The Roofer Direct Reviews - Austin, Texas

About The Roofer Direct

Call for a free inspection! Our on-staff insurance adjusters work directly with your insurance company to ensure storm repairs are handled with integrity. We manage your entire roof repair claim, from damage inspection to communication with your insurer. All installs include the GAF Silver Pledge Warranty: 10 years of labor coverage backed by GAF and a 50-year non-pro-rated material warranty on shingles, transferable to the next homeowner for free...

Services The Roofer Direct Provides

Roofing

Agricultural Roofing, Cedar Roofing, Coating, Commercial Roofing 23 more

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William Grand

a month ago

5.0

All the people that I dealt with from "The Roofer Direct" company were First Rate!  They were kind and patient, answering all my questions and concerns, and willing to work with me!  They never lost their confidence that things would work out between me, my insurance company and my mortgage company.  They supported me with suggestions on how to overcome the latest problems with the other companies.  All the people were professional, good humored, and willing to go the extra mile to see that the work was done and done correctly.  Thank you Roofer Direct! :-...

Fara Goodwyn

2 months ago

5.0

I can honestly say this was the best experience I've ever had with any work done on any of the homes I have owned.  Not only did they replace my roof, Robert also arranged for my gutters and rotten wood to be replaced.  Robert and Sterling were very easy to talk to, leading me through each step of the process and communicating directly with my insurance adjuster on my behalf.  Even better, very reasonable bid!  I can't recommend this company and these gentlemen more...

Larry E Williamson

9 months ago

5.0

The Roofer Direct team replaced our roof in December, 2023. The work was done within one day and the new roof is gorgeous. Although the reason for roof replacement was hail damage, Tony Parker and Sterling King with The Roofer Direct had noticed problems with the old roof caused by mistakes made by a previous Austin roofing company - work done in 2009. During the installation of the new roof, Tony’s team had to replace 6 pieces of rotted decking on our roof because of the mistakes made by the previous roofers and corrected ridge ventilation problems again caused by the previous roofers. Tony Parker and Sterling King kept us completely updated about every step of the whole process and worked closely with our insurance company. I am very delighted with everything they did and we love our beautiful new roof.  I highly recommend them...

Donna Jinks

3 years ago

5.0

Roofer Direct replaced our roof after hurricane Laura - Austin was great to work with, responded to my calls and got me all of required documents for my mortgage company to release the funds.  They did not require any upfront money and did not require payment until I received the funds from my mortgage company - which was actually about 2 weeks after the roof was installed.  They showed up when they said they would, actually about a week earlier than was scheduled.  Yard was picked up and cleaned of all the roofing debris.  Would definitely recommend...