Roofing
1 mile from downtown of Collierville, TN
„gary rosenberg says: A Story of Exceptional Roofing Service
The Lexington Condominium Homeowners Association's Board of Directors oversees five three-story buildings, 60,000 square feet of gabled roofs, and 7,000 sf of extensive gutter systems. We are keenly aware of the challenges of maintaining our property. Our roofing, which was between 15 and 17 years old, showed signs of age. Two buildings had experienced leaks, and it was clear that the roofs of the other three buildings were nearing the end of their useful life.
To address this, we interviewed three roofing companies in Memphis and obtained bids ranging from $800,000 to $1,200,000 for complete roof replacements. All three companies informed us that filing an insurance claim would be futile.
As luck would have it, the Board attended a seminar hosted by Dinkelspiel, Rasmussen, and Mink, a law firm specializing in Homeowners Associations. At the seminar, we discussed our roofing situation with other attendees. We were encouraged to hear about a local roofing company that had successfully replaced roofing and gutters for another HOA, securing full insurance reimbursement. This gave us hope that a similar solution was a long shot but possible.
We were given Nick Vance of Republic Roofing’s name and called him the following day to see if they could assess our property. To our delight, Nick assembled a team of six from Republic Roofing. They arrived promptly the following day, fully prepared to review our roofs and gutters. This was not a typical sales team; it included owners, managers, and skilled workers, all ready to assess our situation and provide immediate feedback. This crew came to work and did not spend time on a sales pitch.
Republic Roofing's concern and thoroughness were evident during their inspection. Equipped with ladders, a lift, and a specialized roof-inspecting drone—a proprietary tool leased from an independent technology company with insurance company agreements—the Republic team conducted a comprehensive inspection. The drone footage revealed that our roof damage was due to a recent hailstorm that had affected the Memphis area. This thorough inspection instilled confidence in us, knowing we were in good hands.
Republic Roofing's confidence was well-placed. To our immense relief and pleasant surprise, our insurance company agreed with Republic Roofing’s findings and covered the cost of replacing the roofs, gutters, and required scaffolding for all five buildings. This was a moment of great reassurance and hope for us and a savings of over $900,000. Nick handled all the insurance negotiations on behalf of the BOD and was able to reimburse the entire job from the insurance proceeds.
After thoroughly reviewing Republic Roofing’s credentials and speaking with several of their previous clients, we decided to proceed with them. We enjoyed working with Nick Vance and his team throughout this extensive project and couldn’t be more satisfied with the outcome. Nick demonstrated exceptional professionalism in coordinating multiple trades and ensured clear and consistent communication at every stage. His respect for our time and needs made us feel valued and cared for. The BOD never had to repeat our sense of urgency to resolve our roofing situation.
Beyond his outstanding project management skills, Nick’s commitment to quality craftsmanship was evident in the finished product. The new roofs and gutters exceeded our expectations, and it’s clear that Nick and his team take great pride in their work. Nick delivered what he promised on time and without a single incident.
The Lexington Homeowners Association Board of Directors highly recommends Nick Vance at Republic Roofing for anyone needing a reliable, skilled roofing contractor. His dedication to his craft and unwavering commitment to customer satisfaction are second to none.
Lexington Homeowners Association Board of Directors
555 S White Station Road
Memphis, TN 3811...“ Show more