Plumbing
12 miles from downtown of Mason, OH
Dana Ervin says: „Adam did a very thorough job installing our water softener. From the beginning when he was testing our water, he was very transparent and honest, giving us a precise and clear quote and informing us honestly how billing and sales works.
Adam scheduled us for a quick turnaround so we didn't have a long wait, and stayed with us from the first test to the final cleanup after installation. Whenever we had questions he couldn't answer, he ensured we'd have an answer quickly.
During the install, he had a few moments of bad luck, but he stayed calm, light hearted and professional while he worked through the obstacles he encountered. He worked the problem to conclusion and made sure the install was done right. He kept us informed of progress the whole process.
Adam was easy to work with and get along with. He's very honest and transparent, chill and personable. His install came out clean and though I am writing this review very shortly after the install, before Adam left I tested every outlet and started a load of laundry, amd everything worked as it should. And if it for some reason breaks or we find something wrong, he informed us of the manufacturer and installation warranties, so we know we'll be fine.
During the install, another gentleman, Nick, came to assist in the install. While I didn't talk to him nearly as much, Nick was also well informed and professional during his visit. He was quick in getting supplies when needed to shorten the work time as much as he could. He also brought new perspectives that correlated well with what Adam had told me during his two visits.
I definitely recommend this service, especially Adam and Nick, specifically...“ Show more