I first reached out to Scott when we had some hail come through during the spring, and his son Ean came out to my house the next day to inspect my roof. Thankfully, my roof was fine and I appreciated his honesty.
After the last hail storm, my parents had called a roofer to inspect their roof and said they had enough to file a claim to get their roof replaced. However, it seemed like he was not being transparent and honest about the process, so I called another guy I knew and liked. However, he did not go up on the roof for the inspection, and flew a drone over their roof, and said that their roof was still good, and no claim was warranted. I was not able to be there, so I expected him to talk to my parents to show his findings, but he did not.
I then reached out to Scott again and both he and Ean came out. They were both very respectful and communicative with both me and my parents even though I was not able to be there. They also went up on the roof to do a thorough inspection and showed us all the findings.
We just met with them again today and Scott took his time to explain the insurance documents, and how we will be moving forward. Scott was very detailed in his explanations and answers to any questions we had. He helped us better understand the process and our options. They are very communicative, respectful, transparent, professional, and we look forward to working with them...