Horrible , Horrible, Horrible!!!! Do not go with them !!! I normally do not write reviews , but they just have terrible business . My A/C stopped working upstairs . I found this company on internet so they have some bad reviews and some good ones so I decided to try my luck .Technical came in and said our thermostat was not working so ether we can buy it from them which is $490 or we can purchase at lows or Home Depot for up to $100 and install it yourself . So obviously my husband went and purchased it from the store and I paid $159 service fee for this company for diagnostics. My husband installed new thermostat and A/C still did not work . So my husband called his friend and got recommendations for a good A/C company . Technician came in and said it is nothing to do with thermostat and he found Trane condenser with bad capacitor for fan motor. Installed new 7.5 mfd capacitor and fan started running. We paid $200 . So of course we got upset that this
air pro Ac& heating wanted $750 for part which was not even broken . And I cannot bring thermostat back to store because we cut the wire and installed it . We had to purchase something what we did not need, and on the top of all I have to buy the paint to refix the wall which we just recently hired somebody to paint because new thermostat is different shape that our old one ! My husband wrote a bad review for this company. And I was trying to reach them to dispute service fee. Because I did not receive the service . Their technician was unprofessional at his work . I spent $260 which I did not need to spent . I called them on Thursday last week and asked to return me my money back $159 service fee because I did not receive services, the diagnostic was incorrect and I had to purchase something what I did not need . The lady on the phone told me they are going to call me back , they did not call back on Thursday or Friday. So I just called them again and the guy on the phone told me because my husband left them bad reviews they are not giving us our money back !!!! DO NOT DEAL WITH THEM . They are going to charge you for something which is not broken just to get out of you hundreds of dollars. Then will not give you your money back for their mistake!!!...