Amstill Roofing Reviews - Houston, Texas

About Amstill Roofing

Amstill Roofing believes in providing both homeowners and property owners true peace of mind. We are committed to providing exceptional service to our clients, and our dedicated to bettering our staff to provide an overall great experience for you. Amstill specializes in taking the stress off your remodeling project and we are highly awarded experts at both roof replacements and roof repairs. If you are looking for a company that cares for you and your family, we are the company to trust. Amstill has serviced over 40,000 homes since 1974 and we treat each client as if they are our only one...

Services Amstill Roofing Provides

Roofing

Cedar Roofing, Coating, Commercial Roofing, Copper Roofing 11 more

Meet the Amstill Roofing Team

Sam Stilley

Business Owner

Frank Stilley

Founder & President

Destiney Miller

Office Manager

Adam Prentice

Assistant Sales Manager

Christy Cormier

Payroll and Bookkeeping

Bryan Wettig

Assistant Sales Manager

Claudia Asenjo

Lead Receptionist

David Orr

Roof Consultant

Featured Offer

600

Emergency Tarp Covering

Protect your home with an emergency tarp covering

Roberta Pilgrim

4 weeks ago

5.0

We had some hail damage on our older roof and searched around for the roofing companies with the best reviews and settled on Amstill Roofing after seeing the glowing reviews on multiple platforms and with the BBB. We were put in contact with Hart and he did his best to make sure to go over all of our options and put our minds at ease since we knew it would likely have to be a full replacement due to the roof's age.

While waiting for the insurance company to respond to our claim, (they couldn't come out for 3 weeks+) Hart came back to make sure everything was tarped and covered to prevent any further damage since there were storms coming in the meantime. He also made sure we knew to contact him if we needed anything else in the meantime that he could help with. Unfortunately, our insurance wouldn't cover anything, but we decided to proceed with the replacement with Amstill anyway.

The crew was very thorough, especially with cleanup after, and we absolutely love the way our new roof looks! The whole process from their side was very easy and was fully explained at every step. We really appreciate the time and care they put into this whole process, and we would absolutely work with them again and recommend them to anyone who needed a new roof or even just some work on their current one. They seem to pride themselves in holding to a certain standard and that's very reassuring as a customer.

Once again,  a special shout out to Hart for going above and beyond to make sure we were happy and not stressing while we waited as well as during and after the replacement. He even pointed out some things that weren't their responsibility or skillset, but that could have lead to a problem in the future so we could get those looked at. (Thank you again, we really appreciate it!) Everyone we spoke to at the office was also very lovely and quickly got us any and all info we needed. If you need a new roof, I would gladly recommend Amstill Roofing...

Chris Bishop

3 months ago

5.0

We've all read review that say something along the lines of "if I could give zero stars, I would." Well, after dealing with Amstill, I can say the exact opposite, if I could give 10 stars, I would. My experience was nothing short of amazing.

Amstill did the roof on the Austin Baha'i Center after hail damage. They worked with us every step of the way. Will was the person from Austin working with us, and he was great. He answered our questions in a timely manner, he showed the professional capacity that we all yearn for when having this sort of work done. Anytime we needed help, Will was more than happy to assist. If I started a roofing company tomorrow, I would hire Will first, and let him name his price for salary without hesitation.

The man who led the work on the roof was Joe. Joe was fantastic to work with, very knowledgeable, and he answered all our questions and helped us out tremendously.

The biggest praise I have is that Amstill was flexible and able to work with us and our insurance to make the whole process as smooth as possible, and when there were issues where things had to be changed slightly, rather than hearing the dreaded words "change order" Amstill had wisely priced the job in a way that allowed them flexibility.

Destiney was the Office Manager we worked with, and she was a pleasure to correspond with.

If you have options, and Amstill is one of them, I would highly suggest them for a commercial TPO roof...

Laura

3 months ago

5.0

Amstill Roofing did an amazing job on our new roof. Bryan came out, inspected my roof and then explained the full process. The day of the job they were here laying down plastic to protect my plants bright and early. The work started about 8 AM and was completed by noon. I was very impressed with the process and clean up was unbelievable. I would have them replace my roof again when needed. And I was able to call former clients prior and they only had raving reviews. If you need a new roof, Amstill Roofing is the company to use...

Robert D

a week ago

5.0

Update as of 9/6/24: good news!
Problem has been addressed, crew came out today, Friday to pull flashing from chimney to inspect, to prove to me that the work was done correctly, which it was!!! The crew also pushed the ridge vent back away from fireplace, again to easy my mind. I hope with these results we have success, but only time will tell!

Update as of 9/5/24:  read before hiring!!!
Complaint;
Roof started leaking during hurricane Beryl, was given the run around until now. They have clearly said that all the work was done 100% and that the leak was caused by something else! Wow, nothing shocking there. When asked to get proof regarding one of the items in the contract, they were unable to provide proof( flashing scored into brick fireplace) This detail was important because of the location of the leak.

What Amstill did provide;
Excuses
Conflicting information
Unsatisfactory customer service
A roof the leaks
Only cost me 27,000 dollars, I receive better customer service from a 200 dollar install from Bestbuy.

Proof
I had my new insurance company come by inspect the roof, they were the ones who told me that that detail was not done. Well I guess you win some and lose some but I am getting tired of losing.

What I want
My roof not to leak!! I guess I am asking for to much.  That’s all folks

My current homeowner insurance company was requiring me to replace my roof. I reached out to Amstill and Matt was the person I spoke to on the phone. He was kind and understanding of my frustration with my current homeowner insurance. He recommended a free roof inspection to take a look at the condition of my roof. Upon inspection, Matt found that there were signs of hell damage throughout my roof. Matt recommended I claim with my homeowner insurance company. He was able to meet with the adjuster and had the claim approved. I was ecstatic because there was no way I was going to be able to afford a new roof.
Thanks to Matt, he was able to make it possible, I cannot say enough about Matt, Jose, and the crew of 14 guys who installed my roof in one day...