Westerville Air Conditioning & Heating Reviews - Westerville, Ohio

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Andrew Lower

a week ago

3.0

Technician was great but unfortunately do require a call back where toilet is still leaking. Switchboard was very courteous but dispatcher is not flexible in setting time for callback so scheduling is difficult. Would prefer more flexibility in the case of a call back scenario. Would hope for a little better response when a problem does occur. Hopefully issue will be fixed this week...

Jenn Ritter

2 months ago

5.0

I worked with Bryan to get my home a new HVAC system. He was great! Bryan was thorough with his descriptions of the units that would work in my home. He gave honest feedback about the unit that would cover needs. As the only income earning in my home, he worked with me on pricing and he had me set up for installation 2 days later. The installation went seamless and the techs were great. I really appreciated all that Westerville H & C did for me...

Danielle Ramsey

3 months ago

1.0

We have had nothing but issues with our installation of Mitsubishi air conditioners. These photos are after having to spend $500 to replace the condensate pump once already after only three years, after the lines got clogged. Mold is growing everywhere in all the ac units as well. Unfortunately,  just do not trust this company after a shoddy installation that has needed to be repaired multiple times now, and has damaged our 1960s original wood floors permanently...

John Reemtsen

4 weeks ago

5.0

Called them around 5:30pm as my A/C had stopped working properly on a blistering 95 degree day.  Their next appointment wasn't until the next morning but they said they would put me on their "urgent waitlist" in case they were able to squeeze me in sooner.  About an hour or so later they called and said they could send a tech out within the next hour and a half.  About an hour later the tech shows up.  He was very courteous and knowledgeable.  It took him all of 5 or 10 minutes to diagnose the issue.  He showed me what the issue was (bad capacitor) and how he could tell.  Took him about another 5 or 10 minutes to swap out the part and just like that, he was done.   Took a few hours for the house to cool down naturally but now it's running perfectly.  Next time I have an HVAC issue I know who I will be calling.  I highly recommend Westerville Air Conditioning and Heating...