND they waived the Overtime fee for the emergency visit the night before.\n\nOverall excellent experience and have added to my contacts for all future home services! A++","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"honest-home-services","countryCode":"us","stateCode":"tx","cityCode":"flower-mound","quoteSent":false,"officeId":12472,"officeAddress":"2001 Timber Creek Rd STE 112","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4232,"uniqueId":9783,"name":"Sunny Service","topRated":false,"rating":4.9,"reviewCount":1768,"categories":"Plumbing, HVAC","distance":14,"locationName":"downtown of Irving, TX","quoteAuthor":"Mishael","quote":"If you want excellent customer service along with knowledge and I don't mean just talk to talk knowledge and spit out all the terminology, I mean really knowledge broken down to where you 100% understand what you are getting then you need to use sunny service! I was blown away by Chase's service technicians customer service today. Not only did he break his company's terminology down but he helped us understand 2 other companies as well to ensure we were getting the best service for the right price. You get what you pay for, and that's exactly what we wanted. We wanted to ensure that we were getting not only the service but the product for the price we were about to pay. Unfortunately, we didn't go with this company for our new ac unit. But in the future if we need any repairs or any services for plumbing or electrical you can bet we will call Sunny services to ensure we are getting a trustworthy, honest customer service rep out to our home! Blown away! Have already told my family about this company!! Thank you so much Chase for making a stressful day, less stressful and more of a understanding of what we were getting into!!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"sunny-service","countryCode":"us","stateCode":"tx","cityCode":"hurst","quoteSent":false,"officeId":7185,"officeAddress":"1500 Central Park Dr","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":7847,"uniqueId":13398,"name":"Certified Plumbing Works LLC","topRated":false,"rating":4.9,"reviewCount":49,"categories":"Plumbing","distance":14,"locationName":"downtown of Irving, TX","quoteAuthor":"Lisa Doucet","quote":"Mr. Harvey Lewis was very professional and very knowledgeable. He installed 2 new bathroom Faucets and repaired a leaking pipe. Cleaned out the pipes because of blockage. He found a small gas leak in the line for my water heater and tightened the hose. He cleaned the area after he was done. He was very polite and courteous. I highly recommend Certified Plumbing.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"certified-plumbing-works-llc","countryCode":"us","stateCode":"tx","cityCode":"lewisville","quoteSent":false,"officeId":10800,"officeAddress":"","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":4739,"uniqueId":10290,"name":"Lochridge-Priest Inc.","topRated":false,"rating":4.8,"reviewCount":66,"categories":"Plumbing","distance":15,"locationName":"downtown of Irving, TX","quoteAuthor":"Chris Turner","quote":"I needed someone to come out and look at our unit, and they were able to come within a few hours. The technician, Wesley, was very courteous and thorough in his explanations. He was able to take care of our unit and give recommendations based on what he saw in his inspection, and he did not give us a \"hard sell\". When he needed to go outside, he'd put on these little disposable \"booties\" before coming back in to protect our floors from anything that might get tracked in. He worked quickly and efficiently, and everything has been in great shape since. He also was able to answer questions I had without being condescending. When I need assistance with our HVAC unit, I'll be contacting them again.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"lochridge-priest-inc","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":7692,"officeAddress":"2960 Wesley Way","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1888,"uniqueId":7439,"name":"ABC Home & Commercial Services (Lewisville)","topRated":false,"rating":4.9,"reviewCount":1298,"categories":"Plumbing","distance":15,"locationName":"downtown of Irving, TX","quoteAuthor":"Ashley Bennett","quote":"We have used ABC for our lawn and pest control/mosquito. We have Al for pest control/mosquito. He is very friendly and always does an excellent job. We have been able to actually enjoy our backyard this summer because of his work getting rid of our mosquitos.\nAgustin does our lawn and does an excellent job! Always friendly and meticulous about edging, rotating our trampoline on the grass. Plus, he let us know of an issue with chinch bugs when we couldn't figure out why a portion of our grass was dying. We've been very happy with ABC and the people they employ.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"abc-home-and-commercial-services-lewisville","countryCode":"us","stateCode":"tx","cityCode":"lewisville","quoteSent":false,"officeId":4841,"officeAddress":"997 Grandys Ln","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2329,"uniqueId":7880,"name":"AirCo Air Conditioning, Heating and Plumbing","topRated":false,"rating":4.8,"reviewCount":3322,"categories":"Plumbing","distance":15,"locationName":"downtown of Irving, TX","quoteAuthor":"Latoya Johnson","quote":"I recently had the pleasure of working with Alberto for an AC repair during a holiday, and I couldn't be more impressed with the service provided. Alberto was incredibly knowledgeable about the AC system, quickly diagnosing the issue and explaining the necessary repairs in a clear and understandable manner. Despite it being a holiday, the company's turnaround time was exceptional. They prioritized the repair and ensured my AC was up and running in no time. Alberto's quick service and expertise made a potentially stressful situation smooth and hassle-free. I highly recommend their services to anyone in need of prompt and reliable AC repairs.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"airco-air-conditioning-heating-and-plumbing","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":5282,"officeAddress":"1900 Robotics Pl","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2649,"uniqueId":8200,"name":"J Rowe Plumbing (Arlington)","topRated":false,"rating":4.9,"reviewCount":824,"categories":"Plumbing","distance":15,"locationName":"downtown of Irving, TX","quoteAuthor":"Mark Overcash","quote":"Made a late last minute call for help at the end of last week for one of my stores. J Rowe Plumbing and her team jumped all over it for me as my employees had no bathroom. It was an unusual part but they got it ordered and were back on the job today and wound repairing a second issue that had come up after they left the last time in a completely different area. As always, amazing, professional, proficient, polite service. I highly recommend these folks for all your plumbing needs.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"j-rowe-plumbing-arlington","countryCode":"us","stateCode":"tx","cityCode":"arlington","quoteSent":false,"officeId":5602,"officeAddress":"3600 W Pioneer Pkwy STE 12","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6790,"uniqueId":12341,"name":"Benjamin Franklin Plumbing & Drain Services of Duncanville","topRated":false,"rating":4.8,"reviewCount":1033,"categories":"Plumbing","distance":15,"locationName":"downtown of Irving, TX","quoteAuthor":"marisol morales","quote":"First Let me say. I have a few people to thank. I was referred to speak to Phil at another location. I had a last minute cancellation from a total different company. This was going to be the fourth company that came out to look for my silent leak outside my home.\n\nPhil directed me to the plumbing department that came out to service me within the same hour I was expecting the other company.\n\nAthen from the Arlington location was my service tech. He was awesome, kind, knowledgeable, and professional. He inspected everything and said \" I'm going to find your leak\". He even found an extra valve that no one even knew about, not even myself. He quoted me a good price, and came out next day on time and began taking care of this painful issue I had. He also gave me some background information on this \"quest pipe\" that has been an issue for many residence in the city. I did the research from info he gave me. All he informed me of regarding this type of pipe was to correct\n\nI also want to thank dispatch for their professionalism and taking time to care and assist in my time of duress to resolve this problem.\n\nI highly recommend service tech (Athens) and this company (Benjamin Franklin) for all your plumbing needs!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"benjamin-franklin-plumbing-and-drain-services-of-duncanville","countryCode":"us","stateCode":"tx","cityCode":"duncanville","quoteSent":false,"officeId":9743,"officeAddress":"1019 Explorer St","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6619,"uniqueId":12170,"name":"Royal Flush Plumbing (Fort Worth)","topRated":false,"rating":4.8,"reviewCount":308,"categories":"Plumbing","distance":15,"locationName":"downtown of Irving, TX","quoteAuthor":"Miriam Plowman","quote":"Royal Flush is an extraordinary group of workers. At all levels I spoke with or talked with several employees and all good people. Shout out to Richard- who is humble, knowledgeable, has a true servant’s heart and treated us, our home and the work like he was family always willing to go the extra step, calm, just “get it done” and done “right” sort.\n\nOurs is an older house built in the 50’ or 60s with cast iron sewer. We knew we had roots … and when they totally clogged half the house leading to the master bath and we accidentally snapped the cleaning cable off in the pipes trying to fix it ourselves we knew we needed professional help. However, who to trust such a large job? We received estimates from six companies. Royal Flush had one of the most reasonable quotes! Hands down Richard’s willingness to answer all the crazy questions as we weighed our options and worked through all the brain trauma from what we were facing and he was patient with us… never pushing or causing us to feel any pressure. No hard sales pitch. It’s a lot talking about tunneling 40’ under two bathrooms to totally replace the sewer lines. We appreciate Kevin stopping by to determine alternatives to help us also be able to get the kitchen and laundry done so it was a complete replacement of all sewer lines. As well as his consideration for us on some slight changes to the quote. Those things were a positive tipping point for us. We felt like we were being treated fairly and respectfully.\n\nAfter looking at the long cracks in the old cast iron that came out after 70 years of use and the massive infiltration of roots I know we made the right decision to replace it all and an even better decision on who to use to do the work. Royal Flush!\n\nWe were well taken care of. I can not say enough good things about our experience.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"royal-flush-plumbing-fort-worth","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":9572,"officeAddress":"2566 Gravel Dr","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1956,"uniqueId":7507,"name":"Absolute Plumbing (Flower Mound)","topRated":false,"rating":4.7,"reviewCount":141,"categories":"Plumbing","distance":16,"locationName":"downtown of Irving, TX","quoteAuthor":"Jim Brockey","quote":"I have lived in Flower Mound for over 30 years. I have used Absolute Plumbing for most, if not all of my plumbing needs. I want to express my gratitude and describe my last encounter. I was experiencing difficulty in turning off the waters in my shower. I called absolute Plumbing and they responded. We identified that the manufacture of my shower setup was no longer in business, thus I was most likely going to need to replace some, if not all of the controls and shower heads. The parts were going to cost between $700 and $2000 plus labor. Depending on what we discovered it would need. Steve and Anthony responded and I was so impressed with their professionalism and approach. as they disassembled the water flow knob and Temp control knob, to see what would be needed, they not only got wet, but discovered that the problem valves were repairable. As they worked, we talked and laughed and enjoyed the visit. As I was expecting the worst news, they began putting everything back to see the effect. Unbelievably ,the shower came back to life and worked as new. Instead of the $4000 total bill, that I was expecting, the total cost of the repair was less than $300. They could have taken advantage of me and did the complete replacement, but as I have learned, Absolute Plumbing is more interested in servicing their customers than making extreme Profits.\n\nJim Brockey","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"absolute-plumbing-flower-mound","countryCode":"us","stateCode":"tx","cityCode":"flower-mound","quoteSent":false,"officeId":4909,"officeAddress":"2803 Justin Rd","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":10889,"uniqueId":16440,"name":"Emergency Plumber Now","topRated":false,"rating":4.9,"reviewCount":58,"categories":"Plumbing","distance":16,"locationName":"downtown of Irving, TX","quoteAuthor":"Kiel Lindsey","quote":"I recently had an outstanding experience with Emergency Plumbers Now and felt compelled to share.\n\nDustin Jordan, has done various jobs throughout my house, replaced a hot water heater and recently took on a HUGE job...replaced all the plumbing beneath my house. He has done all this work from the smaller jobs to the big jobs with remarkable professionalism and efficiency.\n\nWhat really stood out was their clear and consistent communication. They've kept me updated every step of the way with phone calls and text.\n\nThey also surprised me with very reasonable pricing. However, the real benefit is their dedication to doing quality work that is top-notch. I can't tell you enough how rare it is to find a contractor who truly does things right the first time.\n\nI signed up for their annual maintenance plan which was a no-brainer after seeing their professionalism, commitment to quality and the value that plan is offering.\n\nIf you're in need of reliable and high-quality plumbing services, look no further than Emergency Plumbers Now. Great job, Dustin and team!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"emergency-plumber-now","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":13842,"officeAddress":"7020 Midway Rd B","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":12404,"uniqueId":17955,"name":"Mr. Rooter Plumbing of Dallas","topRated":false,"rating":5,"reviewCount":121,"categories":"Plumbing","distance":16,"locationName":"downtown of Irving, TX","quoteAuthor":"Brian Ahara","quote":"Kevin did an outstanding job. He was professional, knowledgeable, and honest. I called all of the local companies in my small town and none of them could get to me same day and many of them went to voicemail and didn't return my call. Mr. Rooter answered fast and we're very professional. Got me scheduled and got all my drains flowing freely again. I will definitely use them again if the need arises and I will refer them to my friends and family. I truly appreciate a well run honest company. Call them and see for yourself. Thanks Mr. Rooter AKA Kevin.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"mr-rooter-plumbing-of-dallas","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":15357,"officeAddress":"10155 Plano Rd #104","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":12192,"uniqueId":17743,"name":"On Time Experts (Garland)","topRated":false,"rating":4.8,"reviewCount":4911,"categories":"Plumbing, HVAC","distance":17,"locationName":"downtown of Irving, TX","quoteAuthor":"Peter Thomson","quote":"I love this company. When the AC goes south it's great to know that they are there 'same day' when you need them! I've been using them for several years now...for heating,, AC and plumbing and I recommend them highly. Lately I've been really appreciating the communication I get from them prior to the techs arriving at my house. It's really helpful because I'm always updated on their arrival time. I also appreciate the fact that they are there for the consumer on nights and weekends. Several times they've 'saved the day' on a holiday weekend. Today Joseph and Sean did a great job of servicing my HVAC unit and getting it to 100% efficiency for the hot summer weather. All in all an awesome company that is built on integrity and top notch customer service.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"on-time-experts-garland","countryCode":"us","stateCode":"tx","cityCode":"garland","quoteSent":false,"officeId":15145,"officeAddress":"2914 National Ct","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":12085,"uniqueId":17636,"name":"H.C. Edwards Plumbing Company","topRated":false,"rating":4.7,"reviewCount":104,"categories":"Plumbing","distance":17,"locationName":"downtown of Irving, TX","quoteAuthor":"Dore Madere","quote":"Jason and his team at H.C. Edwards Plumbing Service were fantastic. I called early in the morning to leave a voicemail about a water leak in my front yard and other minor leaks in my bathrooms, and received a callback shortly after business hours began. Although I was initially told they wouldn’t be able to come until the next day, they managed to rearrange their schedule and fit me in later that morning.\n\nJason was upfront and honest about the estimated cost. When he and his nephew arrived, they took the time to understand all my concerns and worked quietly, cleanly, and efficiently. What I appreciated most was that Jason took the time to educate me on various plumbing aspects related to my issues. I am 100% satisfied with the work done by H.C. Edwards Plumbing Service and will gladly recommend them to my neighbors, friends, and family.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"h-c-edwards-plumbing-company","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":15038,"officeAddress":"4315 Cinnabar Dr","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":7224,"uniqueId":12775,"name":"Metro Flow Plumbing - Dallas Emergency Plumbers","topRated":false,"rating":4.8,"reviewCount":1057,"categories":"Plumbing","distance":17,"locationName":"downtown of Irving, TX","quoteAuthor":"Lenora Naylor","quote":"I have been really impressed with Metro-Flow Plumbing and their entire team. Bree followed up with me last week and again this morning before their two technicians got to my house. Matthew and Jaden arrived on time and Listened carefully as I explained my plumbing concerns. Matt explained the process and all of my options. He worked with me to come up with the best, most affordable options for me and helped me navigate financing choices. They also explained the great benefits of belonging to the Diamond Club. They got right to work and took very good care of my property. They moved my belongings out of the way and placed them back before they left. I definitely will recommend Metro-Flow Plumbing and their team to anyone who has plumbing issues. Their professionalism and consideration for me and for my property have made this plumbing experience a good one for me.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"metro-flow-plumbing-dallas-emergency-plumbers","countryCode":"us","stateCode":"tx","cityCode":"dallas","quoteSent":false,"officeId":10176,"officeAddress":"3730 Dilido Rd #422","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1906,"uniqueId":7457,"name":"ABC Plumbing (Fort Worth)","topRated":false,"rating":4.9,"reviewCount":648,"categories":"Plumbing","distance":17,"locationName":"downtown of Irving, TX","quoteAuthor":"Ben Contreras","quote":"ABC Plumbing did a great job with our water line repair that was in the front yard.😊 Jason came out the following day after calling them to give us an estimate. We had 3 different services who checked out our water pipe problem in the front yard. I really liked what Jason was offering and how informative he was. He sent me an invoice email with pictures that he took and a description of what they would provide. I also really like the fact that they have a warranty with their repairs.\n\nWe decided to get the whole water line redone. Amanda gave me a call to reach out to schedule a time for the repair. She was very nice talking on the phone and was helpful. The excavation team came out and dug out a trench for the repair. The following day, Jayden and Dana came out to the do the repair work. They did a wonderful job with the repair and were very nice!😊 It did not take them long to do the repair. The next day, the excavation team came back and put everything back. We finally got the water back on within a couple of days.\n\nI would definitely recommend ABC plumbing if you need any plumbing services!😁👍🏽 They are professional, offer a reasonable price, and provide excellent service! Also, they are local which I love to support our community businesses! Thank you ABC Plumbing for helping us out with our water line problem!😊","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"abc-plumbing-fort-worth","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":4859,"officeAddress":"5616 Main St","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8855,"uniqueId":14406,"name":"Milestone Electric, A/C, & Plumbing (Haltom City)","topRated":false,"rating":4.9,"reviewCount":1484,"categories":"Plumbing","distance":18,"locationName":"downtown of Irving, TX","quoteAuthor":"gail wilhelm","quote":"Alvaro and Mike were fantastic. Extremely thorough in diagnosing the problem.. a slab leak .. using every precaution to ensure they were the least disruptive to our home. They stayed on the job the entire day into the evening to complete the repair as fast as possible. Al engaged me every step of the way to make sure I understood each step they were taking. Both he and Mike were consummate professionals as was Chris who came out in the pouring rain initially to do the initial tests to try to locate the leak. This is why I have been a customer of Milestone for many years .. impeccable service every time time!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"milestone-electric-a-c-and-plumbing-haltom-city","countryCode":"us","stateCode":"tx","cityCode":"haltom-city","quoteSent":false,"officeId":11808,"officeAddress":"5535 Airport Fwy Unit A","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8431,"uniqueId":13982,"name":"Emergency AC of DFW","topRated":false,"rating":4.9,"reviewCount":1726,"categories":"Plumbing, HVAC","distance":18,"locationName":"downtown of Irving, TX","quoteAuthor":"Erin Pell","quote":"I recently had the pleasure of dealing with Steven Spires and his team for an emergency AC installation, and I cannot praise them enough. From start to finish, the experience was absolutely fantastic. Steven was incredibly professional, responsive, and attentive to our needs. The install team was equally impressive – they were efficient, courteous, and their workmanship was top-notch.\n\nWhat truly stood out was the exceptional customer service. Steven and his team went above and beyond to ensure everything was perfect, exceeding all my expectations. In a time of urgency, they provided not just a service, but peace of mind. I highly recommend them to anyone in need of AC services. Thank you for a job well done!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"emergency-ac-of-dfw","countryCode":"us","stateCode":"tx","cityCode":"haltom-city","quoteSent":false,"officeId":11384,"officeAddress":"4204 Garland Dr","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9707,"uniqueId":15258,"name":"Roto-Rooter Plumbing & Water Cleanup (Desoto)","topRated":false,"rating":4.8,"reviewCount":829,"categories":"Plumbing","distance":19,"locationName":"downtown of Irving, TX","quoteAuthor":"Emersyn Hazen","quote":"Fast and friendly service. They came before expected which was nice. Work was done fast and issue was resolved. They found additional repairs that needed to be finished and showed us the evidence on the camera and explained what was going on in a detailed respectful manner. We didn’t feel too over pressured to run the additional services but they let us know what will happen down the line if we don’t. Which is fine. The representatives, to me, felt down to earth and felt like I was talking to an actual person and not the corny flesh embodiment of a company just trying to sell me stuff. We have not decided on the additional repairs but they let us know the financing option they have and we will address our personal finances to see if we can finish the work.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"roto-rooter-plumbing-and-water-cleanup-desoto","countryCode":"us","stateCode":"tx","cityCode":"desoto","quoteSent":false,"officeId":12660,"officeAddress":"215 Dalton Dr C-4","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":10540,"uniqueId":16091,"name":"Roto-Rooter Plumbing & Water Cleanup (Plano)","topRated":false,"rating":4.8,"reviewCount":614,"categories":"Plumbing","distance":19,"locationName":"downtown of Irving, TX","quoteAuthor":"George Stavaris","quote":"What a professional group of people! I own a property in Cedar Hill and live in Los Angeles. I needed to get the drains cleaned for the new tenant and was flying out to inspect the building and get this done. Called a week before scheduled a time that worked for my 7 hour stay and they came on time did the work all is good (I’m sorry for not remembering the gentleman’s name who came out, but to say he was courteous, professional and generally a nice man is an understatement!). Thank you for a wonderful experience.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"roto-rooter-plumbing-and-water-cleanup-plano","countryCode":"us","stateCode":"tx","cityCode":"plano","quoteSent":false,"officeId":13493,"officeAddress":"903 18th St Ste 216","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":8910,"uniqueId":14461,"name":"Cody & Sons Plumbing, Heating & Air (Plano)","topRated":false,"rating":4.9,"reviewCount":227,"categories":"Plumbing, HVAC","distance":19,"locationName":"downtown of Irving, TX","quoteAuthor":"Tricia Lauerman (Tricia)","quote":"Highly Recommend!\n\nI cannot praise Cody and Sons, specifically Micah and his associate, enough for their exceptional service and patience.\n\nDespite it being Friday and before a holiday, they promptly responded to my commercial plumbing emergency when I experienced a leaking toilet. For the record, commercial toilets are VERY different from the residential kind!\n\nFrom the moment they arrived, their professionalism and expertise were evident.They provided me with multiple quotes, thoroughly explaining each option and the associated costs. Their transparency and willingness to accommodate my preferences made me feel confident in their services. Not only did they fix the issue efficiently, but they also went above and beyond to ensure I was completely satisfied with the outcome.Their dedication to providing the best possible solution left a lasting impression on me. I am incredibly grateful for their outstanding service and highly recommend Cody and Sons Plumbing to anyone in need of reliable commercial (or residential) plumbing assistance. 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Hopefully, your insurance company will pay faster. The job was done extremely well, we had only a minimum of inconvenience (although we had to leave the water off unless we used it, since it would fill the trench they had dug).\n\nIn summary, Zoom did a great job. They were all professional, focused, very timely, and responsive. I feel fortunate to have found a new plumbing company that I can use with confidence. Having your waterline go out is no fun, but the guys from Zoom handled it quickly, professionally, and effectively. 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They came out within one day of me making an appointment to locate a slab leak. Wes and his partner were very professional and were there every step of the way and even went the extra mile and changed a light bulb in my kitchen! I will always use them for my plumbing needs. 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They came out quickly, located the blockage, and explained why the blockage occurred. They were able to fix the blockage quickly and provided me a quote for preventing the problem occurring again.\n\nAfter confirming coverage with my insurance for repairing the cast iron plumbing, their crew came out quickly and trenched underneath the house to begin repairs. I was shocked 🫢 how quickly they were able to dig 36’ trench. April worked with me on making payments, understanding that insurance isn’t always the quickest with sending out checks.\n\nShortly after trenching was completed, Reece and Austin with Staggs Plumbing came back out and began the needed repairs. They replaced the cast iron and poorly PVC patchwork completed by another company (work that had been done before I purchased the house). During the process they kept me informed about things they found out; including, some previous work that clearly was not to code (who uses Great Stuff spray foam 🤦‍♂️ when doing PVC repairs).\n\nReece and Austin were professional, friendly, and went above and beyond my expectations. I will 💯 be recommending Staggs Plumbing to family and friends, and contacting them if ever needing plumbing work in the future. 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They're super accessible and responsive, have great availability, all of their technicians are friendly and knowledgable, and their services and pricing offer great value. I signed up for their WHAM membership and I've already gotten my money's worth out of it by getting my summer AC tune-up and electrical and plumbing inspections. They put together a nice, detailed list and estimate of items that I should take care of and now I know what to look for as well. 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We highly recommend them, they're very communicative, professional and quick to respond when we have a concern. Our technician, Manny has been with us since the start and we love him so much. He's very knowledgeable and answers all our questions and just makes us feel like he cares so much about our home and the service he provides. We're so lucky to have him, truly!!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"abc-home-and-commercial-services-plano","countryCode":"us","stateCode":"tx","cityCode":"plano","quoteSent":false,"officeId":4842,"officeAddress":"2353 Central Expy","cityFromSearch":678,"categoryFromSearch":214,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":10351,"uniqueId":15902,"name":"Benjamin Franklin Plumbing (Plano)","topRated":false,"rating":4.7,"reviewCount":1886,"categories":"Plumbing","distance":20,"locationName":"downtown of Irving, TX","quoteAuthor":"T. 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Hot water heater broke in the middle of the night and flooded my House, called around looking for someone to help me and was gives the name of James. Well I gave him a call around 11:30am and left message with his office, and received a call back about noon from James, told him my tale of Whoa and Janes took it from there, he was at my house by 3:15pm looked the problem over and gave me a FAIR estimate, I could go on and on but to make a long story short James removed my broken old unit and Replaced and I had Hot water by 6:30pm. 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What Happened

Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee.

After a couple months of back and forth with Lisa’s insurance company, the job moved forward. She was a little concerned to see that the owner was not on site the entire time like he’d promised, but brushed it off. After the work was finished, the contractor informed Lisa they had decided not to install plywood sheathing as planned, even though it was covered by her insurance. Again, she brushed it off. But a few weeks later, the gutters clogged.

Lisa’s husband used a ladder to look at the roof for the first time since it had been replaced, and found a disaster. The gutters were filled with nails, shingles and other debris. When they walked on the roof, they could feel soft spots where the home’s original barnwood planks were rotting, causing wavy and dipped slopes. The shingles were not aligned straight, and several of them were curling up with nails poking through. There were gaps in the roof and underlayment, exposing wood beneath. The drip edge was not secured to the house in several areas–to the point that the entire sections of roof could be lifted from the house. And there were a few sections where no repairs had been made at all, or left unfinished.

Lisa was horrified and sent photos to her contractor, who agreed to come out and personally finish the incomplete sections. He did visit once, but was unable to finish and told her he would come back. Then, he stopped responding. After several weeks, and speaking with an attorney, Lisa hired another contractor to come out and access the damage. What they found was even worse than she’d thought. Not only had the first contractor used the wrong brand of shingles–the roof would have to be completely torn off, plywood sheathing installed and re-roofed. It was at this point that Lisa made a call to Directorii.

The Directorii team assessed the damage she had documented, and reached out to her contractor. He eventually conceded that he needed to make things right. However, Lisa was no longer comfortable with him working on her home. Instead, Directorii connected Lisa with a new contractor and refunded the cost of the replacement– which totalled over $8,000.

Homeowner Statement

“[When we contacted Directorii] we were beyond frustrated, and quite honestly at the end of our rope. Every dime we had to spend to get our roof replaced was gone, our trust had been broken, and we were going into winter with a roof that was subpar at best.

This is not something that a homeowner should ever have to experience. All we were asking was to receive what we were promised. We didn’t want a new roof that was slapped together and repaired because it wasn’t done correctly. We had been extremely patient as we tried to work through it, hoping for a positive outcome, but it didn’t seem to get us anything but more stress and aggravation…

I cannot thank [Directorii] enough for working towards this resolution for me. I’m sure you can understand how stressful this situation has been, and I am extremely thankful and beyond appreciative for your efforts. This is a weight off my shoulders!”

Lisa, New York

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What Happened

Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project.

Brandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew.

They used the wrong color silicone, left outlets with wires exposed and visible breaks in the siding. She was happy when the job was completed in less than a week, but it looked horrible.

Brandy reached out to the roofer about fixing it, but couldn’t get a response from them. Then she noticed the Directorii sign that had been left in her yard. When she saw our $20,000 guarantee, she reached out .

The Directorii team assessed the damage and helped connect Brandy with a new contractor. All in all, it cost $15,000 to replace her siding for the second time–which Directorii paid in full.

Homeowner Statement

“I contacted [the roofer] and his company first and tried to get them to come back out here to address some of the things I had concerns with. I just kept getting a lack of communication, never getting back with me. They just kind of just dropped it.

I had the [Directorii] sign in my yard and I saw the guarantee that you back the contractor so I reached out through email to start the [claim] process.

I'm very happy with the results. I think it looks great and I’m very satisfied.”

Brandy, Minnesota

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