HVAC
11 miles from downtown of Piedmont, SC
Frank Einstein says: „I recently had my 20-year-old furnace and 10-year-old air conditioner replaced with an XL17i 3-ton two-stage air conditioner and an S8X2-C 80 Two-Stage Gas Furnace. The installation process took about 4 hours, and the team was fantastic, consisting of at least 4 or 5 people. Although the old air conditioner was a 3.5-ton unit, the new one looks at least twice as big.
I haven't had time to evaluate the performance yet, but the entire process was smooth and fast. On Tuesday, I woke up to find my air conditioner wasn't turning on. I called Authorized Heating & Air at about 8:00 AM. By 10 AM, a service technician was at my house. By noon, it was determined that I needed a $2,000 repair for my 20-year-old furnace. I decided it was time to replace everything.
By 1 PM, Steve Collins was at my house to provide an estimate. We scheduled the installation for Thursday morning, and he even left me two window units to tide me over until then. Thursday morning, Getty Washington, Joey Coffman, and Brent Buchanan arrived by 9 AM. Before that, Steve Collins and Bo came over to ensure everything was on track. The installation was completed in 4 hours. They cleaned everything up, showed me how to use the new thermostat, and configured it for me.
Overall, it was a very pleasant and efficient process. Now, I hope I won't need to do this again for another 15 to 20 years...“ Show more