Eric W says: „It's a rare event when I take the time to write a review. Reviews are usually written by those who are particularly happy or disappointed with the service received. I'm happy to say I represent the former, not the latter.
Setting up the appointment was a breeze. Jessica is a joy to work with and I thoroughly enjoyed her sense of humor. She pretty much nailed the customer service role. She was a great communicator and I understood where I was in the process the entire time.
Rich reached out to me regarding his arrival time the morning of service, and he nailed it (it's really a guy thing). He and his helper were courteous and Rich made sure I understood our septic system, as well as how to best care for it. Very professional.
Pricing was on par with other companies that I researched. I absolutely will be a return customer, and I would not hesitate to recommend Roadrunner Septic to family and friends...“ Show more
Cayliana Watson says: „We had raw sewage come up out of our basement drain, yesterday. I called Mr. Rooter’s and they sent Will out to fix it within a couple of hours! He did everything he could for us to try to keep the price down. Unfortunately, it ended up being significantly more complicated than just a blocked drain…but Will definitely helped remove a lot of the stress we had around the situation with his upbeat, energetic, friendly attitude. The excavation team will be here tomorrow. Here’s hoping they are as friendly, knowledgeable, and hard working as Will is...“ Show more
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