Plumbing, HVAC
2 miles from downtown of Dickinson, TX
Chris TH says: „TLDR: If I could give Vanderford Air a 10/5 rating here, especially HVAC technician Angelo Sanchez, I would. I am so IMPRESSED with his quality of work, dedication to his craft, and for providing me guidelines so I can better advocate for myself with regards to addressing work that another HVAC company had previously done.
I called Vanderford Air for a second opinion for high indoor humidity and condensation along our AC vents. Our relative humidity in the house is high (>60%) with the AC running as well as having 2 dehumidifers. We have worked with another AC company who kept informing us everything was normal at a recent visit (August). With his routine inspection, Angelo was able to identify that the subcoolant charge in our AC was really low (along with another possible reason re: condensation, pending work at this time). With our condenser coil being replaced by the other company just in June, Angelo recommended I reach back out to the old company considering we just paid for a new coil. What really impressed me with this first visit was that Angelo took the time to explain things to me (a new homeowner with no understanding of HVAC systems), showed me pictures of the system's charges and included pics in his report for proper documentation, and provided talking points in what to ask the other HVAC company. And even when the other company tried to give me a roundabout answer regarding the issue and tried to get me to pay $270 for another leak search, Angelo really coached me in what to ask for. Because of this, we have the other company's supervisor coming by later to do a leak search for free. To me, this shows that Angelo is an honest and reliable person because he didn't try to upsell anything. He kept telling me that he wants to make sure we weren't taken advantage of by the other company. To say that I am incredibly GRATEFUL is an understatement. I HIGHLY recommend Vanderford Air as well as Angelo Sanchez. We will definitely be continuing to use them for all our HVAC needs...“ Show more