Tramaine Williams says: „My roof received substantial damage from a natural disaster. I reached out and searched for a repair company of which I came across Roam Room & Solar. They offered me the best price with the quickest turnaround possible.
I worked directly with Ben Thomas. Ben was excellent to me. So much so to the point where I kind of felt like he was more than just a provider of a service to me. He acted as a friend, with my best interest at heart. He updated me throughout the whole process and was extremely knowledgeable and supportive about the whole insurance claim process. Ben made sure everything on my roof was replaced including the gutters.
During the inspection process, Ben personally came to my home to walk through the house with the inspector the insurance provided. He insured all the damages were covered and created a supplemental report to guarantee the work. Roam Roof & Solar took care of me. I am greatly appreciative of them. They were professionals and they were patient about being paid at the end due to the insurance process. Now I have a new beautiful black roof along with new gutters. Thank you Roof Roam & Solar, Thank you Ben Thomas. It truly was a pleasure...“ Show more
Tyler Jenschke-Guthrie says: „We initially got a quote from a different roofing company and really did not feel comfortable moving forward - this first roofing company did not explain things well and wanted our entire insurance payment up-front. huge red flag. I found RoofsOnly and upon calling, Jake (the owner) answered me on the first ring while standing on a roof... After explaining our situation with the first roofing company and our experience he said he would stop by our home. Not only did he stop by our house, he did so on his day off and went out of his way to visit us in the late evening on his way out of town. After visiting with him, we felt completely comfortable and at ease. He took the time to explain everything to us in a clear manner and his company offered us way more than the previous company did, and for LESS. We did not pay a penny until the materials were sitting in our driveway and we didn't pay the full amount until the job was done - this company is the real deal and isn't a scam artist like other companies out there... The work was knocked out within two days and we were thoroughly impressed. From the communication, constant updates, and the owner being on-site, we had no issues. The only constructive feedback I COULD give is to have the roofers be a little more mindful with plants during DEMO, BUT our plants weren't messed up too bad and plants grow back. Overall, very impressed and would use them ten times over again...“ Show more
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