Plumbing, HVAC
19 miles from downtown of New Alexandria, PA
Helena VonVille says: „I needed a new water heater as mine was 22 years old i was a little concerned when Ben showed up initially. He thought the water line was one size, but it was another. Turned out to be a non-issue, something he was able to work around. He pulled my old water heater-- totally corroded on the bottom so I was very lucky it didn't spring a leak. It was bad enough that I'm surprised the whole bottom didn't just fall off.
Unfortunately, the person who put in an order for a 50-gallon tank was not a plumber and didn't submit any measurements so the first tank was too tall to connect the Y vent. Been tried to work around it but there is a support beam between the Y joint and the top of the tank- no chance.
Ben returned 2 days later with a smaller tank (40 gallon), got to work, and made it all right. He checked for gas leaks and, when I found out what he was doing, I asked him to check my new range that was installed by Lowe's. The delivery guy had not done so. Apparently they are not required with gas detectors!
Hey! Guess what? Gas leak in my new range! Not bad enough to smell (yet). So I have another service visit with Lowe's to fix the issue.
Ben also gave me the confidence to hook up my new washer that the delivery guy left uninstalled because the water was turned off. Yay! I now having a washing machine!
Ben had lots of challenges- and stairs- with this job, but he stayed calm, polite, and professional through the whole thing. His work is very neat and he cleaned up the area after...“ Show more