Plumbing
13 miles from downtown of Alex, OK
Charles Moore says: „If you ever need Plumbing, HVAC, Commercial HVAC, Air Conditioning, Heating or Refrigeration services you need to call Van Dyck Mechanical. Last week our sewer line started to back up into our house, we called our home warranty service and they sent a plumbing service out 2 days later. He came and worked on trying to clear and after maybe 15 minutes he told us he couldn't clear it. He told us that it was probably in the city line and to call their emergency line. We called them and about an hour later they showed up and looked at our line and then left and came back about an hour later and told us that their line is clear and it was in our line. The plumber told us to call him back if the city couldn't fix it, because he had a bigger machine that he could use to clear it, but it was on a different truck in Stillwater and would call back later in the evening and arrange to come back Friday sometime. He told us not to worry and that he was going to take care of us and he would get it cleared out. Unfortunately he never called back and we tried numerous times to contact him on Friday and he never returned our calls. So, we were stuck over the weekend with a clogged sewer line. Monday morning we called our home warranty place back and they denied to cover anymore work on it and they told us that we have to find a plumber on our own and pay for it ourself. We called several plumbing services and left messages for them to call us back and Van Dyck Mechanical was the only one to call us back. They showed up this morning an hour before our scheduled appointment and they tirelessly worked for about 2 hours trying several different ways to clear it up. They never gave up and whenever we had a question they would answer our questions and they would tell us what they were doing. They were very professional and friendly. They're will be our go to place whenever we need any of their services...“ Show more