Travis Snyder says: „Jacob Quallen deserves high praise for his exceptional work replacing both our water heater and main shut-off valve. His professionalism, expertise, and attention to detail were evident throughout the entire process. From the initial assessment to the final installation, Jacob demonstrated a thorough understanding of the task at hand and ensured everything was completed to the highest standard. He arrived promptly, worked efficiently, and took the time to explain each step of the process to us. Jacob's friendly demeanor and dedication to providing top-notch service made the entire experience seamless and stress-free. We are extremely satisfied with Jacob's work and would highly recommend him to anyone in need of plumbing services...“ Show more
Tee says: „Benjamin Franklin Plumbing was everything I could’ve asked for and more. Ethan was so respectful and happy to answer all my questions!! He kept me updated through out the entire process & made sure I was informed of all my options. He definitely showed me he takes pride in his job and his attention to detail in his work shows! He replaced my shower handle stem and handle. Complete Install of a new main water shutoff with a pressure regulator valve, and an expansion tank, both of which entailed very restricting and difficult location and placement. Luckily Ethan’s positive attitude and efficient work relieved the stress of such a big, unexpected repair. Great experience. Absolutely happy with my choice. 100% recommend. 10/10...“ Show more
Jeff Williams says: „Luke arrived introduced himself and was very polite and proffesional. Luke accessed our issue and then explained what he could do to unclog our main sewer drain and gave us a price. We accepted the price and he got started immediately. Luke was very careful not to make any mess when bringing his equipment in our house. He was able to unclog the drain rather quickly and then while he was cleaning out his equipment he ask us to run every faucet in the house and flush every toilet multiple times so he could confirm everything was flowing well.
He then ask us to fill the washing machine full of water and drain it. Everything is flowing perfectly. Luke did an awesome job. He is a very good, neat, polite and professional plumber.
Keep Up the Good Work Luk...“ Show more
Daphne Reeves says: „I heard my sump pump humming/buzzing at around 6:45am. I called 1 Tom-Plumber and the agent picked right up after the first ring (and she was really kind - I did not get her name). By 12:45pm Matthew Pieper and John (didn't get his last name) were absolutely fantastic!
These gentleman were amazing! They helped me understand more about sump pumps, what to listen to, and what to watch out for in the future. The pump was installed in less than 30 minutes. The guys were clean and courteous! They also gave me information on other services I could get done in the future.
I am so grateful to them! They just pulled out my driveway, but I told them I was filling out a review first, before I did anything else!
If management is reading this - please consider acknowledging Matt and John. Good customer service is rare these days and these guys were outstanding!
I will always choose 1 Tom Plumber for my needs in the future, and I let my friend know about them as well.
Thank you to the 1 Tom Plumber team - I appreciate your hard work and dedication. I know working with customers (like me) that have anxiety about plumbing issues can be difficult, but you all are doing a great service to us who have no or limited understanding of plumbing...“ Show more
Andee Shields says: „Brandon showed up at 8:00AM on the dot just like they told me he would. He was professional and proficient. He dealt with my three year old asking questions. He didn’t get annoyed with the questions either. He was very kind and very thorough he explained everything that he was doing. They offer financing which is nice. Brandon also had Jacob R with him working outside while Brandon worked inside. Jacob was awesome too! They got the job done in a little under 5 hrs. They replaced my unit, the coil, the thermostat pretty much everything. They also didn’t take very long to get to my house I called them on Sunday Greg showed up on Sunday let me know what we needed and by Friday at 1:00 I had air. I would recommend Johnson and Johnson to anyone that needs their air fixed...“ Show more
We are 100% confident in our contractors, that is why every deal is backed up with a $20,000 Guarantee.
Manufacturers
IKO
Directorii Preferred
Atlas
Certainteed
Conklin
Euroshield
F Wave
Show all
Certified by any brands
We are 100% confident in our contractors, that is why every deal is backed up with a $20,000 Guarantee.