Plumbing
11 miles from downtown of Knoxville, TN
Kay Nelson says: „Our water main to the street had ruptured and, unbeknownst to us, had filled our crawlspace with water. We already had been without water for a day and a half, because of a larger water main break in our neighborhood, when we learned of our own break late on a Friday afternoon. Mr. Rooter called me back Friday evening and was able to send someone out first thing Saturday to evaluate. They pinpointed the problem and were honest about options. They set up service for Monday, arrived on time and completed the job in less time than the original estimate. In addition, it involved digging a trench across my yard, and midway through I panicked because I did not remember to ask them not to bust up the sidewalk, move items, ruin the flower bed, etc. ... only to find, happily, that they had avoided all those things without me even saying anything. I was initially hesitant to call a "national franchise," but these guys did a great job, communication was timely, they clearly knew what they were doing, and I felt like the price was fair. Definitely would use again. I was reminded to write a review when I noticed their truck in my neighbor's driveway this morning...“ Show more