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I couldn't be more happier with my new roof and regret not replacing it sooner after the hail in May 2023. Everyone from Roofing Ranger I've dealt with are super nice and real professionals! They walked me through the whole process and thoroughly answered all my questions and described what to expect during the roof replacement. The installers did a great job, especially on cleaning all around after themselves. No any signs of their presence except a great looking roof! Special thanks to the gutters guys for making it not only look even better but for some extended downspouts so I won't need any drainage that I planned to get in place later. 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We met when our daughters were competing against one another on the basketball court when they were young and realized that we went to the same church. I first enlisted Jerry's help with a roof inspection several years ago after having two other roofing companies, tell me that I needed a new roof. Jerry came out and spent a lot of time walking over my entire roof and taking pictures And then told me that my roof was in good shape and did not need to be replaced. I appreciated his honesty! obviously, he did not get the job… But saved me a ton of money by telling me the truth, When other roofers were trying to obviously take advantage. I appreciate someone with that much integrity and always keep them on my short call list for future jobs. Jerry recently came out and installed some gutter guards on my gutters and painted a roof stack for me. He did a wonderful job, showed up on time and had very competitive pricing. I will always use Jerry for all of my roofing needs and highly recommend him. Dennis R.~Lewisville.","employeeName":"Jerry Esparza","employeeJobTitle":"Business Owner","employeeId":8210,"employeeLogo":"/api/v1/attachments/get/70ff9a59-e09b-4365-be0b-5713c2375b91/1/jpg/","employeeNewAvatar":"70ff9a59-e09b-4365-be0b-5713c2375b91","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/70ff9a59-e09b-4365-be0b-5713c2375b91/1/jpg/","webp":"/api/v1/attachments/get/70ff9a59-e09b-4365-be0b-5713c2375b91/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/85fe5831-3d86-4ffb-863a-0dc71c85ddca/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/85fe5831-3d86-4ffb-863a-0dc71c85ddca/2/jpg/","webp":"/api/v1/attachments/get/85fe5831-3d86-4ffb-863a-0dc71c85ddca/2/webp/","aspectRatio":1.7349398},"newLogo":"85fe5831-3d86-4ffb-863a-0dc71c85ddca","logoAspectRatio":1.7349398,"code":"roofing-solutions-dfw","countryCode":"us","stateCode":"tx","cityCode":"plano","quoteSent":false,"officeId":3411,"officeAddress":"538 Haggard St","cityFromSearch":1236,"categoryFromSearch":457,"projectRequestCompletedCount":0,"status":2,"badge":null},{"id":534,"uniqueId":6629,"name":"High Performance Roofing","topRated":false,"rating":4.9,"reviewCount":258,"categories":"Roofing, Gutters, Siding","distance":26,"locationName":"downtown of Euless, TX","quoteAuthor":"Dennis Adlof","quote":"My wife ,Linda, and I are sincerely grateful for the work of High Performance Restoration. On March 14 we heard a hailstorm hit our house that made our stomachs churn. We wondered from where would reliable help come. Through our insurance company they helped put us in touch with High Performance. Soon we found this company was an excellent choice. Owners, Heidi and Brad Black have assembled a hard working team of dedicated professionals. Our project consultants Garrett Bryan, Andrea Weidenholzen and Andrew Southern guided us through every aspect of the restoration process, including dealing with our insurance company. George Martinez made sure that our broken windows were replaced to the correct specifications. The teams of roofers, of fence washers and painters and patio repairers toiled through terrible summer conditions to make sure our property was not only fixed but restored back to better than new. We are deeply grateful for their skills, dedication and attention to detail. 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This is key! It is the same crew every time. They do quality work. Brian came back out after the work was done to do a walk about to ensure it was to my satisfaction and to check the work. Every single person on the crew, from the roof guys to the gutter guys were professional and polite. I got the paperwork to provide to my insurance company afterwards as well. I highly recommend them if you want your roof done right by someone you trust. This is a company that is honest, professional and has integrity. 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What Happened

Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee.

After a couple months of back and forth with Lisa’s insurance company, the job moved forward. She was a little concerned to see that the owner was not on site the entire time like he’d promised, but brushed it off. After the work was finished, the contractor informed Lisa they had decided not to install plywood sheathing as planned, even though it was covered by her insurance. Again, she brushed it off. But a few weeks later, the gutters clogged.

Lisa’s husband used a ladder to look at the roof for the first time since it had been replaced, and found a disaster. The gutters were filled with nails, shingles and other debris. When they walked on the roof, they could feel soft spots where the home’s original barnwood planks were rotting, causing wavy and dipped slopes. The shingles were not aligned straight, and several of them were curling up with nails poking through. There were gaps in the roof and underlayment, exposing wood beneath. The drip edge was not secured to the house in several areas–to the point that the entire sections of roof could be lifted from the house. And there were a few sections where no repairs had been made at all, or left unfinished.

Lisa was horrified and sent photos to her contractor, who agreed to come out and personally finish the incomplete sections. He did visit once, but was unable to finish and told her he would come back. Then, he stopped responding. After several weeks, and speaking with an attorney, Lisa hired another contractor to come out and access the damage. What they found was even worse than she’d thought. Not only had the first contractor used the wrong brand of shingles–the roof would have to be completely torn off, plywood sheathing installed and re-roofed. It was at this point that Lisa made a call to Directorii.

The Directorii team assessed the damage she had documented, and reached out to her contractor. He eventually conceded that he needed to make things right. However, Lisa was no longer comfortable with him working on her home. Instead, Directorii connected Lisa with a new contractor and refunded the cost of the replacement– which totalled over $8,000.

Homeowner Statement

“[When we contacted Directorii] we were beyond frustrated, and quite honestly at the end of our rope. Every dime we had to spend to get our roof replaced was gone, our trust had been broken, and we were going into winter with a roof that was subpar at best.

This is not something that a homeowner should ever have to experience. All we were asking was to receive what we were promised. We didn’t want a new roof that was slapped together and repaired because it wasn’t done correctly. We had been extremely patient as we tried to work through it, hoping for a positive outcome, but it didn’t seem to get us anything but more stress and aggravation…

I cannot thank [Directorii] enough for working towards this resolution for me. I’m sure you can understand how stressful this situation has been, and I am extremely thankful and beyond appreciative for your efforts. This is a weight off my shoulders!”

Lisa, New York

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What Happened

Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project.

Brandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew.

They used the wrong color silicone, left outlets with wires exposed and visible breaks in the siding. She was happy when the job was completed in less than a week, but it looked horrible.

Brandy reached out to the roofer about fixing it, but couldn’t get a response from them. Then she noticed the Directorii sign that had been left in her yard. When she saw our $20,000 guarantee, she reached out .

The Directorii team assessed the damage and helped connect Brandy with a new contractor. All in all, it cost $15,000 to replace her siding for the second time–which Directorii paid in full.

Homeowner Statement

“I contacted [the roofer] and his company first and tried to get them to come back out here to address some of the things I had concerns with. I just kept getting a lack of communication, never getting back with me. They just kind of just dropped it.

I had the [Directorii] sign in my yard and I saw the guarantee that you back the contractor so I reached out through email to start the [claim] process.

I'm very happy with the results. I think it looks great and I’m very satisfied.”

Brandy, Minnesota

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