Plumbing
12 miles from downtown of Terrace Park, OH
Keith Flynn says: „I was hesitant about calling a bigger company, but Roto-Rooter came recommended to me by word of mouth from someone I trusted, so I decided to give them a call. Though it was a Sunday evening, dispatch was available and extremely personable in finding out my needs and setting up a meeting with Michael, the Water Quality Field Supervisor. Michael arrived promptly at the discussed time the next morning and talked me through my options. After checking out my water heater, an appointment was made for an hour later in the day for a new install. Bradley took care of the installation process and was very friendly in explaining the process to me. He worked diligently through the day to install both the water heater and an additional pressure valve that my plumbing needed in order to not increase wear and tear on the new heater. The process was very painless for me and I wasn't even aware that he was present during most of the process. Cleanup was thorough and my basement was left just as Bradley had originally found it. Due to an error on my part, the billing department was also very helpful. Chelsea and Beth took extremely good care of me and went above and beyond to make sure I was satisfied with an already spectacular process.
Everyone I interacted with was friendly, courteous, and professional. I am EXTREMELY satisfied and will recommend Roto-Rooter to anyone in need of plumbing work. Getting a new water heater isn't fun, but everyone involved made it a relatively simple process...“ Show more