Ace Roofing Company Reviews - Austin, Texas

About Ace Roofing Company

Ace Roofing Company, located in Austin, TX, is a comprehensive contractor specializing in roofing and exterior home improvements. The company provides expert services in roofing installation and repair for both steep slope and flat roofing systems, including composite shingles, metal roofs, and tile roofs. In addition to roofing, Ace Roofing Company offers a range of services such as gutter installation, skylight placement, chimney repair, and general remodeling. Their skilled team also handles unfinished carpentry, decks and porches, as well as kitchen and bath remodeling, ensuring a complete solution for any home improvement project...

Services Ace Roofing Company Provides

Roofing

Agricultural Roofing, Cedar Roofing, Coating, Commercial Roofing 23 more

Gutters

Gutter cleaning, Gutters installation

Remodeling

Attic Remodeling, Basement Remodel, Bathroom Remodel, Bedroom Remodel 11 more

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Michael Turner

2 weeks ago

5.0

First class experience with DJ the owner of Ace Roofing and his Team. Professional in all aspects from the estimate to the clean up. Plus was able to make it happen within the time frame required to sell our home. I highly recommend Ace Roofing.......

Tasha Agnew

3 months ago

5.0

I recently worked with DJ and team from Ace Roofing for a roofing project involving an insurance claim, and I'm thoroughly impressed. Their communication was clear and transparent throughout, guiding me seamlessly through the insurance process. They delivered exceptional workmanship, using top-quality materials and ensuring every detail was perfect. In addition to the roof, they also replaced fascia boards and gutters, completing the entire exterior package beautifully. They handled all negotiations with the insurance company professionally, advocating for me effectively. The job was completed on time, and my new roof looks fantastic. What truly stood out was their commitment to cleanliness and safety. Their cleanup crew not only left the area spotless before they departed but also returned the next day to meticulously ensure nothing was left behind.  I highly recommend Ace Roofing for their expertise in both roofing and insurance claims, making the entire experience hassle-free and efficient.Thank you for making this process not just efficient, but surprisingly pleasant...

Steve Manweiler

3 weeks ago

5.0

Best experience we've had with a contractor in a LONG time. From the sales experience, work, cleanup, etc. everybody was polite, responsive and very professional. Before calling Ace roofing, we called three other roofing companies and I always felt that we got the runaround. When we called Ace, they were always on time, gave a fair bid, replaced the roof ON TIME, cleaned up everything better than it was when they started, and were always friendly and helpful. They bent over backwards to help with insurance. Call Ace Roofing if you need roof repairs or replacement. It is a no-brainer...

Janice Wines

a year ago

5.0

March 2023
We highly recommend Ace Roofing. I love my new roof, it's beautiful!

Ace Roofing was a blessing in disguise.  It was by fluke that I came across this company. Initially, I was calling around to Roofing Companies for information regarding another "Roofing  company " that I was unable to find ANY information on.

I needed a new roof. I had leaks from a previous storm. I had 2 "Roofing companies give me estimates.  One roofer I liked but he started pressuring me to sign a contract and pay him upfront for his services before the first shingle was ever removed.   These "RED FLAGS " were the reason I reached out to Ace Roofing.   I found them online,  and reached out to them for general information.   To my surprise,  within  10 minutes of leaving a message with a receptionist ( for  a call back from anyone),  an owner returned my call. I conveyed my concerns  about my situation.   I was reassured my concerns were valid.

We have had 2 homes insured for the last 20 years and never had a claim. This was all a learning process for us. We live in the hill country and Ace Roofing is in Austin.   Normally businesses don't /wont come out this far. When I asked if his company would be interested in giving me an estimate I was very surprised when he agreed to come.  By the time DJ left my house I knew  WE  mattered. We had detailed conversations over all aspects of the project.    They were very knowledgeable and helpful with solutions to alleviate any stresses I had over dealing with the Insurance company.
Ace Roofing has been an absolute joy to work with.  Their employees know their jobs. They are  ready, willing and able to obtain the BEST results for the client.  I was always kept in the loop, via phone calls,  email and texts.  Nothing, I  mean absolutely nothing was ever done without my knowledge or consent  I'm 59 and have never felt like " my money" was as good as the next person until Ace Roofing. With this company,  I have never felt like just "a number " or " just another pay check". We have been treated with the utmost  respect.   Promises made promises kept.  Above and beyond expectations.

Adjectives  to describe my experience:

Truthful
Honorable
Punctual
Competent
Knowledgeable
Kind
Professional
Quality product...