HVAC
2 miles from downtown of Austin, TX
Isaac Martin says: „A human life is (if one is lucky) an 80 year stretch of time split into 29,219 days characterized by discrete moments of experience. Today seemed fairly typical, a string of ordinary successes and setbacks. However there are days which contain moments so perfect, so purely Good, that they are soured only by a recognition of their own rarity. My experience with Redhome was one such moment.
I came home this Friday evening to a 92-degree house. After troubleshooting the AC on my own, I admitted defeat at 8:00 pm and called Redhome. To my surprise, Anna answered on the first ring. She deduced more about my AC hardware from my address than I have learned after 2 years of living here, and not only that, she scheduled a repairman to come fix it TONIGHT. Elton arrived at my place within 30 minutes of my call, immediately diagnosed the problem and fixed it with a spare part on the spot. It’s been less than 2 hours since I realized my AC was broken and my house is now freezing. How and why this HVAC repair company has faster response times, better phone receptionists and more effective solutions than official 911 emergency services defies the rational mind, but dear reader, I attest that it is true.
I don’t remember how much the repairs cost. I’m sure it was reasonable, but ultimately I don’t care. I think this is the best possible experience one could have with any repair company in any universe remotely similar to our own, the Optimum Repair Experience if you will, and you can’t put a price on perfection. I will now use the time I would have spent hopelessly fiddling with my HVAC system to make peace with the fact that every other repair experience yet awaiting me in my remaining ≈20,000 days will fall short of the one that I had tonight.
Redhome is awesome plz use them ~~chefs kiss~~ 🤌
P.S. Anna and Elton are both lovely people and my day is brighter for having interacted with them
Edit: I checked the price and it was so absurdly reasonable, Elton + Anna 2024 let’s make this happe...“ Show more