Zoom Drain (Pittsburgh)

Needed a plumber for the draining to come the same day. Asked many times if they could make it because otherwise I would need to find another one. The person on cal reassured me. Then no show. Called them many times and all they said was “we will call back”. The next morning I called and asked why no one showed and they just asked for the same info again (FN, LN, phone number, address and the issue) which they already collected the day before. Then they said they couldn’t do anything and they couldn’t give any reason for their no show and I needed to wait for a call from their headquarter. I asked for the headquarter/customer service number and they said they didn’t have. And nobody called me back. If you couldn’t make it at least you should let me know so that I would have time to find another one that fitted my need? Or at least you should give me a number so that I could speak to someone? It was really unprofessional to do business in this wa...

Fantastic service. Highly recommended. Had the main sewer line clogged in the basement and they came out same day. The service man Mark went over the top to get the job done...

Great experience from beginning to end! Mark was incredibly responsive and communicative and put us at ease right away. Not only did he and his partner work efficiently and fix our issue, his customer service was top notch and he was enjoyable to have in our home. HIGHLY recommend these guys! One of the best experiences we have had with any kind of home service provider in years. Would definitely call them again...

We've had to use Zoom Drain a few times now and every experience has been incredible. Mark and Ryan are great humans who do really good work. I've recommended them repeatedly to my neighbors who have needed help and will continue to do so...