Columbus Worthington Air Reviews - Columbus, Ohio

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Charles T Madden

a month ago

5.0

I just had 2 men come out from Columbus Worthington Air to do a complete install of a gas furnace and Central air. It was the most professional job that I have seen in a long time. These men went out of their way to be careful in my house and do a good install and took a good 30 minutes explaining the thermostat and the app to me so that when I am not around I can still monitor everything in my house. I just want to say thank you so very much for the work that was done. and I greatly appreciate you. I would recommend this company to everybody. Like some of the other people have said they may not be the cheapest, but the quality of work is the best of the best in heating and cooling. Sent from Crooksville, Ohio...

Jason A. Cramer

2 months ago

5.0

We had been thinking about putting in a new heat pump system and was interested in the Evolution Series by Bryant. Had heard great things about Columbus Worthing Air. On a Saturday afternoon we submitted an online request thinking we’d get a call early the next week. The phone rang about 10 minutes later and we had a consultation scheduled.

Drew was our comfort advisor and was very detail oriented and patient. After reviewing our current equipment he provided us with many different options. We decided to proceed with the work and expected to be a couple weeks out on installation. That wasn’t true at all, Drew said we could have the new system installed the next day! Was shocked, we pushed it back a few days for installation.

On the day of install our technicians were Andrew and Joe. Andrew called when they were on the way as promised and arrived to our home just before 10am. Throughout the process they were very kind and patient answering all of our questions. They finished up around 7pm that evening and made sure we understood the system and how to operate and maintain it.

About 30 minutes after they left we had a small issue which required Andrew to return. Was expecting him to be frustrated and impatient but was very shocked to find out he was very patient and understanding. He truly wanted to make sure the system was working appropriately.

It’s only been a couple days since install but the system appears to be running as advertised. We are beyond thrilled with the service we have received and would highly recommend to anyone. Can’t say enough good about Andrew and Joe. Thank you both for the great service and everyone else at Columbus Worthington Air...

Cory May

2 months ago

1.0

I recently consulted Worthington Heating and Air, as my A/C unit was freezing up, and had reached the end of its shelf life.  Response time was very good, and the man who came to look at the state of my current compressor and heat pump was very nice and seemed to be a well rounded individual.  The only issue I had was the $99 fee for them to just tell us what is wrong.

He then sent a salesman over around noon to speak with my fiancé on pricing of a completely new unit.  (I was at work ) Not only did he intentionally attempt to price gouge.  (Quoted us for three different systems, with the cheapest being $11,500 “I live in a two bedroom three story condo” ).  But it appeared that he intentionally unhooked some wires in the basement, so our current A/C wouldn’t work at all, and we would become more desperate, and willing to pay the ridiculous price tag.

I also noticed about three days later that they broke my basement window when they moved my patio umbrella from behind the compressor.  This was never mentioned once.  So I payed $99 for them to break a bunch of stuff, and intentionally try to take advantage of a young couple desperate for a new system.

I ended up consulting Franklin heating and cooling.  They quoted me for the exact same system at $6,998, and didn’t charge a single penny for the consultation.  Imagine that...

Kel

a week ago

5.0

From start to finish we have had a great experience! I was referred by Justin and Ryan was our salesman. Ryan was kind and thorough with everything that was needed. Our installers were also great. They were respectful of our house always making sure to have shoe covers and cleaning up anything that made a mess. We are very happy with the services...