Amber Carpenter says: „I cannot find enough words to say how pleased I am with my experience. I’ve had trouble with my plumbing for months and had a different plumbing company come out the first time and paid to basically have no solution. So I tried Roto-Rooter, now months later, and Dylan came out and provided the absolute best service. He was so knowledgeable and informative! He walked me through each step and made sure I felt comfortable with each service that needed to be performed. Mine was kind of a painstaking task, but he made it seem simple and took every step necessary to solve the issue. He wore shoe covers as to not make a mess, and any mess made in the bathroom he cleaned up! (Something the other company did not do at all) I am so thankful for his patience and all of his help! This will now be my go to for any plumbing needs!...“ Show more
Cindy Rizzato says: „BEST PLUMBER IN THE GOLDEN TRIANGLE!!!!
UPDATE (9/10/24):
They had to come back because there was still a problem (which they warned us when they were here the first time that whoever built the house left a fitting in the 4" pipe under the house that didn't belong there and it turned and was causing what was flushed to just go into the mud under the foundation). Ty Malagarie and Evan came out the second time and we loved them. My mom is 80 and even though it was $8K, they gave her a huge discount plus a senior citizens discount. They also credited us for the first visit which was $1100.
I'm sure you're thinking $8K OMG (like we did) - it was a shock, but let me tell you, they worked for two solid days - basically digging a GIANT walk-in tunnel under her house in order to fix it. And they did fix it.
My mom is driving me crazy to give her Ty's cell phone number LOL. She REALLY liked him and completely trusts him and that's rare - she trusts NOBODY. I hope she doesn't drive him crazy.
THANK YOU TY and EVAN for going above and beyond to help us (on a Sunday too)!
When I have a chance I will post photos of the tunnel under the house that they dug - there's not enough money in the world that could get me to do what they do.
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FIRST VISIT (9/3/24):
If I could give them 10 stars I would!!! When there’s a plumbing emergency on a holiday/Sunday, good luck getting anyone to even call you back. I called every plumber in the area and they were one of two that even bothered returning my call and they were able to get here 9 hours faster. And they showed up on time!!
Chris Payne was the lead and he was so unbelievably nice, respectful and knew his stuff!! He had two people with him (Mike on the first trip and Casey on the second), both were super nice!
Chris ran the camera and showed us the problem. He could’ve charged my elderly mom into the thousands to fix it because we wouldn’t have known any better but he didn’t. She was so thankful!!
They are a very ethical company and that’s who I will use and tell all my friends to use...“ Show more
Will Shimek says: „Presley did a fantastic job for us and was very professional. We had a unique issue with some equipment that the previous homeowner had installed, and Marathon took the time to explain the issue and provide a solution. They were fast and thorough. This is why we always use Marathon for any plumbing work we need...“ Show more
Shelly Tillery says: „409 is Absolutely a phenomenal company. 5 stars is not enough stars to rate these Rockstars!! Jeryco is a plumbing rockstar!! From the moment I called and spoke to Rick to the completion of the job. We had a total blockage in our main line. I called on a Monday evening and Jeryco was out the next morning. The main line was broken and blocked by a tree root. The crew was out that afternoon to make the trench and Wednesday at lunch time Jeryco had already replaced the main with new pipe and an Hour later the crew was back out to fill in the trench. The crew put our yard and our rock garden back together and you can barely tell I had trench or a main line break. They made sure they left our backyard clean. Jeryco is the man..knowledgeable, courteous, and an all around great guy. He made sure everything was working properly before he left.Thank you 409 group for restoring my faith in contractors.
If you are reading this review and need a service call them NOW!...“ Show more
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