Plumbing
10 miles from downtown of Lancaster, SC
Stefanie Nunnery says: „I called Carter Quality Plumbing around 1PM on a Wednesday afternoon after I had water backing up into my pipes. The first techs, Randy and Ethan, arrived within an hour of my initial call and determined the issue was that my septic tank had become full and needed to be pumped so they called the office for me to have that set up for the following morning. Thursday by 9AM, Douglas and Phillip were in my driveway ready to pump my system out for me and get me back up and running. They assessed a few other things and determined there was a, separate, underlying issue with a float in one of our tanks that needed to be fixed that was causing the rest of the system to back up into the house. They promptly called the office and asked that an additional tech come out and replace the float/figure out if that was the root of the problem for sure. Those service guys were at the house within an hour also and analyzed the problem further to get us answers.
I am very pleased with the quality of service I have received thus far from this company. All of the guys that have come out have been willing to answer my 400 questions about how the system works and what needs to be fixed about it, and they have all arrived promptly and started sorting through the issue we are having. I would recommend them to anyone looking for plumbing/septic service in the area, and I will use them in the future for any of my personal plumbing or septic needs.
9/6 - Update. Randy came out today to finish up the work on our septic system. I appreciate him working his way through our issue and getting us a new alarm box and alarm float and his dedication to figuring it out for us since it wasn't the easiest of tasks...“ Show more