Roofing
17 miles from downtown of Chester, PA
Michelle S says: „We had a wonderful experience with Excel Roofing & Siding. A little over a month ago we noticed after a rainstorm, that our laundry room ceiling had water spots and we called Excel and another company for a consultation to see if we should repair or replace our roof. Both companies recommended replacing our roof and we decided that even though Excel had a higher bid, we wanted to go with them for a number of reasons.
First, Kevin, the owner of Excel returned our call within an hour of our leaving a message, and set up an estimate to be done the very next day, which was a Sunday. When Roger came to our house, he was friendly, polite, and professional. He spent close to an hour on the roof with my husband, inspecting and discussing what he was seeing and “feeling with his feet”. After the inspection, he told us he would be putting together an estimate and would meet with us the following Sunday to discuss it and answer any questions we may have. He also told us to call with any questions we may have before he came back, and when my husband called, he responded within a few hours of the message we left.
When it came time for our estimate meeting, Roger was again prompt, friendly, and professional. He prepared a presentation that including showing us photographs from previous jobs the company had completed and discussed each and every step of the roofing process we needed, which included a weather and ice protection barrier that was necessary due to the lower pitch of our roof. Roger went over all the materials they would be using in detail, and we were pleased to see that the materials they use are of the highest quality.
The day our roof work began, Roger was here by 7:30am, to receive the dumpster and material delivery. The crew doing the work was polite, professional, and efficient. Every care was taken to make sure our property was not damaged, and they cleaned up every piece of trash and material that was on the ground from the job. Also, Roger was here for every second of the time our roof was being worked on, to oversee the work.
Finally, after the job was completed, Roger shared with us the photographs he had taken of our roof being done, from dumpster delivery to completion of the job. We were able to see step-by-step how our roof was done. We saw the damage that caused our ceiling to have water stains, the new decking pieces that replaced the damaged ones, the waterproofing, felt, and shingles, all being installed, just as Roger described in our estimate.
We could not be happier with having chosen Excel Roofing & Siding to replace our roof. Our entire experience was worry free, professional, and friendly. They are worth every penny we paid!
Thank you Kevin, Roger & Excel Roofing for the excellent quality of work you delivered for our home! We are truly grateful!
Eric & Michelle S
Audubon, P...“ Show more