george hudock says: „Called for issue with AC at 2:30 pm on a Friday. Had service call at 3:30 same day. Brandon found an issue with worn through wires and made the repair to the conductors. No attempt to tell me I needed to replace things unnecessarily, he just made the repair. Good to see integrity in the field and not try to hurt the customer with extra and unnecessary charges. I have requested Brandon as my future repair guy and he will now be doing my annual service of the AC and Heat units on my property. Kowalski also installed all of my equipment a few years earlier and the equipment has been very reliable and were professionally installed. My background is in the electrical trade, I don't give 5 star reviews easily but they earned this review on installation and service. Highly recommend them for this work...“ Show more
Eileen Eberly says: „I have a Service Contract for my heating/cooling system and needed my annual maintenance visit for my AC. My system was working fine but due to a heavy volume of breakdowns in my area, my visit had had to rescheduled twice. Each time a polite young lady called to inform me of the situation and asked if I could reschedule. If I could, she would reward my cooperation with a $50 Amazon Gift Card. I did.
This morning Ryan Turner, the Andreas Tech, showed up on time to do my service. Ryan was very polite and professional. He explained exactly what he would be doing and asked if I had any concerns or questions. When he was through, Ryan said that my AC system was OK. It had been revisited by Field Mice again this year but he repaired the damaged wiring at No Charge. He also noted that a " Capacitor " which protects the Motor in the Air Handling System was OK but running on the low side and would need replacing in the future. He gave me an approximate price in the paperwork he left.
All in all it was a great experience. Ryan was an excellent but I will say typical representative of Andreas's employees. This is one of the main reasons I have a Service Contract with Andreas...“ Show more
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