HVAC
17 miles from downtown of Oak Ridge, TN
Tina Fuller says: „Every step of the process, from sales to installation completion, was beyond outstanding! With no knowledge of basements, we requested bids from three companies. After reviewing the bids with each company and asking others with more experience with water issues in basements, we decided Master Services offered the best product…the lifetime guarantee played a major part in our decision. The installation was for an investment property and we live out of state…the peace of mind a lifetime guarantee provides is priceless to us.
Tyler Smith, our salesman, walked us through the entire process, explaining each step, not overselling when he had the opportunity (dehumidifier they sell would’ve been more than we needed, so he suggested we buy our own) and being available for calls when we had questions.
Colin was the lead installer and was extremely communicative throughout the installation process. If a step in the installation offered options, he explained each option thoroughly.
To say we were pleased with the service Master Services provided is an understatement…we were beyond blessed to find them and would recommend them to anyone looking for any of the services they provide. The customer’s experience is extremely important to them…it’s hard to find companies that share that belief...“ Show more