I had a great experience with 5 Star ! Quickly returned my call, appointment promptly scheduled for estimate and part order was next day ! I had the new parts installed that same afternoon. So from the time my AC was found not working until the time they got it working again with new parts installed was 48 hours ! Service associate was courteous and knowledgeable. I highly recommend this company...
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gala katabay
a month ago
5.0
They were very punctual replaced our AC with ease & professionalism. I highly recommend them. Mitch was very clear in explaining our problem & helped us make the best decision. He even worked with us after his work hours. I had a very positive experience & were able to have our AC replaced in less than 24 hrs...
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Theodore Rozanek
3 months ago
5.0
Called this morning and had a technician out to fix my AC less than 4 hrs later. Mitch was awesome and super transparent and communicative! Yes you will pay more for the parts than if you sourced locally but having the parts and labor warrantied are a huge benefit when you’re dealing with older equipment like mine...
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Indrajeet Sen
6 months ago
5.0
Highly professional from start to end. The sales person Pooya took time to explain all the details about various features of the furnaces and air conditioners I was interested in. He also mentioned what exactly the installers would do and approximately how long will it take to replace my HVAC system. The installers came right on time and did their job exactly as expected. Before leaving my house, David, the team leader, walked me through the operational details and things that I need to pay attention to. This is more than what I expected. Keep up the good work Five Star team!!...