Plumbing
14 miles from downtown of Dennis, TX
James Massa says: „The heat and our lack of annual maintenance bit us big time as we came home to a house at 85 degrees and outside temp still 100 on Saturday night at 6:30pm.
We called Lightfoot who gave us options including an after hours service call, which we chose to do. The technician was there as soon as possible. He had been working since noon and yet he was pleasant, professional, and got right to work. After diagnosing the problem he again gave us some options and the costs (flat rate). We had him do the maintenance right then. He didn’t leave until the work was done and our house was cooling off.
Then he offered annual maintenance that was a no brainer to sign up for. My wife and I had been thinking we needed such. It included A/C, plumbing, and even electrical annual checks (A/C x 2).
To our delight, after we agreed to sign up for the annual maintenance, he then applied the after hours discount and other benefits to this weekend, evening, emergency call. It was outstanding service at a personal level and the business approach was impressive.
Looks like we are a Lightfoot customer for the rest of how long we live in this house...“ Show more