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They are very courteous, professional and always keep you posted on what is going on with the project. The roof looked really great and last but not the least they have very reasonable pricing for the remarkable work that is done. Thanks Fort Tex for a job well done. I will highly recommend your services whenever i or someone i know needs work done on their roofs.","employeeName":"Pedro Parga","employeeJobTitle":"Owner","employeeId":9816,"employeeLogo":"/api/v1/attachments/get/571303ff-2cab-4c1e-8f2a-ed2f8709181a/1/jpg/","employeeNewAvatar":"571303ff-2cab-4c1e-8f2a-ed2f8709181a","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/571303ff-2cab-4c1e-8f2a-ed2f8709181a/1/jpg/","webp":"/api/v1/attachments/get/571303ff-2cab-4c1e-8f2a-ed2f8709181a/1/webp/","aspectRatio":1},"categoryCountMore":1,"logo":"/api/v1/attachments/get/afc7aa49-6a0d-45a5-b9a6-4b04ab32695a/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/afc7aa49-6a0d-45a5-b9a6-4b04ab32695a/2/jpg/","webp":"/api/v1/attachments/get/afc7aa49-6a0d-45a5-b9a6-4b04ab32695a/2/webp/","aspectRatio":1.7768595},"newLogo":"afc7aa49-6a0d-45a5-b9a6-4b04ab32695a","logoAspectRatio":1.7768595,"code":"fort-tex-metal-and-roofing","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":4294,"officeAddress":"4200 S Hulen St #654","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":2,"status":2,"badge":null},{"id":976,"uniqueId":2017,"name":"MORALES ROOFERS","topRated":false,"rating":4.9,"reviewCount":169,"categories":"Roofing, Remodeling, Painting","distance":8,"locationName":"downtown of Arlington, TX","quoteAuthor":"Aaron Becerra","quote":"From the very beginning, Morales Roofers impressed us with their professionalism and attention to detail. The installation process itself was smooth and efficient. The quality of the materials used by Morales Roofers is exceptional. The patio looks absolutely stunning, and we couldn't be happier with the end result. It has become our favorite spot in the house, where we can relax, entertain guests, and enjoy the outdoors in comfort. Morales Roofers exceeded our expectations in every way possible. If you are considering any roofing or patio installation work, we wholeheartedly recommend Morales Roofers. Their dedication, craftsmanship, and customer service are unmatched. We are confident that you will have an equally amazing experience with them, just as we did.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":4,"logo":"/api/v1/attachments/get/bcee030c-b8ac-4f88-8c74-3f4865ae8eba/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/bcee030c-b8ac-4f88-8c74-3f4865ae8eba/2/jpg/","webp":"/api/v1/attachments/get/bcee030c-b8ac-4f88-8c74-3f4865ae8eba/2/webp/","aspectRatio":1},"newLogo":"bcee030c-b8ac-4f88-8c74-3f4865ae8eba","logoAspectRatio":1,"code":"morales-roofers","countryCode":"us","stateCode":"tx","cityCode":"grand-prairie","quoteSent":false,"officeId":2070,"officeAddress":"2022 113th St Suite 104","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":1,"status":2,"badge":null},{"id":182,"uniqueId":6226,"name":"Harvey Roofing & Construction","topRated":false,"rating":4.9,"reviewCount":70,"categories":"Roofing, Remodeling, Gutters","distance":21,"locationName":"downtown of Arlington, TX","quoteAuthor":"Jenn Wright","quote":"I had an exceptional experience with Harvey Roofing when replacing my current roof. From the initial consultation to the final inspection, Harvey and his team demonstrated professionalism and expertise every step of the way.\n\nHarvey and his team handled much of the correspondence with my insurance company and addressed any supplemental requests quickly and effectively. The whole process was seamless.\n\nIt took me me a while to decide on the perfect shingle shade but as soon as I did, Harvey made sure to have all the details approved by my HOA to avoid any compliance issues/fines in the future. Harvey also introduced me to high profile ridge shingles as an upgrade and did it within my budget. These additional add ons made a world of difference to create a beautiful roof while other roofers I had spoken to never mentioned this option or discussed ways to make my roof pop.\n\nThe crew did a fabulous job putting on the roof in just a few hours, the craftsmanship was top-notch, and they were very respectful of my property to keep everything in great shape.\n\nWhat stood out the most was their excellent customer service. Harvey kept me informed throughout the entire process, addressing any concerns I had promptly and thoroughly. They went above and beyond to ensure my complete satisfaction. I love pulling up to my home and seeing how BEAUTIFUL the project came out! That’s when you know you went with the right company.\n\nI HIGHLY recommend them to anyone in need of roofing services. Their commitment to quality and customer satisfaction truly sets them apart.","employeeName":"Harvey Braden III","employeeJobTitle":"Business Owner","employeeId":8642,"employeeLogo":"/api/v1/attachments/get/dadc2717-2dcb-444f-b8e3-ed7ffcc316eb/1/jpg/","employeeNewAvatar":"dadc2717-2dcb-444f-b8e3-ed7ffcc316eb","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/dadc2717-2dcb-444f-b8e3-ed7ffcc316eb/1/jpg/","webp":"/api/v1/attachments/get/dadc2717-2dcb-444f-b8e3-ed7ffcc316eb/1/webp/","aspectRatio":1},"categoryCountMore":1,"logo":"/api/v1/attachments/get/22e3398f-8b3d-4f55-ba2d-63137e49eb89/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/22e3398f-8b3d-4f55-ba2d-63137e49eb89/2/jpg/","webp":"/api/v1/attachments/get/22e3398f-8b3d-4f55-ba2d-63137e49eb89/2/webp/","aspectRatio":0.999375},"newLogo":"22e3398f-8b3d-4f55-ba2d-63137e49eb89","logoAspectRatio":0.999375,"code":"harvey-roofing-and-construction","countryCode":"us","stateCode":"tx","cityCode":"joshua","quoteSent":false,"officeId":3585,"officeAddress":"5712 Regalview Dr","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":1,"status":2,"badge":null},{"id":1131,"uniqueId":2897,"name":"E & D Premier Roofing","topRated":false,"rating":5,"reviewCount":106,"categories":"Roofing, Painting, Gutters","distance":30,"locationName":"downtown of Arlington, TX","quoteAuthor":"Ellie Boies","quote":"Exceptional Service and Quality Workmanship by ED Premier Roofing!\n\nI recently had the pleasure of working with ED Premier Roofing for a much-needed roof replacement, and I am beyond impressed with the exceptional service they provided. From their punctuality to their commitment to quality materials and outstanding team members like Oscar and Cory, my experience with ED Premier Roofing was nothing short of outstanding.\n\nTo begin with, their punctuality was remarkable. They arrived right on time, ready to get to work, which immediately instilled confidence in their professionalism and dedication to the job.\n\nThe quality of the materials they used for my roof replacement was truly impressive. It's clear that ED Premier Roofing takes great care in selecting only the best materials available, ensuring not only a beautiful finished product but also one that will stand the test of time.\n\nWhat truly sets ED Premier Roofing apart, however, is their exceptional team. Oscar and Cory, in particular, went above and beyond to ensure that every aspect of the project was handled with care and expertise. Their professionalism was evident in every interaction, and their skillful execution of the work was truly impressive.\n\nWhat made my experience even more memorable was their patience and understanding, especially when it came to choosing the color for my new roof. As someone who is color blind, I often find decision-making in this area challenging. However, Oscar and Cory took the time to listen to my concerns, offer valuable insights, and guide me through the selection process with patience and understanding.\n\nIn conclusion, I cannot recommend ED Premier Roofing highly enough. Their commitment to excellence, from their timely arrival to their use of quality materials and the exceptional service provided by team members like Oscar and Cory, is truly commendable. If you're in need of roofing services, look no further than ED Premier Roofing – they are simply the best in the business.\n\n--\nEllie Boies","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":3,"logo":"/api/v1/attachments/get/2458cab2-5ce1-48ef-b0e0-47d620ee1c50/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/2458cab2-5ce1-48ef-b0e0-47d620ee1c50/2/jpg/","webp":"/api/v1/attachments/get/2458cab2-5ce1-48ef-b0e0-47d620ee1c50/2/webp/","aspectRatio":1.799775},"newLogo":"2458cab2-5ce1-48ef-b0e0-47d620ee1c50","logoAspectRatio":1.799775,"code":"e-and-d-premier-roofing","countryCode":"us","stateCode":"tx","cityCode":"mesquite","quoteSent":false,"officeId":3194,"officeAddress":"15330 Lyndon B Johnson Fwy #107","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":1,"status":2,"badge":null},{"id":775,"uniqueId":6888,"name":"VJR Brothers Roofing","topRated":false,"rating":5,"reviewCount":16,"categories":"Roofing","distance":8,"locationName":"downtown of Arlington, TX","quoteAuthor":"Francisco C.","quote":"Here's a concise overview:\n\nMy experience with VJR Brothers Roofing LLC was exceptional. From the outset, their team demonstrated professionalism and honesty. They provided a thorough assessment of my roof's condition and offered a transparent breakdown of costs and timelines. Throughout the project, they maintained clear communication, keeping me informed at every step. Their workmanship was outstanding, delivering a high-quality roof that exceeded my expectations. What stood out most was their integrity; they honored their commitments and ensured the job was done right. VJR Brothers Roofing LLC truly exemplifies what it means to be a reliable and trustworthy company in the roofing industry.","employeeName":"Vidal Ferrusca","employeeJobTitle":"Business Owner","employeeId":9776,"employeeLogo":"/api/v1/attachments/get/73157315-21ef-4dda-afe7-f9dafe6193dd/1/jpg/","employeeNewAvatar":"73157315-21ef-4dda-afe7-f9dafe6193dd","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/73157315-21ef-4dda-afe7-f9dafe6193dd/1/jpg/","webp":"/api/v1/attachments/get/73157315-21ef-4dda-afe7-f9dafe6193dd/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/19019ab7-da28-43f2-8e60-ccdc0d1c63c2/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/19019ab7-da28-43f2-8e60-ccdc0d1c63c2/2/jpg/","webp":"/api/v1/attachments/get/19019ab7-da28-43f2-8e60-ccdc0d1c63c2/2/webp/","aspectRatio":1.9788918},"newLogo":"19019ab7-da28-43f2-8e60-ccdc0d1c63c2","logoAspectRatio":1.9788918,"code":"vjr-brothers-roofing","countryCode":"us","stateCode":"tx","cityCode":"grand-prairie","quoteSent":false,"officeId":4282,"officeAddress":"None provided","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":0,"status":2,"badge":null},{"id":984,"uniqueId":1892,"name":"Medina Construction & Roofing LLC","topRated":false,"rating":4.9,"reviewCount":61,"categories":"Roofing, Gutters, Siding","distance":15,"locationName":"downtown of Arlington, TX","quoteAuthor":"Chris Jordan","quote":"If you're in the market for a roofing company that not only delivers exceptional service but also goes above and beyond to ensure your peace of mind throughout the entire process, look no further than Medina Construction & Roofing LLC. From the moment we contacted them, we knew we were in capable hands.\n\nMarcial Medina, the owner, and his team were an absolute pleasure to work with. They replaced our roof with efficiency and expertise, completing the job in just one day. But what truly sets them apart is their dedication to customer satisfaction.\n\nMedina Construction & Roofing took the time to walk us through all of our options, making sure we were fully informed before making any decisions. Marcial himself personally handled all communication, responding to our queries promptly and professionally. He even took the extra step of deciphering the jargon from our insurance property claim, ensuring we understood every detail of the process.\n\nTheir commitment to transparency and excellence was evident every step of the way. From start to finish, we felt supported and confident in their abilities. And when it came time for the installation, they executed flawlessly, leaving us with a pristine new roof that exceeded our expectations.\n\nIn a world where customer service often takes a backseat, it's refreshing to encounter a company like Medina Construction & Roofing that prioritizes the needs of their clients above all else. If you're in need of roofing services, do yourself a favor and give them a call. With their unparalleled professionalism and top-notch craftsmanship, they've earned every bit of their five-star rating.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":1,"logo":"/api/v1/attachments/get/53558514-ad33-4185-a002-4a800e58248a/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/53558514-ad33-4185-a002-4a800e58248a/2/jpg/","webp":"/api/v1/attachments/get/53558514-ad33-4185-a002-4a800e58248a/2/webp/","aspectRatio":1},"newLogo":"53558514-ad33-4185-a002-4a800e58248a","logoAspectRatio":1,"code":"medina-construction-and-roofing-llc","countryCode":"us","stateCode":"tx","cityCode":"lancaster","quoteSent":false,"officeId":1919,"officeAddress":" 4193 Portwood Dr","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":0,"status":2,"badge":null},{"id":1410,"uniqueId":7004,"name":"Roofing Ranger LLC","topRated":false,"rating":5,"reviewCount":285,"categories":"Roofing, Gutters","distance":21,"locationName":"downtown of Arlington, TX","quoteAuthor":"Pavel Kozlov","quote":"These guys did an amazing job! I couldn't be more happier with my new roof and regret not replacing it sooner after the hail in May 2023. Everyone from Roofing Ranger I've dealt with are super nice and real professionals! They walked me through the whole process and thoroughly answered all my questions and described what to expect during the roof replacement. The installers did a great job, especially on cleaning all around after themselves. No any signs of their presence except a great looking roof! Special thanks to the gutters guys for making it not only look even better but for some extended downspouts so I won't need any drainage that I planned to get in place later. No brainer Roofing Ranger is the best in class!","employeeName":"Vadim Vostrikov","employeeJobTitle":"CEO","employeeId":10043,"employeeLogo":"/api/v1/attachments/get/459e3498-3e23-4c0f-9483-1a1fb46af8b3/1/jpg/","employeeNewAvatar":"459e3498-3e23-4c0f-9483-1a1fb46af8b3","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/459e3498-3e23-4c0f-9483-1a1fb46af8b3/1/jpg/","webp":"/api/v1/attachments/get/459e3498-3e23-4c0f-9483-1a1fb46af8b3/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/fea86e48-d81c-4aad-96a0-16006763a225/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/fea86e48-d81c-4aad-96a0-16006763a225/2/jpg/","webp":"/api/v1/attachments/get/fea86e48-d81c-4aad-96a0-16006763a225/2/webp/","aspectRatio":1.320132},"newLogo":"fea86e48-d81c-4aad-96a0-16006763a225","logoAspectRatio":1.320132,"code":"roofing-ranger-llc","countryCode":"us","stateCode":"tx","cityCode":"carrollton","quoteSent":false,"officeId":4406,"officeAddress":"1510 Randolph St Suit 607","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":0,"status":2,"badge":null},{"id":1349,"uniqueId":6825,"name":"Spyder Roofing","topRated":false,"rating":5,"reviewCount":63,"categories":"Roofing, Remodeling, Painting","distance":24,"locationName":"downtown of Arlington, TX","quoteAuthor":"ramiro serrato","quote":"Excellent work and attention to detail. These guys were very professional and made the experience very easy for me. They took care of everything and kept me from having to spend time speaking with the insurance company. Once on site, they discovered extra work that needed to be done and took the immediate initiative to handle the situation with the insurance without me lifting a finger. Luis and his crew were very professional and I would definitely recommend them to my friends, family and anyone who needs roofing work.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":9,"logo":"/api/v1/attachments/get/a0d97e31-fb91-4eab-9188-c09047eb059d/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/a0d97e31-fb91-4eab-9188-c09047eb059d/2/jpg/","webp":"/api/v1/attachments/get/a0d97e31-fb91-4eab-9188-c09047eb059d/2/webp/","aspectRatio":1.1591592},"newLogo":"a0d97e31-fb91-4eab-9188-c09047eb059d","logoAspectRatio":1.1591592,"code":"spyder-roofing","countryCode":"us","stateCode":"tx","cityCode":"garland","quoteSent":false,"officeId":4207,"officeAddress":" 517 S Garland Ave","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":0,"status":2,"badge":null},{"id":1009,"uniqueId":6193,"name":"Legacy Roofing & Construction","topRated":false,"rating":5,"reviewCount":28,"categories":"Roofing, Plumbing, Remodeling","distance":33,"locationName":"downtown of Arlington, TX","quoteAuthor":"Linda Elliott","quote":"There was a company that came to help me with my roof, but they didn’t know how to get it approved by my insurance company. After legacy came by they worked directly with my insurance company to get it all approved and covered with the correct storm date.\n\nThey made me feel very comfortable, and were very honest throughout the process. The guys who were working on the roof were friendly and cleaned up after themselves very well. Now I have had people come by and tell me how great my new roof looks!","employeeName":"Rhett Hansen","employeeJobTitle":"Area Manager","employeeId":8607,"employeeLogo":"/api/v1/attachments/get/16cb52eb-7917-40e6-88bf-da133edb43b2/1/jpg/","employeeNewAvatar":"16cb52eb-7917-40e6-88bf-da133edb43b2","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/16cb52eb-7917-40e6-88bf-da133edb43b2/1/jpg/","webp":"/api/v1/attachments/get/16cb52eb-7917-40e6-88bf-da133edb43b2/1/webp/","aspectRatio":1},"categoryCountMore":11,"logo":"/api/v1/attachments/get/3bf81da2-b310-44e6-944c-03bf4cd30d49/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/3bf81da2-b310-44e6-944c-03bf4cd30d49/2/jpg/","webp":"/api/v1/attachments/get/3bf81da2-b310-44e6-944c-03bf4cd30d49/2/webp/","aspectRatio":1.6359918},"newLogo":"3bf81da2-b310-44e6-944c-03bf4cd30d49","logoAspectRatio":1.6359918,"code":"legacy-roofing-and-construction","countryCode":"us","stateCode":"tx","cityCode":"plano","quoteSent":false,"officeId":3550,"officeAddress":"1100 Summit Ave Suite 110","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":0,"status":2,"badge":null},{"id":534,"uniqueId":6629,"name":"High Performance Roofing","topRated":false,"rating":4.9,"reviewCount":258,"categories":"Roofing, Gutters, Siding","distance":36,"locationName":"downtown of Arlington, TX","quoteAuthor":"Dennis Adlof","quote":"My wife ,Linda, and I are sincerely grateful for the work of High Performance Restoration. On March 14 we heard a hailstorm hit our house that made our stomachs churn. We wondered from where would reliable help come. Through our insurance company they helped put us in touch with High Performance. Soon we found this company was an excellent choice. Owners, Heidi and Brad Black have assembled a hard working team of dedicated professionals. Our project consultants Garrett Bryan, Andrea Weidenholzen and Andrew Southern guided us through every aspect of the restoration process, including dealing with our insurance company. George Martinez made sure that our broken windows were replaced to the correct specifications. The teams of roofers, of fence washers and painters and patio repairers toiled through terrible summer conditions to make sure our property was not only fixed but restored back to better than new. We are deeply grateful for their skills, dedication and attention to detail. If you need friendly caring customer service, we greatly recommend High Performance Restoration. — Dennis and Linda Adlof.","employeeName":"Heidi Black","employeeJobTitle":"CEO","employeeId":9206,"employeeLogo":"/api/v1/attachments/get/ef55f67c-7169-4ac1-a55c-851d6cafcc00/1/jpg/","employeeNewAvatar":"ef55f67c-7169-4ac1-a55c-851d6cafcc00","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/ef55f67c-7169-4ac1-a55c-851d6cafcc00/1/jpg/","webp":"/api/v1/attachments/get/ef55f67c-7169-4ac1-a55c-851d6cafcc00/1/webp/","aspectRatio":1},"categoryCountMore":2,"logo":"/api/v1/attachments/get/61a62486-b84c-48e2-8052-d67f93f1bb73/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/61a62486-b84c-48e2-8052-d67f93f1bb73/2/jpg/","webp":"/api/v1/attachments/get/61a62486-b84c-48e2-8052-d67f93f1bb73/2/webp/","aspectRatio":1.9007093},"newLogo":"61a62486-b84c-48e2-8052-d67f93f1bb73","logoAspectRatio":1.9007093,"code":"high-performance-roofing","countryCode":"us","stateCode":"tx","cityCode":"frisco","quoteSent":false,"officeId":3953,"officeAddress":"9061 3rd St","cityFromSearch":249,"categoryFromSearch":870,"projectRequestCompletedCount":0,"status":2,"badge":null},{"id":972,"uniqueId":6965,"name":"Tejas Roofworks + Restoration","topRated":false,"rating":5,"reviewCount":203,"categories":"Roofing, Gutters, Waterproofing","distance":42,"locationName":"downtown of Arlington, TX","quoteAuthor":"Corey MacCallum","quote":"I wanted to take a moment to express my gratitude for the outstanding experience I had working with Tejas Roofworks. Nathan took the time to patiently explain the process and set clear expectations from the beginning. His professionalism and dedication to working closely with my insurance company did not go unnoticed, and I genuinely appreciate his respectful yet determined approach during negotiations.\n\nI also want to extend my sincerest thanks to Tejas’s crew for their incredible work ethic and meticulous attention to detail. The way they conducted themselves and the quality of their work left me thoroughly impressed. My new roof is nothing short of amazing, and I owe it all to the hard work and dedication of the Tejas team!\n\nI cannot recommend Tejas Roofworks enough to anyone needing roofing services. 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Directorii paid $8K to replace it\". Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee. ","youTubeVideoId":"","whatHappened":"

What Happened

Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee.

After a couple months of back and forth with Lisa’s insurance company, the job moved forward. She was a little concerned to see that the owner was not on site the entire time like he’d promised, but brushed it off. After the work was finished, the contractor informed Lisa they had decided not to install plywood sheathing as planned, even though it was covered by her insurance. Again, she brushed it off. But a few weeks later, the gutters clogged.

Lisa’s husband used a ladder to look at the roof for the first time since it had been replaced, and found a disaster. The gutters were filled with nails, shingles and other debris. When they walked on the roof, they could feel soft spots where the home’s original barnwood planks were rotting, causing wavy and dipped slopes. The shingles were not aligned straight, and several of them were curling up with nails poking through. There were gaps in the roof and underlayment, exposing wood beneath. The drip edge was not secured to the house in several areas–to the point that the entire sections of roof could be lifted from the house. And there were a few sections where no repairs had been made at all, or left unfinished.

Lisa was horrified and sent photos to her contractor, who agreed to come out and personally finish the incomplete sections. He did visit once, but was unable to finish and told her he would come back. Then, he stopped responding. After several weeks, and speaking with an attorney, Lisa hired another contractor to come out and access the damage. What they found was even worse than she’d thought. Not only had the first contractor used the wrong brand of shingles–the roof would have to be completely torn off, plywood sheathing installed and re-roofed. It was at this point that Lisa made a call to Directorii.

The Directorii team assessed the damage she had documented, and reached out to her contractor. He eventually conceded that he needed to make things right. However, Lisa was no longer comfortable with him working on her home. Instead, Directorii connected Lisa with a new contractor and refunded the cost of the replacement– which totalled over $8,000.

Homeowner Statement

“[When we contacted Directorii] we were beyond frustrated, and quite honestly at the end of our rope. Every dime we had to spend to get our roof replaced was gone, our trust had been broken, and we were going into winter with a roof that was subpar at best.

This is not something that a homeowner should ever have to experience. All we were asking was to receive what we were promised. We didn’t want a new roof that was slapped together and repaired because it wasn’t done correctly. We had been extremely patient as we tried to work through it, hoping for a positive outcome, but it didn’t seem to get us anything but more stress and aggravation…

I cannot thank [Directorii] enough for working towards this resolution for me. I’m sure you can understand how stressful this situation has been, and I am extremely thankful and beyond appreciative for your efforts. This is a weight off my shoulders!”

Lisa, New York

\n","createdDate":"2024-06-27T21:11:59.299Z","comments":[],"previewPicture":{"jpg":"/api/v1/attachments/get/631215aa-a6ee-11ed-afa1-0242ac120003/4/jpg/","webp":"/api/v1/attachments/get/631215aa-a6ee-11ed-afa1-0242ac120003/4/webp/","aspectRatio":1.2},"previewPictureUrl":"https://directorii.com/api/v1/paid-out-claim-list/image/preview/4","imagePreview":"https://directorii.com/api/v1/paid-out-claim-list/image/meta/4","relatedCities":null},{"id":3,"slug":"brandy-oberg","link":"https://directorii.com/paid-out-claims/brandy-oberg-3","title":"BRANDY OBERG","description":"\"A contractor destroyed my siding, but Directorii paid $15K to fix it\". Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project. \n\nBrandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew. ","youTubeVideoId":"ETA-BZi9xc0","whatHappened":"

What Happened

Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project.

Brandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew.

They used the wrong color silicone, left outlets with wires exposed and visible breaks in the siding. She was happy when the job was completed in less than a week, but it looked horrible.

Brandy reached out to the roofer about fixing it, but couldn’t get a response from them. Then she noticed the Directorii sign that had been left in her yard. When she saw our $20,000 guarantee, she reached out .

The Directorii team assessed the damage and helped connect Brandy with a new contractor. All in all, it cost $15,000 to replace her siding for the second time–which Directorii paid in full.

Homeowner Statement

“I contacted [the roofer] and his company first and tried to get them to come back out here to address some of the things I had concerns with. I just kept getting a lack of communication, never getting back with me. They just kind of just dropped it.

I had the [Directorii] sign in my yard and I saw the guarantee that you back the contractor so I reached out through email to start the [claim] process.

I'm very happy with the results. I think it looks great and I’m very satisfied.”

Brandy, Minnesota

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