Short version: these guys were great. I had a number of items that needed to be addressed on the outside of my home, including a new roof. These guys were professional, great to work with, and the price was reasonable. I would use them again in a heartbeat!
Long version: I needed a new roof (both shingles and a roll-on for a lesser sloped roof area), tuck pointing on the chimney with a new cap and vent, replace 4 areas of siding that had holes in them, new aluminum trim on my detached garage, and sealing around some older windows. Overall everything went smoothly, and any challenges were addressed in short order.
The roof took longer than expected, both because of the hot sun over the two days, plus having an older house with an unexpected previous layer of shingles which made removal much more difficult. A flat roof area also had issues with a previous rubber roof install that didn't come off, and OSB was added to make the surface useable. Overall the install looks great despite the challenges.
The chimney also needed some tuck pointing, as well as patching of some cracks in the concrete cap. A new metal top vent was replacing a couple of rusty old ones. To my surprise the guys came out on a Saturday to fix it up, and in the end just like the roof, the work on the chimney looks great.
On a detached garage I also added some metal flashing.
Unlike the main house, the trim was just painted wood. The guy did a great job adding flashing and working around gutters without having to remove them. The work came out amazing, although its a bit difficult to show in pictures.
I have to give them real props for another issue I had with a secondary AC unit whose bare lines ran across the roof. There was no avoiding it - the guys had to move these AC lines as they worked, but I guess they got disturbed enough to cause the refrigerant to leak out. They day after they left, the AC didn't work and I had no refrigerant error codes. After I let them know, an AC guy called me right away and let me know that they were called in by the owner to help fix it. Cap City offered to cover the fix, and I'm very thankful for that. So many companies would do the opposite, but not these guys. In the end I opted not to fix it and replaced it with some upgraded units. Win win for everybody. It is possible it wasn't their fault, and I was wanting to do an upgrade anyway. It was not worth the cost of fixing it, no matter who was paying. Its just nice to know that they’ll be there if something happens.
All in all they did a great job and I had a wonderful experience, even with the surprise challenges that come with an older house. I made a few minor changes along the way as well, but no matter the challenge, they handled it professionally and without issue. I see why they're a highly rated company, and I'm super happy to be giving them 5 stars as well! I only wish they did even more stuff, so I could call them for everything! Thanks Cap City...
