Plumbing
7 miles from downtown of Franklin, OH
Tawny Boyle says: „As a real estate investor and current seller, I recently had the pleasure of working with 1 Tom Plumber for a main drain cleaning. From the outset, their service was exceptional. The team was incredibly responsive, arriving at my property the same day within an hour of my call.
Over the phone, their staff was courteous and attentive, patiently listening to all my concerns and requests. When the crew arrived, Conner and Donovan introduced themselves and demonstrated remarkable professionalism. They were both understanding and accommodating, taking the time to thoroughly assess and address the unique challenges of my situation, which stemmed from a previous faulty inspection by another company.
Conner, in particular, went above and beyond. He conducted a meticulous inspection, climbing up on the roof to examine the main vent stack and using a camera to inspect the entire plumbing system, all the way to the main drain that connects to the city. His attention to detail revealed tree branches clogging the drain, which he promptly addressed. Throughout the process, Conner kept me and the buyers informed by recording his work and explaining each step.
His commitment to transparency, professionalism, and customer care was outstanding. I truly appreciate how he made sure there were no lingering issues, and his efforts provided me with peace of mind for the transaction.
Conner’s dedication and integrity have earned my highest recommendation. I will certainly request his services for any future plumbing or drain cleaning needs. If you're looking for someone who listens, understands, and executes with compassion and skill, Conner and 1 Tom Plumber are the ones to call...“ Show more