White Rock Roofing did an outstanding job replacing our roof after hail damage and significant granule loss. Their representative, Jose Reyes, was exceptional from the very first inspection through final completion. His honesty, professionalism, and deep knowledge of both roofing systems and the insurance process made all the difference.
Jose recommended and oversaw the installation of Class 3 impact‑resistant materials, including Owens Corning TruDefinition Duration 30‑year laminate shingles, full underlayment, ice and water barriers in all valleys, and the proper starter course around the perimeter. The crew also replaced all flashing and ventilation, and they completely redid the flashing around the fireplace chimney and the electrical service entry. Every part of the job was done with precision and care.
What truly stood out was Jose’s expertise with the insurance side. He knew exactly how to communicate with the insurer, what documentation they required, and what their responsibilities were. Because of his guidance, we saved significant out‑of‑pocket costs. His integrity and advocacy were evident at every step.
The crew worked efficiently, stayed on schedule, kept the job site clean, and delivered a high‑quality installation. The new roof looks excellent, and the upgraded materials give us confidence in its long‑term durability.
I highly recommend White Rock Roofing — and especially Jose Reyes — for anyone needing a trustworthy, skilled, and customer‑focused roofing contractor...